The product was significantly delayed as it was out of stock, but upon complaining about it I received a partial refund of the order. This was a kind gesture - it was not required under UK law but vol... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a ski jacket in the sale got a quick response from Alan to say jacket not as advertised, After a reassurance from myself to still process the order on agreement item could returned if w... Se mere
After some communication errors online, Alan the owner made sure to correct the mistake as soon as possible, he emailed me personally and sent my package on the quickest shipping to the United States.... Se mere
Went in looking for Christmas gifts but wasn't really sure what I wanted - team were extremely helpful and took the time to show me stock not actually on display. Came away with a load of great clothi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a family run, independent outdoor clothing and accessories retailer, based online and in the heart of West Berkshire. Our registered company name is Bambooty Limited. Why? Because we love bamboo products and sometimes manufacture some cool kit. We sell brands such as Kathmandu, Helly Hansen, Rossignol, Uvex, Dare 2b, Goldbergh, Picture Organic, Darn Tough, Hestra, Racer and many more. We want to ensure that you can always get your hands on equipment and clothing through a site that is functional, good value and bang up to date. We love outdoor sports as much as anyone which means that not only do we just love to test the kit ourselves but that we only stock the best. So whether you are off skiing in Whistler or hiking up Ben More, make the most of our great products and first class customer service.
Kontaktoplysninger
Storbritannien
- montagnesports.com
4,6
Fremragende
101 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
One month after ordering
One month after ordering, I still have not received my order. So if you are asking what is wrong, this is, very wrong
21. november 2023
Very knowledgeable and friendly service.
9. december 2023
Excellent and knowledgeable service!
Helpful and understanding of our specific needs in buying products for a wheelchair user. Service beyond what you'd expect in letting us take an item on 'approval'.
5. december 2023
A Positive Experience
After some communication errors online, Alan the owner made sure to correct the mistake as soon as possible, he emailed me personally and sent my package on the quickest shipping to the United States. He also sent a hand written message for me. I appreciate what was done here and I will be shopping here in the future.
21. november 2023
Good service and excellent price
14. november 2023
Bought some very nice gloves…
Bought some very nice Ziener Gloves which were marked as Ex-Demonstrators. They arrived very promptly and were in perfect condition. I got a free gift of some balm to treat the leather in my gloves too. Excellent customer service and a very happy customer.
8. november 2023
Alpaca socks - disappointing
Frayed edges. Only 40% alpaca. Should have researched better.
24. oktober 2023
Stunning coat!
I managed to find a Didriksons coat in the Montagne Sports sale and it is absolutely stunning! The price was incredible and service excellent. I would certainly recommend this retailer.
5. oktober 2023
Ordered a ski jacket and helmet
Ordered a ski jacket and helmet , both arrived quickly and were awesome. Great communication about order from start to finish .
22. oktober 2023
I did not get the item I ordered
I did not get the item I ordered. The invoice was correct but the item was a cheaper version of what I ordered. With the postage I would have to pay it would cost me same as a refund so no point returning the item
2. oktober 2023
Best Service and Advice
We always get the best service, best advice and nicest smiles when we go in to Montagne Sports.
Such great products and great value!
Highly recommend!
22. september 2023
Responsive, efficient and trustworthy
Montagne Sport was very responsive and helpful in dealing with issues on my order. The issues were dealt with swiftly and hence, gave me confidence that Montagne Sport is a company that I will make further purchases from.
17. september 2023
Great price and good communications
Great price and good communications. Delivery within the specified timeframe.
25. september 2023
Great service and really friendly staff
24. september 2023
No Reply!
The jacket we received was not what we expected, though of good quaality.
But what regret is the fact that there has ben no reply to our query about changing it.
Elaine Cameron
30. august 2023
Excellent service
Excellent service, excellent price.m
Manager is very helpful and friendly and knowledgeable, very kind.
Thank you very much Iwona Malinowska X
8. september 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.