Morrisons Anmeldelser 

I have shopped regularly in Morrisons in Petts Wood. Usually I find the staff reasonably helpful. I went there this afternoon to buy groceries, including a bottle of rum to soak some dried fruit in preparation for making a Christmas Cake. I went to the spirits cabinet and saw the door had a buzzer on it to call staff when you wanted something. I pressed it three times and nobody turned up. Then a middle aged lady with a high viz jacket on and a boom mike walked past (not even stopping) and said ‘it’s open’. I tried the door and found it was open. She then said ‘If you don’t get an answer, try the door’ in a sing-song voice. I am old enough and experienced enough to recognise sarcasm when I hear it, so I said “Maybe I won’t bother after all if I am going to receive sarcastic comments,” and didn’t bother with that purchase. She then said “It’s a joke mate.” I replied “I can recognise sarcasm when I hear it!” If that woman thinks she was being funny I suggest she curbs her humour when talking to customers and keeps it for her coworkers and the managers.
White, female, bleach blonde hair, wearing a boom mike and a hi-vis jacket with ‘Boffo’ or ‘Boffa’ handwritten on the reverse. I spoke to the manager about it after I paid for the groceries, but Morrisons website provides one with no way of contacting them direct, so this is the only way in which I can draw this to the attention of further up. Here’s one customer who will think twice in future about buying stuff from that store.

Bought steaks at Morrisons at little clacton was very disappointed with the meat cooked as a normal steak but very tough then tryed another even worse took me an hour to eat it I could chew my leather shoe better.used to get good meat but now no good that cow must have been 100 years old.other meat pork and lamb not bad.

shopping through amzon . i ordered always maxi pads count 9 . because of pictures. i ordered from there . and when i received they sent me 10 counts . it's been 3 days now im ask amzon to fix this problem. and they said my collection not updated yet we can't to nothing. i ordered 8 packs and i have to spend 30 pounds to order to buy . first time bad experiences with them . never do shopping with morrisons though amzon . u guys are rubbish

Honestly speaking, seriously the shipping was ridiculously slow and I still haven't received a proper refund. Take your money elsewhere.

Called in the cafe at Morissons, Boundary Rd, St Helens today at 11am. Was told by staff thdy were busy and not doing food orders. The cafe was hslf empty. I only wanted a bacon buttie.

Chris the driver was lovely, kind and helpful. Got everything I ordered.

On the face of it, “Fish Friday” is a great idea, but the range of fish isn’t particularly impressive, with most of the offering being farmed. It would be nice to see a wider selection, although presumably the sales figures don’t justify it.

I do, however, have a radical idea that might actually increase sales:

PUT SOMEONE ON THE FISH COUNTER.

Just a thought.

Three consecutive visits with nobody serving, resulting in three consecutive occasions when I didn’t buy any fish. Then today, the ultimate solution: I abandoned my trolley and left the shop.

Perhaps if there was actually someone there to serve customers, the sales might improve enough to justify stocking a better range of fish.

So how does this work? I buy online, 3 month ago denvor steaks for 2 £9. Today 1 denvor steak £5.79 ? How does that hike in price work?.
I've got this week slot booked. And its my last purchase from this store.. Talking about ripping off Loyal customer's!

Another absolute joke
Placed an order for delivery today
in the order i placed 2 packs of 4 x meat pies and 2 packs of 500 grams of minced steak
they substituted the meat pies for one family size steak pie and the mince for 2 x 250 grams
it's obvious the picking staff have no common sense at all
every home delivery order from Morrisons i have problems
i won't be using them ever again

Not great.
Possibly one of the lower grade supermarkets.
The fruit is often undesirable and not fresh.
The plants and flowers on show are often an utter disgrace in the Norwich (Old Catton) store.
The plants are usually dying or dead.
Not acceptable, do management not see this!

I was asked to contribute to a charity on exiting your store,I replied that I already paid to the charity,and was told rudely that it was for children,a lady next to me said that was you told,I was embarresed,as I pay into my own charities,she was very rude and I felt frightened at her attitude,
I am now afraid to go to the store,in case it happens again,CMcH.

I have had my address and phone number changed in my account and fraudulent orders placed on my account.

Zero stars really not one. I've been ordering morrisons shopping through amazon. The amount of refunds I've had over last 2 weeks. The pork pies I ordered on 28/8/26 were out of date on 29th. The lambs liver I ordered was out of date next day looking rather green. The fruit & veg not much good either, only had 2 days on them all. Won't be shopping with morrisons again. Whoever these pickers are, there utterly useless

They supplied an alternative product that costs £12 more than the one I originally ordered. When I tried to return it, they questioned me extensively and then failed to turn up for the booked collection slot.

