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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

From the first visit to look at the mobility scooters to purchasing Becki at the leicester branch was brilliant, welcoming, knowledgeable and very helpful for my needs, she went above and beyond. Fro... Se mere

Bedømt til 5 ud af 5 stjerner

I was looking for a lighter weight rollator, and did quite a bit of research to ensure I purchased the correct one, I made 3 visits in total to this Branch and I found Eunice and Deb to be very helpfu... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent company. Went above and beyond to assist in buying a wheelchair online. Made it no fuss and the delivery was very quick, even with a bank holiday in between. Beckie from Leicester branch was... Se mere

Bedømt til 5 ud af 5 stjerner

Nick from Leicester branch went above and beyond with my dad, my dad needed a scooter asap he came out explain everything really basic my dad gets confused about paper work n stuff, he was patient po... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Leverandør af hjælpemidler
  2. Leverandør af udstyr til handicappede

Skrevet af virksomheden

Since 1997, Modern Mobility have followed one simple motto. Family values delivered the modern way. A customer of Modern Mobility isn't somebody who just purchases a product and leaves. A customer of Modern Mobility becomes part of the family. Our first store was opened in Leicester in 1997 and since then we haven't looked back. Modern Mobility has expanded and now has 3 shops. Blackburn - 01254 680203 Clitheroe - 01200 760006 Leicester - 0116 263 0600


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

125 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Thank you SO much !

Thank you SO much !!
We recently found our family catapulted into an emergency situation. Our lovely Dad no longer had strength in his legs to get down stairs.
When I contacted several local suppliers 2 stood out. Modern Mobility were able to respond that day, and a stairlift was manufactured and installed within 2 days at a price that was not astronomical. (A suitable re-conditioned one was offered for next day fitting but we decided to have a new one).
Everybody from Modern Mobility that we spoke to or came into Dads home were so professional and caring, there was no sales push at all, just a desire to match Dads needs and pocket.
Its a huge thing loosing your mobility suddenly and this team certainly understood and responded in a very caring way.
Thank you everybody.

22. marts 2024
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Thank you so much for your kind words! We're glad we could help during your family's emergency. Providing prompt, caring service is what we're all about. If you ever need anything else, just let us know :)

Bedømt til 5 ud af 5 stjerner

Great company to deal with

Great company to deal with. Called us to let us know we were due for service and make arrangements. Benji has just serviced my husbands electric wheelchair this morning at our door. He arrived on time, called us in advance to say he was on his way, explained what he’d done to the chair. Excellent service from a pleasant young man.

18. marts 2024
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Thank you for your kind words! We're delighted to hear about your positive experience with our service technician, Benji. Providing excellent service to our customers is always our top priority :)

Bedømt til 5 ud af 5 stjerner

Excellent Service!

Great experience from the initial call to enquire about a stairlift, to the installation today...all within 3 weeks, surveyed, quoted and installed - their customer service is just fantastic and I was kept informed at every single step without having to call myself - Lewis and Ben have been superb and a credit to the company - well done Modern Mobility, I have one happy elderly dad now zooming up and down the stairs without me having to worry any more

22. februar 2024
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Thank you for your lovely review. We are pleased to hear Lewis and Ben could help. Please don't hesitate to contact us if there is anything else we can assist with :)

Bedømt til 5 ud af 5 stjerner

I'd like say a huge thank you to nick…

I'd like say a huge thank you to nick if the Leicester branch, he's has been brilliant, very patient, a very nice guy.... couldn't have asked for a better person to help with the mobility scooters,
THANK YOU SO MUCH NICK
Dawn seare

19. februar 2024
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Many thanks for your 5 star review! We are pleased to hear Nick was able to help. Please do keep let us know if there is anything else we can do to help :)

Bedømt til 5 ud af 5 stjerner

My first online order was great!

I ordered some walking sticks online. They came on time and well packaged.
No problems at all with this company.

8. februar 2024
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Thank you for the great review :)

Bedømt til 5 ud af 5 stjerner

Friendly and efficient

My scooter was picked up from our flat and repaired Ben J handled the repair and service then delivered it back to the flat, the cost was ok and the friendly and efficient service from modern mobility is reassuring.

6. februar 2024
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

We appreciate your feedback! Glad Benji could make the process so reassuring for you :) Feel free to reach out if you ever need further assistance.

Bedømt til 5 ud af 5 stjerner

Ainsley from Fosse park

Ainsley from Fosse park, Leicester branch, came out to do some repairs on my scooter, he was friendly & professional. He went above & beyond & made sure I was completely happy with my scooter before he left.
I have had a few dealings with the staff from Leicester branch & they are all lovely.

