I received prompt email replies to my questions and friendly, detailed advice when choosing a canicross harness for my small border collie. Honestly, I was truly impressed with the standard of service... Se mere
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Products were dispatched quickly and are good quality. Used Mountain dog many time and always been happy. The only drawback was Royal Mail, so although dispatched next day after ordering with 48 hour... Se mere
Having purchased various harnesses, leads, collars and boots from Mountain Dog over the years I couldn't rate them highly enough. They stock great brands, their customer service is second-to-none... Se mere
First of all i ordered a medium harness but it was too big around the next so i phoned customer services for advice,they were so helpful and nice.I packed up the medium and returned for size small as... Se mere
Virksomhedsoplysninger
Om Mountain Dog
Skrevet af virksomheden
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.
Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.
We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.
These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.
Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.
Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.
Be assured we genuinely care, we are a small but experienced team and love to help.
Our Goal: Happy Customers with Delighted Dogs
Kontaktoplysninger
17 Endeavour Park, NE231XA, Cramlington, Storbritannien
- 01670343010
- bark@mountaindog.uk
- mountaindog.uk
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Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quality Products!! Love them
So pleased I got my dog jacket from Mountain Dog - I bought a harness and glacier jacket for my year old vizsla - the day the jacket arrived it started snowing so got to try it out and my dog loves it, it keeps her dry and warm and def recommend these for anyone 😀
Good quality of materials and fit.
I'm very pleased with the quality and fit of the dog coat Non-stop - Glacier Jacket v2 *Amazing Offer - Limited Stocks* 55cm for my border collie. Prompt delivery and it looks smart.
Excellent service
I have bought a few items now (after they were recommended by a friend) and I must say that I am really impressed at both the quality of what I ordered but, more importantly, the friendly and quality customer service I have received every time. Excellent delivery timescales on all items ordered. I would not hesitate to recommend them and I will use them again.
Straight forward and easy site to order…
Straight forward and easy site to order from.
Prompt abd reliable service.

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Very quick delivery
Very quick delivery. Items as described. Easy website to navigate.

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Great products and excellent customer…
Great products and excellent customer service. Recently purchased a dog harness light and unfortunately it came disconnected from the quick release on the first walk (lost). Mountain dog quickly responded to my email and offered a replacement straight away - can't fault them at all.

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Replacement under guarantee of dog lead
The clip on a dog training lead I had purchased broke off almost 12 months into the guarantee period. I received a replacement in the post within 2 days of reporting this. I would like to thank both Mountain Dog and the manufacturer (DNA) for dealing with this so promptly.

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Excellent product
Excellent product, exactly as described and good value for money.

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Ordered ruffware boots which lasted about 6 weeks
Ordered ruffware boots. In a month then toe had cracked. Contacted customer service, you have to go back to ruffware with codes as to the purchase, which for me is an unnecessary hassle, as I bought it from Mountain dog.
As it was, we then lost the boot on a walk, so having procrastinated with the ( for me) hassle of another company and codes, it doesn't matter anymore.
I can't remember the date I contacted them, but not exactly jumping with joy.( Summit tex)
Fantastic customer service.
This company has fantastic customer service.
I bought 2 sizes of boots and forgot to return the size I didn't need before going on holiday which meant going over the 14 days return policy. I emailed with my problem and Paul at Mountain Dog was so helpful.
I will definitely be using Mountain Dog for purchases in the future.

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Brilliant service,Quick Delivery
Brilliant service,Quick Delivery
Harness I ordered is good quality and I’m sure it will last a long while ,the sizing chart was spot on
Many Thanks

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Highly Recommended cooling coats
I bought 2 Swamp cooler vests for my long haired GSDs. They both feel the heat as they are mainly black (& tan).
They are well made & reasonably priced. I love the color. They arrived quickly too.
My older dog, Moose was really overheating at night. There is no heating on. Last night we put the coat on & he finally slept.
Today they’ve both worn the cooling coats & relaxed on their beds.
I’d highly recommend them & I know the dogs love them !!

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Great little company
Website very easy to navigate, prices competetive, and speedy delivery.

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Super quick deliver in a pinch!
We needed a car harness to take our dog to our wedding and it arrived the day after we ordered - couldn't get it on Amazon so really saved us there! :)

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Easy to order
Easy to order, quick delivery. Value for money. Harness good fit on my bulldog.

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Have been buying from mountain dog for…
Have been buying from mountain dog for years. Good quality products, exactly as described and promptly delivered.

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Because of the age my dog started…
Because of the age my dog started shuffling her feet and these shoes protect her paws well. They are soft and she does not feel much constraint in them. We had tried previously some sturdy dog shoes - these didn't work. She would refuse to walk in them because it was too exhausting for her.
These shoes are great - they sit well on paws, don't slide (I put them with the velcro part in front of the leg). Quite rarely they would come off (usually when my dog is in a very agitated state or steps with one paw on the shoe of another one).
I appreciated clear information on how to select the right size of the shoes for my dog - they fitted her perfectly.
I think I will get additional, longer pair for her for the rainy weather.

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Ordered a Hurrta Weekend Warrier…
Ordered a Hurrta Weekend Warrier harness for my dog. I received my order within 2 days, the harness is amazing and fits my dog perfectly i will definitely be ordering again 😊

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Excellent company, excellent product.
Received the harness really quickly, and it was well packaged.
My 7 month old Yorkie puppy recently escaped from a different (well known) harness, which terrified me. Luckily I managed to catch her, but I then did a lot of research about different types of harness.
The Hurtta Safeguard Harness ECO came out on top. The information on the Moutain Dog website was clear, detailed and accurate and enabled me to choose the correct size.
I've used it now in the smallest size for over a week. Despite her best efforts, the puppy has remained harnessed and safe.
It's easy to fit to her size, easy to put on and take off, and she clearly feels comfortable in it because she waits patiently while I put it on.
I highly recommend both the company and the harness.

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