Complete scam. Ordered something in April, not delivered until now. Not responding to emails. Complete scam website, do not fall for it. It seems that they have managed to send out a few orders so... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nach mehrfacher Nachfrage über Wochen habe ich dann endlich ein Tracking link bekommen. Die Ware kam total zerstört bei mir an ohne Funktion. Bei der Reklamation gab es am Ende keinen Kontakt... Se mere
The shipping took a bit longer than I expected, but I've been using the lamp every evening since it arrived and really like it. The glow is soft, the colors blend smoothly, and it makes the whole room... Se mere
I have many of their products but it took months and many back and forth to get the items, one item I did not receive and another was faulty they kept sending promises and tracking numbers that didn... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Moonside Design - Smart Lighting Refined
Kontaktoplysninger
2,2
Under middel
175 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had a few questions about my…
I had a few questions about my purchases and the moonside team were very helpful and patient with me. They really went above and beyond to make sure I had all the information I needed to make the light works perfectly with my smart home system. I love feeling taken care of as a customer and your team definitely made that happen for me. Thanks so much for providing such great service.
16. april 2023
Uopfordret anmeldelse
I just wanted to give a shoutout to the…
I just wanted to give a shoutout to the amazing moonside neon lighthouse. They are seriously the coolest thing I've added to my home in a long time! The setup was super easy and I love being able to control the lights with my phone or voice commands. Plus, the quality of the lights is top-notch - they're bright without being harsh, and they look great in my space. I'm seriously impressed and would definitely recommend these smart lights to anyone.
16. april 2023
Uopfordret anmeldelse
Scammers. Simple.
Scammers.
Opened a clain with paypal, since nothing was arriving after a month. They shipped "something" two days before the claim was about to end... the item never arrived after almost two months.
Their tracking says they attempted a delivery but nobody was at home, which is a blatant pathetic lie.
Claim still opened, this guys are just plain scammers, avoid them.
They also cancel negative reviews on the website.
2. november 2022
Uopfordret anmeldelse
DO NOT BUY IT!!!
DO NOT BUY IT!!!!
I ordered the lamp since August 8 and paid express shipping, to this day it still does not arrive and according to the AfterShip app the package has not even been sent and the "24 hour" Moonside customer service does not answer my messages, at first if they did, but they stopped. I don't know if the product will arrive or not and I can't ask for a refund either since they don't answer me.
I tried to leave this same comment on the moonside page as a review, but turns out that the reviews on their site are filtered so if you give a one star rating, they won’t publish it
27. august 2022
Uopfordret anmeldelse
Worst Company ever
Worst Company ever. They are shipping junk products from China and the delivery time is more than 5 weeks. Absolutely insane. Save your money don't spend it here cause not worth it.
2. juni 2022
Uopfordret anmeldelse
I love the lamp
I love the lamp! Customer service is quick and helpful.
12. februar 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.