26. januar 2024
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Thanks for the feedback on our Leicester team! Your positive words mean a lot to us :)

Bedømt til 5 ud af 5 stjerner

nick from leicester branch fantastic chap

Nick from Leicester branch went above and beyond with my dad, my dad needed a scooter asap he came out explain everything really basic my dad gets confused about paper work n stuff, he was patient polite, respectful. even when dad asked the silly questions. By the end he felt like a family friend thank you to modern mobility for giving my dad his independence back. i would recommend them every time xx

3. januar 2024
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Thrilled to hear about Nick's stellar service! 🌟 we're delighted he's got his independence back. Thanks for recommending Modern Mobility—we're here whenever you need us! :)

Bedømt til 5 ud af 5 stjerner

Andrew came to my home in Barrowford to…

Andrew came to my home in Barrowford to deliver various pieces of equipment for my upcoming operation. He was so kind and friendly, he’s a credit to your company. Thanks Grandad for your help and humour.

13. december 2023
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

We're thrilled "Grandad" made your experience enjoyable. We hope all went well for your operation, and remember, we're here with a friendly helping hand whenever you need it!

Bedømt til 5 ud af 5 stjerner

Faulty part replacement

5 stars from me for the second time, faulty part on my powerchair, ordered and replaced in under a week. Thanks again to Andrew and Benji.

11. december 2023
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Thanks for the review! We're happy our engineers could quickly replace the faulty parts. If there's anything else you need, don't hesitate to contact us :)

Bedømt til 5 ud af 5 stjerner

Wow what a service from

Wow what a service from
Start to finish, nick came and gave us a quote for a stair lift as we needed one quite quickly so my dad could be discharged from hospital, he came out Tuesday evening to quote us and it was in and up & running on Thursday, nick was so polite & professional, i would definitely recommend this company

2. november 2023
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Thank you for your lovely review. We are pleased to hear Nick could help. Please don't hesitate to contact us if there is anything else we can assist with :)

Bedømt til 5 ud af 5 stjerner

I needed help with my new wheelchair

I needed help with my new wheelchair as my previous one was damaged during a holiday. I had Kieran who was absolutely amazing from start to finish, great customer service and kept checking in via email during my busy work schedule. He helped picking few that was suitable for my needs, he even helped with the colour. I am ever so grateful for his help!

22. juli 2023
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Hi Billie, thank you kindly for your feedback. We are glad that we could assist you :)

Bedømt til 5 ud af 5 stjerner

Fantastic helpful nothing was a problem

Wonderful people to deal with very patient and helpful . Jamie was the best . I got a top deal on my scooter. I'd recommend them to anyone. Thank you all .

8. september 2023
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Thank you for your lovely feedback! We are pleased to hear Jamie helped you find the right Mobility scooter. Please don't hesitate to keep in touch :)

Bedømt til 5 ud af 5 stjerner

i purchased an electric scooter…

i purchased an electric scooter recently from modernmobility and couldnt thank all there help enough. kieran came out to me a couple of times and was very patient and helpful and found the right scooter for me. will always now recommend modern mobility to anyone needing a new electric scooter. thank you

26. juli 2023
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Thank you for your lovely feedback! We are pleased to hear Kieran helped you find the right Mobility scooter. Please don't hesitate to keep in touch :)

Bedømt til 5 ud af 5 stjerner

TGA Vita S

My name is mick, and I have just received my second scooter from modern mobility Leicester, and both times I have delt with lovely Becie. She is so kind and helpful, and always calls to give updates on arrival times. The company as a hole, are great. I have NEVER had an issue with them, not like the other company’s I have used in the past. Thanks Beckie for a pleasant arrival of my nice TGA Vita S.

31. juli 2023
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Hi Mick, thank you kindly for your feedback. We love hearing about our customers experience and we are pleased to have you apart of our Modern Mobility family :)

Bedømt til 5 ud af 5 stjerner

Purchase of Riser Recliner Chair

Visited the Fosse Park shop for a riser recliner chair for my mother in law. We saw Beckie who was most helpful explaining the different chairs etc and spent a great deal of time with my mother in law making sure that she purchased the right chair for her.

4. juli 2023
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Hi Helen, thank you for your 5* review! We are pleased to hear Beckie could help!

Bedømt til 5 ud af 5 stjerner

Fosse Park Leicester is excellent

Fosse Park Leicester is excellent. Greeted by Raine, who made my very bad week a whole lot better! My electric wheelchair broke. The shop rented out a mobility scooter which enabled me to do some shopping yesterday. She informed me the shop fix's wheelchairs too. So I rang today and booked in for the shop to fix it with a lovely person on the phone. Will update my review when my wheelchair is hopefully fixed, but so far 5*. I don't normally write reviews, but Raine went out of her way yesterday to really help. Thanks a lot.

4. juli 2023
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Thank you for your kind words about Modern Mobility and Raine, we are pleased to hear Raine could help and we hope you this week has been much nicer to you :)

Bedømt til 5 ud af 5 stjerner

Fosse Park store - friendly and informative service

Raine was friendly, polite and informative. I was renting a wheelchair just for use at Fosse Park but may have to rent one for a few weeks and will definitely head back to MMUK if I do. Raine ensured I knew how to use the wheelchair before I left and greeted me by my name when I returned it. A very pleasant experience.

30. juni 2023
Uopfordret anmeldelse
Modern Mobility UK-logo

Besvarelse fra Modern Mobility UK

Hi Natasha, thank you kindly for your feedback. We are glad Raine could assist :)

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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