I had an issue with a subscription I hadn’t remembered I had and reached out to customer support. Within just a few minutes, I had a full breakdown of my purchases, dates and explanations that answere... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Es hat mich stark gemacht....obwohl ich mir vorkam, als wär ich der letzte dreck! Ich durfte nicht denken! Müsste dabei zusehen, das alte Leute als Hasen benutzt werden auf einer Forschungsstation für... Se mere
Virksomheden har svaret
I am an extremely vulnerable human and had cancelled the plan. I emailed as I got charged and I got told basically tough. It’s within the 14 day distance selling cooling off period too, which is damn... Se mere
Virksomheden har svaret
Moon Grade has become a staple in my morning routine. The daily affirmations and tarot readings are surprisingly accurate and help me stay grounded throughout the day. I love how it breaks down comple... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Moongrade
Skrevet af virksomheden
Navigate your love & personal life!
Build a strong, loving relationship
Build unbreakable friendships
Grow spiritually
Gain clarity in decision-making
Find your true life path & purpose
Achieve success in career & personal life
Kontaktoplysninger
4,0
God
686 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Moongrade
Dear Farhana Haque Purnima,
It's wonderful to hear you are enjoying the app! We love knowing our daily horoscopes and birth chart insights are providing valuable guidance. Keep exploring the stars, and remember we're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
Very disappointed
I am very upset. I just paid for one month of service with your company. I did not get any readings or any emails pertaining to my personal life. Please send me my information. You’ve already got my interest.
24. marts 2026
Besvarelse fra Moongrade
Dear Jill,
We apologize you did not get your readings or personal emails for your month of service. We are actively working on improvements to our platform to prevent this. Please email help@moongrade.app with your account email and, if possible, the order number so we can help.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear mimi riviere,
We absolutely love that you're enjoying your personalized astrological insights and birth chart readings! We hear your point about the ads and will keep it in mind as we refine the app. We're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
I can not find the reading I paid…
I can not find the reading I paid $15.19 for . Getting late snd i am disappointed.
Today is March 22, 2026
Not able to change below
22. marts 2026
Besvarelse fra Moongrade
Dear huddleston,
We understand it is getting late and apologize that you cannot find your reading. We are actively working on improvements to make our delivery process seamless. Please email help@moongrade.app with your account email and, if possible, your order number so we can assist.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear Michele,
We're delighted you're enjoying your astrological insights and daily tarot readings! It's helpful to hear your perspective on the in-app offers as we fine-tune the experience. If you ever need anything on your cosmic journey, we're always at help@moongrade.app.
Sincerely,
Moongrade Team
I can't rate you before I try the app.
20. marts 2026
Besvarelse fra Moongrade
Dear gbanker,
We understand wanting to explore the daily horoscopes and insights before sharing an opinion. Please reach out to help@moongrade.app with your account email and order number so our team can look into your setup and help you access all the features.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear blaxxklassy,
It's wonderful to connect! We're thrilled you're enjoying the personalized birth chart insights and daily horoscopes. Wishing you continued magic on your astrological journey, and remember we're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
I feel at peace talking to the…
I feel at peace talking to the gentleman I am talking to do far everything is going really well
18. marts 2026
Besvarelse fra Moongrade
Dear Charity,
We love knowing that your interactions have brought you a comforting sense of peace. Providing meaningful astrological guidance is our true goal. We're always here at help@moongrade.app if you ever need anything along your journey!
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear Denise,
We're delighted that you are enjoying the guidance! It's wonderful to know our personalized astrological insights and daily readings are pointing you in the right direction. Wishing you continued clarity, and we're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
0 Stars
0 Stars. What a scam of a site and company. You go through a series of offers, sign up for a minimal trial and end up getting recurring monthly charges. Trying to figure out how to log back in and cancel only gives you a headache. You can delete your account, but guess what? You’re still going to be charged!! You have to email a customer service email requesting a cancellation. Only found that out by googling it. It’s not user friendly and they make it difficult for a reason. Do not recommend. Asked for a courtesy refund of service charges as I haven’t logged in at all since trying to cancel the initial trial and they refuse.
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Moongrade
Dear Bri,
We understand your concern regarding this billing experience. We'd like to kindly remind you that subscription terms are clearly outlined and agreed to before purchase. Please email help@moongrade.app with your account email and order number so we can review your case.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear Jodie Benefield,
We're thrilled you're enjoying a smooth experience moving around the app! Diving into your daily horoscopes and tarot insights should always feel effortless. Keep exploring the stars, and remember we're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear Talía viñuperales,
Nos alegra mucho saber que estás disfrutando de la aplicación. Esperamos que los horóscopos diarios y tu carta astral sigan guiándote con buena energía. Si alguna vez necesitas algo, recuerda que estamos siempre a tu disposición en help@moongrade.app.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear Monica D.,
We love hearing that you're enjoying the app's clean design and seamless navigation! Exploring your birth chart and daily horoscopes should always be a visually beautiful experience. We're always at help@moongrade.app if you ever need anything on your journey.
Sincerely,
Moongrade Team
Scam app will continue to charge you after you delete the app
Scam app. I deleted my account months ago and they continued to charge me. They did this for several months even thought I didn’t have access to my account. Only after reaching out via email have they finally cancelled it claiming I still have access to my account baring in mind I haven’t been logging in since I deleted my account. Disgusting fraudulent company. Scammers!
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Moongrade
Dear Yasmin Mohamed,
We understand your concern about this unexpected charge. We'd like to kindly remind you that subscription terms are clearly outlined and agreed to at purchase. Please email help@moongrade.app with your account details so we can review your billing situation.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear mccrittypeaches,
We are so glad you are giving Moongrade a try! As you continue exploring, we recommend diving into your personalized birth chart or daily horoscopes for fresh insights. We're always at help@moongrade.app if you ever need guidance navigating our features.
Sincerely,
Moongrade Team
They helped me find the person I am…
They helped me find the person I am gonna marry and be with forever
16. marts 2026
Besvarelse fra Moongrade
Dear amwarren,
It absolutely makes our day to hear that our compatibility insights guided you to your future spouse! Wishing you both a lifetime of love and joy. We're always here at help@moongrade.app if you ever need anything on your beautiful journey.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear Glowie,
We are thrilled you found Moongrade very easy to use! We are actively working on improvements to our chargeback and legal services. For any future needs, please email help@moongrade.app and include your account email and, if possible, the order number.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear raccoonshavepeoplehands,
We're so glad you had a wonderful time exploring your astrological insights! We hope our daily horoscopes and tarot readings continue to offer valuable guidance on your journey. We're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear bryantthevibe,
We love knowing that our astrological insights feel spot-on and effortless for you to navigate. Uncovering your birth chart and daily horoscopes should always be this smooth! If you ever need anything along the way, we're always at help@moongrade.app.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear tkpl,
We appreciate your feedback about seeing too many ads after your purchase. We are actively working on improvements to enhance your Moongrade experience. Please email help@moongrade.app and include your account email and, if possible, the order number so we can help.
Sincerely,
Moongrade Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.