Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Abdullah has been really helpful. Gave me confidence in the car and pre sales process of servicing and fulfilling my requests was great. Would definitely recommend.

Bedømt til 5 ud af 5 stjerner

Brilliant experience, Abdullah was very welcoming and helpful, was shown the vehicle and had all the paperwork sorted promptly. Very professional but friendly atmosphere, both the company and the staf... Se mere

Bedømt til 5 ud af 5 stjerner

We just bought a van from here and couldn’t be happier! The team was so helpful, friendly, and made the whole process really easy. They answered all our questions, gave us honest advice, and made us f... Se mere

Bedømt til 1 ud af 5 stjerner

The worst experience !!! He simply refuses to return £250 deposit, not having britch in the Customer Declaration form. This guy will take as a fool and lye to you! So under no circumstances proceed... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bilforhandler

Skrevet af virksomheden

Do you ever get tired of shabby customer service? Do you ever get the impression you're just a sale? We felt that too, and we got fed up with it. That's why we vowed never to do it. When we say we're forged by experience, we're talking about the experience of bringing together all our nous and expertise accumulated over 20 years of selling vehicles. That's the experience of understanding first-hand what customers want and tailoring the sale to meet your needs, not ours. That's the experience of going the extra mile every single time so you don't just get what you came for, you get more. There's more. When we say we're sustained by excellence, that's the excellence of our best-in-class customer service, the little touches you just won't expect from a van and car dealership. It's the excellence of accompanying you on your journey, not just from when you walk in our door to when you drive off the forecourt, but onwards as long as you need us. We're invested to being in it for the long term with our clients. That's why our customer retention is so high, and there's no bigger compliment than that.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

118 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent experience

We were looking for a van for a while and were recommended to speak to Abraham here. Everything was dealt with smoothly by him and he was very helpful in getting us the type of vehicle we were looking for. I would defintely recommend! their customer service team was excellent too.

25. november 2023
Uopfordret anmeldelse
Motor2Go-logo

Besvarelse fra Motor2Go

Hi Needa,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Bedømt til 5 ud af 5 stjerner

Amazing salesmanship

I purchased a vehicle recently, the sales person (Abraham) was lovely and he was very helpful. I’m very happy with my purchase and I would like to thank him and to also thank Tablo who handled everything graciously and was very patient with me. 100% recommended. Will return in the future

21. november 2023
Uopfordret anmeldelse
Motor2Go-logo

Besvarelse fra Motor2Go

Hi Nina,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Bedømt til 5 ud af 5 stjerner

First class dealer

First class dealer. Was a pleasure to purchase car from them. Took my old car in part exchange. From first walking onto the forecourt to leaving in my purchased car took a little over two hours. Very friendly and no pushy salesman . Highly recommended. Thank you

10. november 2023
Uopfordret anmeldelse
Motor2Go-logo

Besvarelse fra Motor2Go

Hi Tim,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Bedømt til 5 ud af 5 stjerner

Just purchased a 2018 Renault trafic…

Just purchased a 2018 Renault trafic from this company. Staff were friendly and helpful. I looked over the van and being seconds hand I knew it would have age related defects. It had small crack in windscreen, scraps on wing mirror covers and few marks here and there which was expected. I purchased the van knowing this. Had the van delivered to me on Friday and I was amazing at how good the condition was. It had a new windscreen, new mirror covered, new tyres and discs and pads. It had also be cleaned up really well. The van turned up in better condition than I was expecting it to be.
Looks like a new van.
One very happy customer.
Very happy with my purchase.
I would definitely recommend this company for any second hand vans.
👍🏼👍🏼👍🏼

5. november 2023
Uopfordret anmeldelse
Motor2Go-logo

Besvarelse fra Motor2Go

Hi Brandon,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Bedømt til 5 ud af 5 stjerner

Used Ford Transit Custom…

I recently bought a Ford Transit Custom van from Motor2go and am very happy with the vehicle.There was a minor issue with regards to the spare wheel mounting bracket which they have agreed to have repaired at their cost.
I was dealing with Amir and he provided excellent service.
I am very happy with the condition of the van and the pics of the van prior to purchasing were accurate & informative.
I would recommend Motor2go to friends & family in the future if needing a replacement vehicle
Les

10. oktober 2023
Uopfordret anmeldelse
Motor2Go-logo

Besvarelse fra Motor2Go

Hi Les,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Bedømt til 1 ud af 5 stjerner

Do not trust this company constant lies…

Do not trust this company constant lies and deception. I brought a van 3 weeks from a sales man named Abraham, that promised resolution but never delivered to fix the issues. All vans seem to have problems that will not be resolved by motor 2 go. Stay clear.

8. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very friendly and professional service

Very friendly service from Amir and Gurpreet. Excellent van serviced and Mot'd. Great selection of vans to chose from. Would recommend!

30. september 2023
Uopfordret anmeldelse
Motor2Go-logo

Besvarelse fra Motor2Go

Hi Robin,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Bedømt til 5 ud af 5 stjerner

Motor 2Go

Thank you for Motor 2Go .
Amazing experience,lots of vans and helpful.

