I received prompt email replies to my questions and friendly, detailed advice when choosing a canicross harness for my small border collie. Honestly, I was truly impressed with the standard of service... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
Products were dispatched quickly and are good quality. Used Mountain dog many time and always been happy. The only drawback was Royal Mail, so although dispatched next day after ordering with 48 hour... Se mere
Having purchased various harnesses, leads, collars and boots from Mountain Dog over the years I couldn't rate them highly enough. They stock great brands, their customer service is second-to-none... Se mere
First of all i ordered a medium harness but it was too big around the next so i phoned customer services for advice,they were so helpful and nice.I packed up the medium and returned for size small as... Se mere
Virksomhedsoplysninger
Om Mountain Dog
Skrevet af virksomheden
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.
Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.
We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.
These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.
Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.
Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.
Be assured we genuinely care, we are a small but experienced team and love to help.
Our Goal: Happy Customers with Delighted Dogs
Kontaktoplysninger
17 Endeavour Park, NE231XA, Cramlington, Storbritannien
- 01670343010
- bark@mountaindog.uk
- mountaindog.uk
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Incredible service
Incredible service! Incredible product. Emailed them in regards to queries about the products and their recommendations. A great gentleman named Paul replied, he helped me out so much, and was all-round superb! I will absolutely be shopping again (if I need to) and would highly recommend.

Besvarelse fra Mountain Dog
I have a 6 month old standard poodle
I have a 6 month old standard poodle, walking with her is like having a whirling dervish at the end of the lead. Once she was 6 months she was big enough to inherit her predecessor's Ruffwear harness. I just needed the lead to go with this. Now I walk her with the lead attached to the front of her harness. It works a treat.

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Fantastic friendly service
Fantastic friendly service, and support. Really appreciate the team and the standard of customer care - thank you!

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Really good service and top quality…
Really good service and top quality products.
The harnesses are very well made from excellent fabric. They are lightweight yet strong.
Perfect for all round control with the two point front and top D rings.
All in all, I'm a very happy customer

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Exemplary Service
I have placed several orders with this firm, and always been pleased with both the delivery and products, except for one item. I gave that a bad review on their website, and they contacted me to send both a replacement and an alternative. Very impressive service!

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Great quality light for Betsy's collar
Great quality light for Betsy's collar, easy to charge and a perfect addition to her Christmas shopping. I combed the internet for a decent product and glad I found Mountain Dog

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Great product and quick delivery
Great product and quick delivery

Besvarelse fra Mountain Dog

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Great product
Great product, fast delivery and easy payment process

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Great service
Received a light that was faulty and mountain dog resolved the issue same day, would buy from them again definitely

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Excellent drink carrier and so…
Excellent drink carrier and so low-cost! Perfect!
So delighted with the service all round- the collar is perfect!! Thank you so much.

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Amazing service
Amazing service! Always love buying from Mountain Dog
they’re reliable and quick to ship and have great prices 11/10 ⭐️

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Easy to order
Easy to order, great quality and prices. We love the chuckitt discs

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Prompt delivery
Prompt delivery, item seems like excellent quality but obviously until I use it on the dog in the weather it's designed for, I can't fully comment on the effectiveness. Good fit for our border collie though, the size charts were very helpful in deciding on the right size.

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Great product at a good price
Great product at a good price. Arrived on time and well packaged. Would purchase from here again.

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Good website and products
Very easy to order and excellent products, sadly at this moment in time the items were too big for my 16month old dog so I returned them and will wait til he has filled out a bit. I can therefore also say the returns process is also very easy.

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I bought a rain jacket that cost over…
I bought a rain jacket that cost over £40 and was hoping it was worth the money. My dog had it on twice and the outer layer ripped. I believe the material is of poor quality and would not buy nor recommend this retailer. So disappointed.

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Great fit for our vizsla…
The coat is a great fit for our vizsla girl, who is notoriously hard to buy coats for due to her shape.
It looks to be well made and very warm although not tested in the wild yet.
I'm pleased that it comes in a packable pouch, which is a good size so it is easy to pack away, and useful for storing in our rucksack.
Reaching through the flap to access a harness connection might be fiddly, but seems do-able.

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The items were exactly as described on…
The items were exactly as described on the website and arrived very quickly after placing the order.

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Quality product, very happy customer
My first purchase from Mountain Dog and it didn’t disappoint. The jacket fits my Labrador retriever perfectly after following the size guide. The quality is of a high standard , well worth the money. I received the order quickly. I will definitely be using Mountain dog in the future and recommending to friends and family.

Besvarelse fra Mountain Dog
Dette er Trustpilot
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