Collected from Crumlin branch within a few days of ordering. Received telephone call to say the items were ready to collect first thing. Polite staff.
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Se, hvad kunderne siger
I placed order in afternoon for collection, order was ready first thing following morning. Excellent communication. Got to branch to collect, my order was brought to me for loading .in and out in les... Se mere
Virksomheden har svaret
Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... Se mere
Virksomheden har svaret
I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Tømmerhandel
- Leverandør af byggematerialer
- Leverandør af optændingsbrænde
- Butik med udstyr til haveanlæg
- Leverandør af krydsfiner
- Brændeleverandør
Om Mill Timber Direct
Skrevet af virksomheden
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
- Fencing timber: featheredge boards, fence panels, fencing accessories etc.
- Wooden garden gates, handmade in Cornwall
- Garden sleepers including reclaimed sleepers and oak sleepers
- Timber decking and decking accessories
- Handcrafted, heavy duty garden furniture
- Sawn timber in a range of sizes for construction, landscaping & DIY projects
- Claddings
- Mouldings, skirtings, architraves
- Graded timber carcassing
- Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
- Hardwoods
- Building accessories: hardware, fixings, hand tools & essentials
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Kontaktoplysninger
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Storbritannien
- 01633 745 125
- support@milltimberdirect.co.uk
- milltimberdirect.co.uk
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Brilliant service and quality goods
Dealt with Mill Timber Direct for a number of orders and deliveries. Absolute first class service on every level, and quality products, together with great prices. Would highly recommend them, you won’t go far wrong. Thank you Mill Timber

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Great company
Great company. So helpful when buying materials. Friendly staff and great service. Will definitely use again.

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Gate delivery
Easy to order very good quality gate and quick and prompt delivery pleased with the drive very helpful and polite

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Everything you need to transform your…
Everything you need to transform your garden and house. Great products at a great price. Friendly staff always willing to help. Highly recommend shopping here

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Excellent production and speedy…
Excellent production and speedy delivery, driver was kind enough to deliver the timber exactly where I wanted it

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Great quality, poor communication!
The products were great quality and the prices were great! I've given only 4* though as they didn't contact me about delivery, as promised, it just turned up! As soon as I placed the Internet order, I rang to ask about a delivery date. They assured me they would contact me to arrange a suitable time. I was going to add some things to the order. But 9am on a Monday morning, there was a knock on the door! I'd not had time to prep an area for it, so I ended up double handling it all!

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Disappointed with the quality of timber.
I ordered 100 pieces of 25mm x 50mm which were picked up in 10 pre-banded bundles of 10. As they were pre banded, my builder couldn’t inspect them, but I did as soon as they were delivered. Of the 100, 10 pieces were broken or spilt; another 7 were warped and there was a high number of timber that were from the centre of the bundles that were black from surface rot/fungus which took a lot of work to remove before treating. I would say that at least 25% of the order was not fit for purpose; safe to say, I was disappointed with the quality of the order

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Quality of timber was great
Quality of timber was great. Only thing stopping full five stars was you didnt notify me when it was being delivered.

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I choose mill timber as they are across…
I choose mill timber as they are across the road from my house. Seemed easy enough for them to deliver quickly.
I payed for delivery (£10) which I was willing to pay as I couldn't have carried my items from the Croespenmaen site to my house or fitted them in my car.
However it took almost a week for me to receive my items. I find this baffling as I literally live less than 2 mins away from the site.
Upon delivery I was greeted by a nice man who carried them into the back garden for me and placed them in my lawn where I needed them. He was polite and respected my property.

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Great service
Once again, the help from Cardiff has been great. They were happy to arrange a collection for a return although in the end I kept and used the goods.

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Good customer service and prompt…
Good customer service and prompt delivery. Wood is really good quality.

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Non delivery
Ordered timber L trim to cover corners on shed.... Website says in stock, expected delivery 7 to 10 days.....called about my order on 2 occasions, told of new delivery dates, both of which have now passed, only to be told today, the only depot with these in stock is in Cornwall !!! Cancelled order, bought with much smaller company and being delivered tomorrow !

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Great overall experience
The website was easy to navigate. The process were competitive. The delivery was smooth and very customer focused and the wood delivered seems to be of high quality. I fully intend to use this company again for my wood needs in the future.

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