Would recommend!

11. september 2023
Uopfordret anmeldelse
Motor2Go-logo

Besvarelse fra Motor2Go

Hi,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Bedømt til 5 ud af 5 stjerner

I am very pleased friendly staff very…

I am very pleased friendly staff very helpful nice vans clean i recommend to by van from van2go company i give them five star very happy with my van

5. august 2023
Uopfordret anmeldelse
Motor2Go-logo

Besvarelse fra Motor2Go

Hi Colin,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Bedømt til 1 ud af 5 stjerner

Motor 2 go in Uxbridge

Motor 2 go in Uxbridge, dodgy company with very poor customer service, staff useless, awful, please avoid the company to deal with.
Person who i spoke over the phone lied in terms of deposit, it was told that if i dont like the car deposit will be refunded as is only to secure the car for a test drive. I went to see and test drive the car on Saturday 05.08.23, sat nav sent me to road named Blacksmith lane by white house which i seen on their website but unfortunately no dealership there, after call made to the dealership a person who i spoke said that the right address will be sent in the minute.Nothing was sent I was waiting 25 minute and decide to go back to Coventry.
When I contacted them in next day they apologized me saying that they could not find contact details to contact me- falsehood, when they contacted me about deposit at that time it wasn't problem to contact. They have no respect to customers after deposit taken, communication service is rubbish.
I went to days later , finally find the place and test drive completed.
test drive was OK but one alloy was damaged and cuts in tyres fixed terrible.
Even I decided don't buy the car i had a feeling that i have to buy the car they were pushing all the time since first contact them.
Because I decided that i dont want the car due damaged alloy cuts in tyres , poor customer and communication service , Abraham told that deposit is nonrefundable.Looks like doesnt matter whether you like the car no , you have to buy the car or you lost deposit.
Where are customers rights to let me decide myself if want,like the car , I can trust this dealership,they deserve to make deal with them. When somebody from this place was contacting me about deposit, he said that deposit is refundable if I dont like the car.
Sound like this is their trick so guys please be aware about their technique !!!!
After my feedback the replied manager said that I have signed deposit declaration and I was aware about their term- another non truth I have relied on the email on 14.08.2023 to show me this form, no contact from them.
I did not sign any form and wasnt informed about their dodgy rules.

Dodgy Dodgy Dodgy dealership Motor 2 Go in Uxbridge!!!!!!!!!!!!!!!!! away from them!

17. august 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

“A Fish Rots From the Head Down” Avoid this company ...

Please Avoid this company as they chasing money not customer service and satisfaction. We were dealing with very friendly and really nice salesman who did care about us and deal and we agreed for the price then we paid in deposit to secure car , we did receive invoice and deposit confirmation as the salesman was very good as he was providing great service. The day where we were going (this day our salesman was off)to book tickets they phone us telling that someone turned up paying more money (closer to asking price) so they ask us to pay more then we agreed to have this car so mannger decided to go with money instead of reputation of their "word" what shows excel how this company goes whit clients and that's probably one of the reasons why they have low rating in feedback as MONEY OVER CUSTOMER SATISFACTION is more important for them. They refund deposit with extra 50 pounds for wasting our time but as i mentioned it's not about money it's about beeing fair and if you made a deal where you pay deposit you should keep what you saying that's how most businesses build reputation and best service. Again thank you for salespersons time as he was great till his manager decided to let us down as chasing money was more important. Avoid this place and if you looking for any advice it's always good to send feedbacks to Ombudsman Service. “A Fish Rots From the Head Down”

12. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service from start to finish

Excellent service from start to finish. Would highly recommend

12. maj 2023
Uopfordret anmeldelse
Motor2Go-logo

Besvarelse fra Motor2Go

Hi David,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Bedømt til 5 ud af 5 stjerner

Excellent service from start

Excellent service from start. Van needed a few panels and the team at motor 2 go sorted everything very quickly.

11. februar 2023
Uopfordret anmeldelse
Motor2Go-logo

Besvarelse fra Motor2Go

Hi Peter,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Bedømt til 5 ud af 5 stjerner

Team here helped me find the perfect…

Team here helped me find the perfect van for my needs. The van was in excellent condition for a used van and the service exceeded my expectations. Highly recommend

11. august 2022
Uopfordret anmeldelse
Motor2Go-logo

Besvarelse fra Motor2Go

Hi Michael,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Bedømt til 5 ud af 5 stjerner

Recently purchased a vehicle from…

Recently purchased a vehicle from Motor2go, big thank you to Abraham and his staff for answering all my questions and helping me pick the vehicle that was suitable for me. I’m especially thankful for the aftercare they provided. I highly recommend.

