I have been using Minicabs.co.uk quite a bit for business travel. Very good standard of service with competitive pricing and friendly drivers who do their best to keep their customers happy especiall... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have used Minicabs services for couple of years and highly recommended them. Their booking system by phone or via the App is excellent as if travelling abroad, can book without issues. All thei... Se mere
As ussual great service!! Been use them service for many years and they never let me down, driver today was very polite and helpfull, he help us tu out all the luggage in the trolley at the airport he... Se mere
First of all I didn’t receive any tracking for this ride ! The driver was always on his phone while driving, wasn’t paying attention to the road and he was not keeping his lane and at some point HG... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Minicabs we know that we offer the very best London minicab service – a claim that’s backed up by a huge number of our passengers, who consistently use us due to our promptness, politeness and great value for money. We’ve been operating for a number of years now, and in this time we’ve honed our skills and business to create a great taxi company. What’s more, we’ve built up our number of taxis to ensure that we can cater to everyone’s needs, throughout the area we cover. We intend on improving in the future as well, by adding new facets to the Minicabs such as the fantastic app we have just introduced for Apple and Android users. Our success is down to a few things that we regard to be extremely important, with the first of these being the fact that we always strive to offer the best value for money to all our passengers. This doesn’t just mean that we make sure our fares are kept as low as possible, but it also means that we go above and beyond what is expected. Of course, like any good taxi company, we always provide clean cars and friendly drivers, but unlike others we add a personal touch minicabs such as carrying your bags for you, making sure your children get to school, and generally helping in any way we can. So, why not contact us today to find out how we can help you? You can call us on 0208 204 4444 or email us via bookings@minicabs.co.uk or alternatively you can use our app to book a minicab in seconds!
Kontaktoplysninger
539 - 541 Kingsbury Road, NW9 9EG, LONDON, Storbritannien
- +44 208 204 4444
- bookings@minicabs.co.uk
- minicabs.co.uk
4,3
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 55 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer Satisfaction.
The driver today, Mohamed, was excellent. Very pleasant, professional and helpful. Thank you.
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Minicabs.co.uk
Thank you for your review. We are pleased you had a good experience with our minicab services. We look forward to being of service again soon!
Service
Booked with them. Card wad charged...driver never been asigned ... stuck in the airport for 4 hours and no one wss there to pick up the phone.
Later charged me 50% as not showing up.
Never book with them ever again
4. januar 2026
Uopfordret anmeldelse
Besvarelse fra Minicabs.co.uk
Thank you for your feedback. A member of our customer care team has been in touch today to get some further information so that we can investigate this further. Please reply as soon as possible so that this can be looked into and sorted at the earliest opportunity. Many thanks.
This was my first time using Minicabs
This was my first time using Minicabs, and I was thoroughly impressed with the service from start to finish. The driver arrived promptly at the pickup point, waiting patiently as instructed, and provided clear directions throughout the journey. He was exceptionally professional, friendly, and went above and beyond by helping with my bags, making the entire trip stress-free. I’ll definitely use Minicabs again and highly recommend them to anyone needing reliable transport in the Harrow area
3. januar 2026
Uopfordret anmeldelse
Besvarelse fra Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed your first airport transfer service with us from Heathrow Airport to Harrow. We are glad you found our services to be professional and reliable. We are happy to know you would recommend our services to others, and we look forward to being of service again soon! Also, don't forget to have a look at our app for faster and more convenient travel!
Super helpful
Hello, I had booked an airport pick-up but a few minutes before landing we were informed that the flight would be diverted. Minicabs were very helpful as they helped me quickly rebook the ride with a new driver from a completely different airport. Unfortunately we were charged a cancellation fee of 60% as the first driver had already arrived at the original airport but Minicabs have help by writing us an email in support of our airline claim. Will use their service again - fast communication but via email and whatsapp! Thank you!🙌🏼
3. januar 2026
Uopfordret anmeldelse
Besvarelse fra Minicabs.co.uk
Thank you for your kind review. We are pleased you had a great expereince whilst using our services despite the changes in your travel arrangements. Customer satisfaction is our top priority, and we strive to provide the best service to all our customers. We look forward to being of service again soon!
Have used this company regularly for…
Have used this company regularly for the last few years and does not disappoint. Reliable and good value.
1. januar 2026
Uopfordret anmeldelse
Besvarelse fra Minicabs.co.uk
Thank you for being a regular customer. We are pleased you enjoyed our minicab services and found them to be reliable and fairly priced. We look forward to being of service again soon!
Besvarelse fra Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service from Heathrow Airport to Swanscombe. We are glad you found our services to be reliable and punctual, and we look forward to being of service again soon!
Besvarelse fra Minicabs.co.uk
Gracias por su reseña. Nos alegra que haya tenido una buena experiencia con nuestros servicios y esperamos poder volver a servirle pronto.
Thank you for your review. We are pleased you had a good expereince whilst using our services, and we look forward to being of service again soon!
My first time with this company
This was the first time I had used the company but it will not be the last. Excellent service. And a very competitive price.
Even though I had received very clear emails confirming my booking (I had booked a week before to be taken to Luton Airport to catch a flight) I was nervous about being let down, so I wrote to the company the day before, to ask for reassurance that all was in order.
