I had an issue with a subscription I hadn’t remembered I had and reached out to customer support. Within just a few minutes, I had a full breakdown of my purchases, dates and explanations that answere... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Es hat mich stark gemacht....obwohl ich mir vorkam, als wär ich der letzte dreck! Ich durfte nicht denken! Müsste dabei zusehen, das alte Leute als Hasen benutzt werden auf einer Forschungsstation für... Se mere
Virksomheden har svaret
I am an extremely vulnerable human and had cancelled the plan. I emailed as I got charged and I got told basically tough. It’s within the 14 day distance selling cooling off period too, which is damn... Se mere
Virksomheden har svaret
Moon Grade has become a staple in my morning routine. The daily affirmations and tarot readings are surprisingly accurate and help me stay grounded throughout the day. I love how it breaks down comple... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Moongrade
Skrevet af virksomheden
Navigate your love & personal life!
Build a strong, loving relationship
Build unbreakable friendships
Grow spiritually
Gain clarity in decision-making
Find your true life path & purpose
Achieve success in career & personal life
Kontaktoplysninger
4,0
God
686 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Moongrade
Dear aleidyoscarina,
Es maravilloso saber cuánto disfrutas de la aplicación. Nos alegra que las afirmaciones diarias y el horóscopo te aporten tanta claridad e inspiración para organizar tu día. Sigue descubriendo tu camino y recuerda que estamos en help@moongrade.app si nos necesitas.
Sincerely,
Moongrade Team
Not sure about the app yet haven’t…
Not sure about the app yet haven’t really explored it before I was asked to make a review
8. april 2026
Besvarelse fra Moongrade
Dear amfrazier,
We understand it takes time to explore the personalized birth charts and horoscopes before sharing your thoughts. There is no rush to rate us. If you need any guidance as you discover the app's insights, please reach out to help@moongrade.app.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear vikivaleromerom,
Nos encanta saber que estás disfrutando de la aplicación y descubriendo lo que los astros tienen para ti. Esperamos que las afirmaciones diarias te sigan aportando mucha luz. Si alguna vez necesitas algo, siempre estamos a tu disposición en help@moongrade.app.
Sincerely,
Moongrade Team
La publicidad ofrece algo que cuando…
La publicidad ofrece algo que cuando adquieres el servicio no es lo mismo.
8. april 2026
Besvarelse fra Moongrade
Dear eyleenbarros,
Comprendemos tu inquietud sobre la impresión que te llevaste. Para revisar tu situación, por favor escríbenos a help@moongrade.app con el correo de tu cuenta y el número de pedido. Nuestro equipo analizará los detalles en privado para poder asistirte.
Sincerely,
Moongrade Team
Moongrade
Moon Grade has become a staple in my morning routine. The daily affirmations and tarot readings are surprisingly accurate and help me stay grounded throughout the day. I love how it breaks down complex astrological transits into simple, actionable advice. If you're looking for an app that feels like a personal spiritual guide, this is it. Just make sure to read the subscription terms carefully!"
5. april 2026
Besvarelse fra Moongrade
Dear stephaniebanks,
Hearing how the daily affirmations and card draws help you start your mornings with such clarity truly warms our hearts. We love being a part of your daily spiritual journey. We're always a quick message away at help@moongrade.app if you ever need anything!
Sincerely,
Moongrade Team
Everything went well
6. april 2026
Besvarelse fra Moongrade
Dear lila_laryea,
We're so glad you're having a great experience with the app! Whether you're exploring your detailed birth chart or checking daily horoscopes, we hope the astrological insights continue to guide your journey. We're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear millorajustineclaire,
We're so glad you're giving Moongrade a try! We hope the personalized birth chart insights and daily horoscopes bring meaningful clarity and resonate with your journey. Have fun exploring, and remember we're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
this app is so great !
this app is so great !! you can talk with a psychic free once you're a member! Also the sections are so cool and informative as well. check out the app it's worth every cent!
1. april 2026
Besvarelse fra Moongrade
Dear Nicole,
We're thrilled you are enjoying the personalized insights and connecting with our guides! It is wonderful to know the different astrological sections bring you so much value. We're always here at help@moongrade.app if you ever need anything on your journey.
