The worst interface I have encountered. Trying to book a visitor permit is a nightmare. I started with my app and half way through process I got redirected to Sevenoaks DC website. Then it gets more... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Rude staff who I couldn’t understand. She told me she only had 10mins per customer and if I wanted to speak to someone else I can call back again. I am a 75 year old woman who is not good with technol... Se mere
If possible I would give 0 stars. Confusing - just wrong from beginning to end. Never known such a mess, Barnet council had managed the permits very well so far.
I quite like the app as it shows a constant countdown of my remaining time on my phone screen. Also was able to use Apple Pay without going through endless account setting up shenanigans. Unfortuna... Se mere
Fraudulent payments
I had exactly the same occurrence as other reviewers when trying to register the Mi Permit app to park at Shoreham. An unauthorized charge of £59.99 plus a number of others for £1. Fortunately we noticed the larger payment very quicky & stopped the card but other people may not be so fortunate. Mi permit needs to be aware of this happening.
The same thing happened to me as below…
The same thing happened to me as below customers. I have had two scam payments deducted of £59.99 and £29.50 while trying to make a car park payment online.
I was scammed trying to register for…
I was scammed trying to register for this app by toneuptime! They took £59.99 from my account luckily Nationwide blocked them and now I’m waiting for a new card!!!!
BEWARE OF SCAMMERS
BEWARE OF SCAMMERS. Just like fellow reviewer, I was scammed trying to register for this app in Swansea on 14th April 2024. This time two very convincing sites took my card details and one has charged £59.99 to my bank account, as well as a few smaller amounts. I am now working with my bank to protect my account and recover the money. I have reported the incident to Swansea Council who have washed their hands of it - not their problem and I'm the first to report such an incident...I think not! I've spent many hours now on this for what was a 2 hour visit to Swansea Marina.
Seems very dodgy and best avoided
I just popped in to T/pilot to see if others have had problems or if I was just being daft and not following instructions clearly. Seems I had a lucky escape because I gave up in disgust and used ordinary contactless card payment. This was fine except for it being a bit tetchy in pouring rain.
This was in Chichester but no doubt it's the same everywhere. I couldn't even register my car because it insisted that I had a non-standard reg plate. That would be the standard 2 letters, 2 digits, space and 3 letters then! I tried it with and without the space but to no avail. It seems also my son had previously had £25 mysteriously taken from his account by an apparently unrelated firm after using the app too. Hmm...I'll give it a miss in future. Compare and contrast with Ringgo which has always been reliable and straightforward for me.
Scammed using this app
Zero star rating. BEWARE OF SCAMMERS. I was scammed trying to register for this app in Swansea. A very convincing site, took my card details and tried to charge £59.99 within 24 hours and then monthly for a subscription to musclemood.com, a Czech firm. I had to return home to contact my bank who then cancelled my card and blocked the scammers. Very upsetting,will pay cash from now on.
They state "Supporting Clean Air…
They state "Supporting Clean Air Initiatives" How do they do that? Well they charge you a pollution tax for parking a stationary motor WORK THAT OUT! Money grabbing scum.
Stolen card details!
After creating an account with MiPermit and sharing my card details I then received a message from my bank to say my card was trying to be used for 3 transactions in 3 different city councils, coinciding with when I set up my account! Thankfully the bank were onto it straight away and recognised it was fraud although I now have to get a new card. Pretty scary how insecure it is when sharing card details!
Parking in Shrewsbury
Parking in Shrewsbury, paid for a full day the night before by using the App. Got back to my car after a long day to find a parking ticket. The app is supposed to record payments the day after parking expires. 5 days later still not recorded. Luckily, when I paid I did a screen shot of confirmation which I have sent to the council with relevant paperwork. Rubbish system.
Not even 1 star
Not even 1 star
MiPermit is absolutely useless, I can't access digital permits, my county council (email contact only no number) is insisting MiPermit can manage permit use over the phone. MiPermit are insisting it has to be managed digitally via App which is impossible. When I call MiPermit, the staff are so rude, unfriendly and unhelpful, they don't listen, then cut their customers off. I have not experienced such awful customer service or had dealings with such a shoddy company in years.
Faulty system
I paid for 5 hours of parking in Loughton (location 737606). The payment appeared in my banking app and apple wallet. When I got back to the car (before the 5 hours had run out), I had a parking ticket. I will never use this app again.
One star is too much
One star is too much. This app is absolutely useless. I have now downloaded and installed it several times. It appears to work at first try, showing a map and various car parks but the next day it will not open. The screen flashes then resets to my normal phone screen. This has happened every time I have tried to use it and on three devices.
MI Permit Is totally useless
MI Permit is designed to drive you crazy. I downloaded the app. When I tried to open it I was told there was no internet or phone connection, despite the fact that I was able to open other websites. When I eventually got to the pay screen I was unable to complete the payment seeing only a continuous charging circle. Trying to contact by phone I waited 20 minutes while a charming lady told me my call was important to them. Trying again at departure I had the same experience but this time I was to,d the call centre was experiencing problems and my call’ could not be answered
Frustrating App - don’t waste your time, it does not work
This App is completely unfit for purpose and incredibly frustrating to use. First I was unable to register my registration details to speed up future car park payments. Thereafter I was unable to process my payment as the app will not allow the final process because the user is unable to complete the booking. I telephoned MiPermit a helpful customer service advisor apologised and stated this was a common problem and successfully registered my vehicle details and payment remotely,she reassured me the problem was resolved. However, the very next time I tried to use the MiPermit app the same thing happened but this time, whereas I had been assured my details had been stored, they were not stored on the app and once again I proceeded through the the booking process but unable to complete the final part of the transaction. MiPermit, please resolve the repeat failures with your app, it’s a nightmare for users trying to register their car using your app, complete waste of time! I have to now either use cash or ask my husband to book my car in. Worst app I have ever used, not good enough!
Not fit for purpose
If it shows mipermit at the meter LEAVE immediately and find somewhere else then complain to your council. Why are they using this totally inadequate product.
Disgraceful parking app. Do not use!
I tried to download this app to pay for parking in Weston Super Mare earlier today. Couldn't get it to work so found enough coins to buy a ticket. Checked my banking app to find £1.70 had been taken and an email confirming my subscription to internet services. In the small print it stated that i would be charged £60 per month unless cancelled within 4 days. I will be complaining to North Somerset Council. This is disgraceful.
rubbish system
rubbish system. first of all newham council pass the burden on residents introducing MIPERMIT. we have to pay extra money for permit.
i tried edit car registration no. which does not allow.
in past i used to buy permit quarterly which they changed to yearly only and again with increased amount.
zero star and feel betrayed by council
App failed again! North Somerset
Tried to use MiPermit at clevedon today with no success. Not the first time the app has failed me in North Somerset ! Ended up parking on a street nearby so at least I saved myself the fee.
Allowed scammers on there site
From paper parking permits to digital ones, FAIL
Our council moved their parking to this company. At first I sent my details of residence and bought 10 guest parking tickets. Months later I went to buy more guest permits I cannot because they want more proof of residence, bank statements, utility bills, I have sent screen grabs and they get rejected. Who gets paper statements these days. Two friends have had £70 penalty charges because I cannot use guest tickets. Forget phoning them, email they answer after a week or so, with no practical help. A real shell of a company and what happens when Councils close parking shops and paper vouchers and pay these chancers to do the dirty work for them, abysmal.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