11. juli 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Hi Mr Abrahim

Hi Mr Abrahim,

just to clarify this review has nothing to do Mr singh, otherswise again you gonna jusity it by some standard drafted reply and put all the blame on some random guy.

forget about my problem, i am more concerned about this poor soul Mr Singh whom you are blaming for your poor after sale services. if you have sold someone a faulty van its your prime duty to get it corrected at first reporting. i am worried why this person is chasing you from a long time and why he has not left any other options but to provide his feedback, this is absolutely not a right approach from your side to run a business smoothly.

you guys propose us if we remove our review then only you will solve our problem. may i know why ???? why dont you solve our problem first ??? why we have been dragged to this position ????
you need to have a inner look at yourself rather than blaming others. nobody is asking favours here. you guys have sold faulty vans on full market price which itself is a crime and your prime focus should be on solving the problem rather than blackmailing the person.
start replying on the phone or msgs and also solve it when we visit you in person and you will see no reviews here. you yourself are forcing your customers to put reviews.

update : dear Mr abrahim, stop putting same drafting msgs everywhere and update us on the resolution you provide to your customers ?? why you are so much worried about the reviews but not actually solving the problem. why are trying to threaten people that if they put review you gonna take them to court or report to police. its your legal responsibility to solve a problem at first go rather than making a deal that you will solve the problem only if reviews are deleted. let the world know that dealing with you guys is actually wasting their money coz you will sell faulty vans and will not solve people’s problem and will blackmail them if they put any feedback on social media. by the way we still waiting for your police call, we also want to get this investigated. its your legal duty to get repair the vans you sold and you are clearing MOT’s even after major faults,let police discover everything now
let me clear you one thing, this is a genuine review by his wife and you are not dealing with his problem but threatening him over the whatsapp, let me know if you want me to post screenshots here

29. juni 2023
Uopfordret anmeldelse
Motor2Go-logo

Besvarelse fra Motor2Go

Dr Ms Sharma,

Thank you for bringing this to our attention. We take the integrity of reviews very seriously and strictly adhere to Trustpilots rules and guidelines, it is against their policy to engage in any form of fake reviews or comment on someone else's experience.

We kindly request that you and your husband refrain from posting any further reviews as we have already sent an email this morning regarding court action for defamation, please note everything is being documented.

If you have any questions or concerns, please feel free to reach out to us directly.

Kind Regards
Motor 2 Go

Bedømt til 1 ud af 5 stjerner

I Went motor 2 go to buy a van but i…

I Went motor 2 go to buy a van but i was shocked the way they advertising on auto trader , car guru and website. went for test drive and vans are not road worthy and also their customer service is so rude and awful . Was about to give them deposit but luckily i saw their reviews on google and i chaged my mind . They buying vans from auction and surprised they selling these scrapped vans to customers without any fear . Do not buy vans from motor 2 go . For peace of mind go proper dealer

27. juni 2023
Uopfordret anmeldelse
Motor2Go-logo

Besvarelse fra Motor2Go

Dear Mr Singh, We hope this email finds you well, we noticed that there have been multiple reviews left by you on our trust pilot and on our google page, we have determined that these reviews appear to be fake and do not accurately reflect the experiences of our genuine customers. We take the integrity of or review system very seriously, as it plays a crucial role in providing accurate information to potential customers. We have a strict policy in place to ensure that only genuine and honest reviews are published. We kindly request that you refrain from posting any further fake reviews disguising as a different person each time, if you have any legitimate concerns or feedback, we advise you to contact us directly which I believe we are currently dealing with your issue at hand, we value your opinion and are committed to resolving any issues you have. Please understand that the posting of fake reviews is not only misleading to other customers but also goes against our terms of service. We reserve the right to take appropriate action, including reporting such behaviour to the authorities if necessary. We appreciate your understanding and cooperation in this matter, we kindly ask that you remove all your disingenuous reviews so we can resolve any issues you have. Kind Regards Motor 2 Go Team

Bedømt til 1 ud af 5 stjerner

Ford custom van .

Bought van from this people it been a month now. From day one the van is creating so many problems. Wheel making extremely loud noise and been local garage they said its needs all four discs and pads and front wheel barring need to replace. But motor 2 go specifically mr abrahim awful customer services and fake promises and till now nothing has been done . If needed i will put all the images and also the videos where noise coming will put here . Avoid motor 2 go at any cost . They selling all auction vans full of rust and not in good condition vans

5. juni 2023
Uopfordret anmeldelse
Motor2Go-logo

Besvarelse fra Motor2Go

Dear Mr Singh,

We hope this email finds you well, we noticed that there have been multiple reviews left by you on our trust pilot and on our google page, we have determined that these reviews appear to be fake and do not accurately reflect the experiences of our genuine customers.

We take the integrity of or review system very seriously, as it plays a crucial role in providing accurate information to potential customers. We have a strict policy in place to ensure that only genuine and honest reviews are published.

We kindly request that you refrain from posting any further fake reviews disguising as a different person each time, if you have any legitimate concerns or feedback, we advise you to contact us directly which I believe we are currently dealing with your issue at hand, we value your opinion and are committed to resolving any issues you have.

Please understand that the posting of fake reviews is not only misleading to other customers but also goes against our terms of service. We reserve the right to take appropriate action, including reporting such behaviour to the authorities if necessary.

We appreciate your understanding and cooperation in this matter, we kindly ask that you remove all your disingenuous reviews so we can resolve any issues you have.

Kind Regards
Motor 2 Go Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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