The product was significantly delayed as it was out of stock, but upon complaining about it I received a partial refund of the order. This was a kind gesture - it was not required under UK law but vol... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a ski jacket in the sale got a quick response from Alan to say jacket not as advertised, After a reassurance from myself to still process the order on agreement item could returned if w... Se mere
After some communication errors online, Alan the owner made sure to correct the mistake as soon as possible, he emailed me personally and sent my package on the quickest shipping to the United States.... Se mere
Went in looking for Christmas gifts but wasn't really sure what I wanted - team were extremely helpful and took the time to show me stock not actually on display. Came away with a load of great clothi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a family run, independent outdoor clothing and accessories retailer, based online and in the heart of West Berkshire. Our registered company name is Bambooty Limited. Why? Because we love bamboo products and sometimes manufacture some cool kit. We sell brands such as Kathmandu, Helly Hansen, Rossignol, Uvex, Dare 2b, Goldbergh, Picture Organic, Darn Tough, Hestra, Racer and many more. We want to ensure that you can always get your hands on equipment and clothing through a site that is functional, good value and bang up to date. We love outdoor sports as much as anyone which means that not only do we just love to test the kit ourselves but that we only stock the best. So whether you are off skiing in Whistler or hiking up Ben More, make the most of our great products and first class customer service.
Kontaktoplysninger
Storbritannien
- montagnesports.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly helpful staff who understand…
Friendly helpful staff who understand their products well and give good advice

Besvarelse fra Montagne Sports

Besvarelse fra Montagne Sports
Really helpful and god products not…
Really helpful and god products not necessarily cheap but good

Besvarelse fra Montagne Sports
Highly recommend
Brilliant, friendly service hiring our skis/boots and especially for our 3 and 5yo boys for their first time.
Very happy for us to leave our skis and boots here every afternoon. An added bonus and always so welcoming! Thank you

Besvarelse fra Montagne Sports

Besvarelse fra Montagne Sports

Besvarelse fra Montagne Sports
The boots arrived and were as…
The boots arrived and were as described, no problem with delivery. The only thing that made me wonder was the fact that the boots had an attached label showing the price to be £10 cheaper than I paid. I contacted customer support twice via email and received no reply.
So defeats the purpose of having a customer service team!

Besvarelse fra Montagne Sports
Unfortunately I ordered the wrong size
Unfortunately I ordered the wrong size! But I received prompt attention on how to return, refund and reorder.
Thank you!

Besvarelse fra Montagne Sports
Really good company to order from
Really good company to deal with. Placed 4 orders now and been really happy with the service and personal contact with Zephyr who is quick to reply and really helpful. Would happy recommend this company to others and will be using them for future orders

Besvarelse fra Montagne Sports
Great Store…
Excellent product range and competitive pricing. Despatch was very rapid and delivery service was prompt.

Besvarelse fra Montagne Sports

Besvarelse fra Montagne Sports
Excellent and very caring customers service and safe handling of the money values involved
The company delivered the winter coat quickly and was very helpful when I needed to have the parcel tracked due to difficult family circumstances.
I found the winter coat did not fit me well and applied for a return. (Please note: With items worth over 200 Pounds Sterling you only have 48 hours to notify the company of your intention to return).
I send an e-mail asking for a return number as instructed and received this the same day.
I returned the coat fully insured for its real value as instructed. This cost me a bit but was worth it as it gave both sides piece of mind.
Within two working days I received a refund notification, so the coat had obviously arrived. My bank took more than 3 days to credit the money to my account, so was not a quick as Montagne Sports.
Allan Barrie who appears to head Montagne Sports was very helpful all along, In fact, he delivered an excellent and very caring customer service via e-mail.
The whole system worked very smoothly. I felt I could trust this company and would certainly order from them again.
Thank you!

Besvarelse fra Montagne Sports
Excellent costumer service
Had a great experience with this store, ordered a package, a problem arose during shipping, but the customer service provided excellent support and it was solved within the day.
All round good experience, clear website, fats service and wonderful help when needed.

Besvarelse fra Montagne Sports
So helpful and great range of things
Went in looking for Christmas gifts but wasn't really sure what I wanted - team were extremely helpful and took the time to show me stock not actually on display. Came away with a load of great clothing items which my other half loves!

Besvarelse fra Montagne Sports
Fantastic
Fantastic, Personal delivery. We are very impressed. Definitely will purchase our Ski/Snowboarding accessories next time.

Besvarelse fra Montagne Sports
Consistently friendly and helpful
Very helpful staff and very friendly to an awkward customer! Had to take back two tops as my partner is an unusual size but got there in the end! Each time they were as professional and friendly as the last - thank you!

Besvarelse fra Montagne Sports
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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