Sincerely,
Moongrade Team
So far so good
3. april 2026
Besvarelse fra Moongrade
Dear In love,
We're delighted you're enjoying your cosmic journey! It's wonderful to hear your early experience with our personalized birth chart insights has been positive. We're excited to continue guiding you, and we're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
Great and cool
2. april 2026
Besvarelse fra Moongrade
Dear gloreyahspecial,
It's wonderful to hear you're enjoying the personalized astrological insights! Exploring your daily horoscopes or pulling a tarot card is such a fun way to navigate the week. If you ever need a hand with anything along the way, we're always at help@moongrade.app.
Sincerely,
Moongrade Team
Rapidness and accuracy
2. april 2026
Besvarelse fra Moongrade
Dear monicayadira,
We love knowing our astrological insights are hitting the mark so swiftly for you. Delivering quick, precise chart readings is exactly what we strive for! Enjoy your continued cosmic journey, and remember we're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
So I have to go to my email and look at…
So I have to go to my email and look at my plan and see what it says before I can do any of that
2. april 2026
Besvarelse fra Moongrade
Dear laurenbroussard,
We're thrilled you're exploring the app! Getting familiar with your plan details helps you jump right into your personalized birth chart and daily horoscopes. We're always at help@moongrade.app if you ever need a hand navigating your new cosmic insights.
Sincerely,
Moongrade Team
Easy to sign up
1. april 2026
Besvarelse fra Moongrade
Dear Laurie,
We love hearing that getting started was a breeze! Now that you're all set up, we hope you're enjoying your personalized birth chart and daily horoscopes. Have fun exploring the stars, and remember we're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
too many purchase deals
Too many purchase deals before checkout and I haven’t even experienced the app yet so I can’t give an honest review on it yet
30. marts 2026
Besvarelse fra Moongrade
Dear hg,
We understand that encountering too many purchase deals before checkout is frustrating. We are actively working on improvements to simplify this process. Please email help@moongrade.app and include your account email and, if possible, the order number so the Moongrade team can assist.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear lsu,
We are thrilled to see you are enjoying your astrological journey with us! Whether you're exploring daily horoscopes or drawing Tarot cards, we hope the insights continue to bring you clarity. We're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear nandini,
We are so excited you decided to join our community! As you begin your journey, we can't wait for you to dive into your personalized birth chart and daily horoscopes. If you ever need a hand getting set up, we're always here for you at help@moongrade.app.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear MN,
We are thrilled that you are enjoying the app! It is wonderful to know our astrological insights are bringing positivity to your journey. We're always a message away at help@moongrade.app if you ever need anything as you continue exploring the stars.
Sincerely,
Moongrade Team
Besvarelse fra Moongrade
Dear Isabel Antunes,
É um prazer dar as boas-vindas à sua nova jornada astrológica! Esperamos que adore explorar o seu mapa astral e as leituras de tarot. Se precisar de ajuda enquanto descobre a aplicação, estamos sempre à disposição em help@moongrade.app.
Sincerely,
Moongrade Team
Too many ads at the end
Too many ads at the end! It needs to go right to the reading once the initial contact is done. It happened today so that's where I want it to be
27. marts 2026
Besvarelse fra Moongrade
Dear Gloria Halsey,
We're thrilled you're enjoying your personalized astrology readings! We understand wanting a quicker transition right into your insights, and we're always looking to refine the app experience. If you ever need anything, we're always at help@moongrade.app.
Sincerely,
Moongrade Team
I cancelled and was billed, Help Center does not respond.
I signed up for a 3 month subscription. I was unable to access any of the reports I paid for and contacted the help center. I received no response, so I cancelled my subscription. Then, a month after my original subscription I was billed $99.99. I immediately contacted the help center, and once again received no response, I requested a refund and have still received nothing.
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Moongrade
Dear Vicky Jepsen,
We are sorry you could not access your reports and were billed after cancelling. We are actively working on improvements to our platform and support. Please email help@moongrade.app with your account email and order number so our team can resolve this billing issue for you as quickly as possible.
Sincerely,
Moongrade Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.