Moshulu Anmeldelser 

My review relates to my experience with MOSHULU’s customer care department following the purchase of their shoes approx 2 months ago.
My email was responded to in a timely manner, and my issue was resolved promptly and efficiently by Zoe. I cannot fault the service.
I was disappointed in the quality of the shoes I purchased but my customer service experience was faultless.

Bought a pair of Alaska slippers, sadly the quality has not matched the price. I don’t mind paying for decent quality slippers, but these have not lasted and now look shabby. I now have to buy new slippers for this winter. I hoped for better Moshulu.

Lovely sandals just a bit to wide for me.

I ordered 2 sandals to make sure one would fit ,they arrived but one pair even though the box was correct,the colour sandle was not what i wanted. i rang customer care and was delt with brilliantly he ordered a replacement posted next day delivery and received them as promised, he sorted my postage out for me and delt with the problem i cant thank him enough im so pleased with my

Ginger Ale sandle there so comfy and colourful, i will definitely order again soon
Christine payne

Great sandals.
Really good quality and fit.
So light and comfortable.
Much admired on their first outing.
I love them.
And super speedy delivery too.
Thank you Moshulu.

In the past year I have bought three pairs of boots and a pair of sandals. On both occasions I contacted Customer Services for some help and advice and on both occasions they were so helpful and knowledgeable I cannot praise them enough. This led to me being able to order boots and sandals that suited my narrow feet and to have the colours I wanted. Everything I bought is of a high quality and having worn them all quite a lot they appear to be sturdy and likely to last years. They are all very attractive and just so comfortable (and I walk a lot). There is a vast range of styles to suit all shapes and sizes of foot. I feel that this company really want to make sure you love your purchase and that you buy comfy yet stylish footwear that fits you well.

Excellent service
Fifth pair of moshulu slippers unfortunately this time my normal size 6 were too small more like a 5
Returned for exchange unfortunately none in stock.
I received a full refund with no hassle
Thank you

The shoes ordered were lovely quality and the delivery service was undisputable. One pair was for my mother as a surprise. She has narrow feet and the petrel shoes were just too wide. I have wide feet and experienced the opposite problem. The shoes were returned but it was no fault of Moshulu - would order again in a flash.

I’ve bought several pairs of Moshulu shoes in the past but one pair arrived slightly damaged. Moshulu quickly replaced them. Excellent service. High quality shoes. Highly recommend.

Great customer service and great shoes.
Have bought from Mosulu before and found the shoes are good quality and returns easy.
I was looking for dark purple flat shoes for a wedding and knew that they had had them a year or so back.
Emailed them to ask were they bringing that colour back. Within minutes an email arrived asking shoe size. Another hour and they'd located a pair of old stock, sent me a photo and offered them at the amazing sale price of £29.00. I phoned up , my account was quickly found and my order placed.
Shoes arrived 2 days later.
Can not fault them

Lovely, comfortable ankle boots.
Beautiful soft leather and a stunning colour. I chose yellow to match my warm coat for all round winter warmth and I wasn't disappointed. Fine for lengthy walks around cities, no aching feet. Lots of positive comments. I'm thinking of purchasing another pair in a different colour. Love my range of Moshulu footwear. I thoroughly recommend you treat yourself to some.

Great range of styles
Shoes and slippers and boots are immediately comfortable and true to size
The colours and quality are amazing
I have had at least 8 pairs of Adele slippers
No need though really as they last for ages
I just love the feel of new ones

I ordered these beautifully made shoes in two sizes, they arrived swiftly and so well packaged. Unfortunately I am in between sizes which I am so disappointed about, but can thoroughly recommend the design and quality of these lovely shoes.

I had received a catalogue from Moshulu and browsed through it with excitement. As I have suffered with Planta’s Fasciitis in the past I was very wary of buying any kind of footwear online. So, I looked for a store near to where I live that I could try them on. The store was quaint and the staff were brilliant, I tried quite a few boots and the first pair was in a navy blue they were so comfortable they were amazing. Having had a thorough look through the catalogue previously I decided that I wanted a purple pair or a red pair but they didn’t have them in my size which was a 3. The lady in the store was extremely helpful, letting me try on different boots in a size 4 just so that I could get an idea of the colour. When I had decided to buy I did ask for the red pair but they didn’t have that in stock and told me that they had a cabaret colour and showed me a pair of tights in that shade so that I would have an idea what they looked like. I agreed paid for them and had them sent to my work address. No hassle. I bought them on the Saturday received them on the Tuesday. Brilliant customer service, brilliant despatch service even for Royal Mail! Would definitely recommend to others. And best of all I got them in the sale!

I bought a gilet which developed a hole in the pocket after very little use and with the help of 'Kelly' in Customer Service successfully returned for free and replaced with the original price I paid being honoured together with free delivery. Quick and easy process thanks to the great customer service!

Bought a lovely pair of boots but when they arrived one of the zips was stuck. I buy quite a lot online and I’m here to say that Moshulu customer services are second to none. Absolutely excellent. Online process was straightforward but personal approach, including phone calls to make sure they were meeting my needs were wonderful. I’ll definitely buy from them again. Oh and there shoes and boots are just beautiful.

Ordered these two pairs of slippers on Sunday
Delivered today, Wednesday
Love these slippers
Beautiful
Will definitely shop here again

I have been buying my slippers from Moshulu for many many years. I love the lightness of the slippers on my feet. They are comfortable and so easy to wear.

The Best slippers I’ve ever owned the most comfortable experience with plush wool inside that hug your feet and keep warm but not sweaty. It’s like a foot spar you wear. Love them, best investment in current winter session.

This company do not reply to customer services emails. You have to chase them for refunds. I have currently been waiting for two weeks for a refund.