I was very happy (and reassured!) to receive a speedy and personal response that confirmed, yet again, that the booking was indeed in order.
I liked that in the morning I also received a message that the driver was on his way.
He arrived in very good time and waited patiently for me, and of course we got to the airport exactly when I wanted to, with plenty of time to catch my flight.
I should also note that the driver, Irfan, was friendly and helpful.
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Minicabs.co.uk
Thank you for your review, Pamela. We are pleased you had a great first expereince using our airport transfer service. Customer satisfaction is very important to us, and we are very happy that you received all the information you were looking for. We are glad to know you appreciated our messaging services with updates on the drivers' whereabouts. You can also download our iOS or Android app to get live tracking of the driver. We look forward to being of service again soon!
Beware
⸻
We booked a minicab to take us to the hospital. The journey should have taken around 50 minutes, but it ended up taking 1 hour and 45 minutes. Because of this delay, we missed a critical cardiac appointment and now have to wait another year.
The experience was extremely stressful, and the level of service was unacceptable. I cannot recommend this company based on what happened.
25. november 2025
Uopfordret anmeldelse
Always on time and very courteous and…
Always on time and very courteous and professional staff, have been using them for last 12 years with no issues
2. december 2025
Uopfordret anmeldelse
Besvarelse fra Minicabs.co.uk
Thank you for being a regular customer! We are pleased you had many great experiences with our minicab services, and we look forward to being of service again soon!
Pre-booked
I had booked a cab for 1:15pm to take myself and my students to Eltham Palace and again at 3 pm to take us back to college. On both occasions, the transport was over 40 minutes late, which was totally unacceptable.
Idid email them on several occasions for compensation but I have still not heard anything and it is now Jan 2026!
I will not be using this service again
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Minicabs.co.uk
Hi Tracy, thank you for your feedback. We were awaiting your response on Trustpilot as we had requested further information, including your email address, so that we could get in contact with you and find your booking reference. Now that we have this information, we are looking into this for you, and please await an email from us in the next 1-2 days. Many thanks.
I was very happy with the service
I was very happy with the service, I received the message from driver and kept communicating with me all the time. He was there to provide me from arrival at Terminal 2 Thanks
26. november 2025
Uopfordret anmeldelse
Besvarelse fra Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service from Heathrow Airport to Harrow. We are glad you found our service to be reliable and helpful. We look forward to being of service again soon!
Goooooooooooooooooooooddddddd
1. januar 2025
Besvarelse fra Minicabs.co.uk
Thank you for your review. We are pleased you had a good experience with our minicab service from Hendon to Barnet. We look forward to being of service again soon!
Absolutely diabolical
Absolutely diabolical. Multiple times they take the booking, several hours in advance, but no driver comes. This has happened to me so many times, i dont actually know what the point of minicab.com is because they dont supply any cabs. I will NEVER call their number again. I dont like them, i dont trust the. Unreliable. Usesless.
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Minicabs.co.uk
Thank you for your feedback. Please email us at admin@minicabs.co.uk with your booking reference number and further details so that our customer care team can look into this for you. Many thanks.
I had a great experience
I had a great experience! The driver was reliable, punctual, professional, and friendly! He helped me with my luggage, and the trip was pleasant and quick. I always felt safe! I will always book with you again!
10. november 2025
Uopfordret anmeldelse
Besvarelse fra Minicabs.co.uk
Thank you for your experience. We are pleased you had a great experience with our airport transfer service from SW7 to Heathrow Airport. We are glad you had a safe and reliable journey, and we look forward to being of service again soon!
Unreliable and Terrible Customer Service
My 6am taxi booked to the train station for the airport didn’t arrive. Controller kept robbing me off telling me it would be a few minutes. I explained I had a train ticket booked and if it wasn’t going to arrive, I’d order an uber. Having been told it was a still just minutes away, it was over 25 minutes late and turned out to be an uber they had booked last minute! Controller was shockingly rude and unapologetic and I’ve since had no response to my complaint via email. Will never use, or recommend again.
6. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Minicabs.co.uk
Dear Emma, thank you for your feedback. We have been in touch with you to let you know that your complaint via email was unfortunately missed, and your follow-up email was seen and directed to the necessary team to deal with. A member of our team reached out to you yesterday in regards to your complaint and has offered you a partial refund for the delay in your journey. We hope you give us the chance to provide you with a better service in your next booking.
The cab was on time
The cab was on time, very clean and smelt lovely
The driver Muhammad was so courteous and helpful with waiting for me (I was running late) and loading and unloading the luggage
Will definitely use them again
12. november 2025
Uopfordret anmeldelse
Besvarelse fra Minicabs.co.uk
Thank you for the 5-star review. We are pleased you had a great expereince using our airport transfer service from NW9 to Heathrow Airport. We are glad you would use our services again, and we look forward to being of service again soon!
Besvarelse fra Minicabs.co.uk
Thank you for your review. We are pleased you found our airport transfer service efficient. We look forward to being of service again soon!
Besvarelse fra Minicabs.co.uk
Thank you for your review. We are pleased you had a great expereince with our minicab service and we look forward to being of service again soon!
Besvarelse fra Minicabs.co.uk
Thank you for your review. We are pleased you had a great expereince with our airport transfer service. We look forward to being of service again soon!
Dette er Trustpilot
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