The item has now been sitting with us for weeks. They appear to have no intention of following up, having effectively sold a higher‑priced product without even an apology.

Absolutely hopeless service.

MORRISONS; BRANCH STAMFORD HILL LONDON; DEPUTY SUPERVISOR TOOM ROWLAND; FULFILLING UBER EATS FRESH MONDAYS

31/08/2026
8am-9am delivery

PURPOSE;
AWARENESS & COMPLAINT;

Morrison Stamford Hill Deputy supervisor Toom Rowland;
and Uber drivers Adem and Abel, between the three something is not right with my past order #E26AF. Six bags of shopping only four arrived 15 items stolen. The active duty deputy supervisor unprofessionally and readily accuses the drivers of stealing bags and items yet when asked how and why she provides no evidence or check and balance, she continues to exclaim driver theft happens frequently.
There needs to be an investigation as why my purchases have been stolen frequently from this particular Morrison branch and the drivers are blamed by this supervisor on occasion without any rigorous investigation or evidence, how has she come to this conclusion or is this a misdirection to remove blame and suspicion?.

In addition the four shopping bags that did arrive of the six, arrived unsecured with tamper stickers, they were open for items to be stolen, this has not been the method of practice in handling the bags for the last 6 months due to complaints of in store and driver theft.

Why has this open bag method returned? No tamper-proof stickers, why? In-store supervisors and assistants not scanning barcode or
driver codes, is this deliberate?.

I am suspicious of toom rowland the deputy manager as when I spoke with her via Morrisons customer service she immediately blamed the drivers when I asked why I had I not received the two missing bags.
She had no explanation to why under her watch or a quiet day as she expounded bags with 15 items go missing, I further asked are bags scanned to be given to drivers response was yes, so since the store was quite due to a bank holiday and the drivers both arrive simultaneously and I witnessed and recorded via ring bell four bags at my door step and they off mount their motorcycles what happened to the two missing bags, she had absolutely no explanation and referred me to ask ubereats for a refund. This can’t be a resort to poignant questions that are valid and logical for a customer to ask of the retailer partner.

I believe there is a mixture of driver and in store theft taking place on both ends both ends taking advantage of opportunities represented to them to make with stolen goods.

The supervisor explained to me that the morning of the 31/08/2026 was quiet due to bank holiday, yet had no response for why the two bags had gone missing from the store and not scanned and given to the drivers. Adem is a local driver in my area and I have received approx 30 orders via him and any issues I have had with missing items or bags have predominantly been from this store.

To the case attendant approach the supervisor for an explanation as this is most £1000 over the last two and a half year of a mixture stolen shopping and my money from this particular store, they have refused refund on many of those occasions with no explanation and I have had no recourse in the matter until now.

Whilst admittedly late I now tried a different approach to this occasion to the ongoing issue by contacting Morrisons directly since ubereats has refused to be of any help, my intention is to hold them accountable and make them aware of the issues with the Stamford Hill branch, in addition to speak directly with the manager or supervisor active on duty during my orders are being fulfilled.

I am willing to at this point forgo convenience and ease of locality and pay extra delivery cost to a Morrisons store further away to find the thieves involved in this organised effort making themselves welcome to what is clearly mine.

Overall a bad experience!! Drivers often had issues with finding my address (whilst other suppliers found no issues), or understanding what it means by 'door-step delivery' is. And when it is clearly Morison's problems with the delivery, refund can only be done between 3-5 days because they do not allow refund directly to Amazon gift card. NEVER AGAIN will I shop at Morison Amazon.

Absolutely terrible ordering using Morrisons Now. Loads of items unavailable so then click on alternatives to add to shopping basket but they don't end up on the final checkout and only discover loads of items missing when putting shopping away. This also often means special offers aren't honoured so end up spending a lot more money for fewer items. It's an awful shopping experience. I'm disabled, dont drive and live in a village nowhere near a supermarket so I can't just pop out to replace the missing items. I thought the convenience of being able to get shopping delivered within 60 minutes would be ideal but something has gone wrong every single time I've used it. Going to have to go back to tesco which aren't great either.

When the doorstep delivery arrives I've noticed the yellow trays holding my order is quite dirty,who's responsible to clean them
24-8-26.

2 hours late so far. No option to cancel and half my order missing

For days I have been trying to buy some online shopping, now this is not my first rodeo, in fact I have shopped at all the other supermarkets online but Morrisons is the WORST and there is no contact email for customer service - just a loop of steps that I am sure has impacted peoples well being, it is so frustrating. Morrisons your web site is AWFUL.