OSB for UFH with aluminium layer-Great product at reasonable price, haven’t installed it yet but it looks promising. Over all great service (I was assisted when placed order for wrong product, refunde... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased 22mm foiled backed load bearing boards to do my underfloor heating exactly as described Happy to buy again Competitive price as they do a price promise Still yet to finish off this... Se mere
Virksomheden har svaret
Cannot fault at all, couldn’t be happier. Arrived 2 days earlier than estimated, great email communication and call from driver on the day to give a couple of hours notice. Delivered to the drive and... Se mere
Virksomheden har svaret
Product was fine and arrived promptly, however £35 for postage for a single actuator in a small box is exorbitant. How this is justified I don’t know although I’m sure you’ll attemt it. Would look els... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af varmeudstyr
- Leverandør af byggematerialer
- Kedel- og opvarmningstjeneste
- Marked for byggematerialer
- Butik med VVS-udstyr
Skrevet af virksomheden
Welcome to The UFH Group, your ultimate source for premium underfloor heating systems. As a leading provider, we specialise in both electric and water underfloor heating, offering everything from the individual components to complete solution kits that include all necessary products and accessories for effortless installation. Our range also extends to bespoke insulation boards, tailored to support any pipe size for enhanced efficiency and ease of installation. We pride ourselves on stocking market-leading brands such as Heatmiser, Mapei, Reliance Water Controls, Tio, Uponor, Whisper Controls, and innovative solutions from Tekwarm and Tekcem, ensuring quality, durability, and energy efficiency. At The UFH Group, we're dedicated to elevating your heating experience with our exceptional support, aftercare, and deep industry knowledge. Whether you're looking for a full system, individual components, or smart thermostats, our expert team is here to provide personalised guidance and support. Our commitment to excellence is reflected in every interaction and backed by the positive feedback from our satisfied customers. Discover the difference with The UFH Group and transform your space with our efficient, reliable underfloor heating solutions. For more information, visit our website at www.theufhgroup.co.uk, call us at 03300565830, or email our team at sales@theufhgroup.co.uk. The UFH Group is a proud member of the BMD Group, renowned for exceptional customer service as reflected in our high TrustPilot ratings across all our specialist sites including InsulationUK, Builders Merchant Direct, Screeds Direct, and Renders Direct.
Kontaktoplysninger
Unit 2 Power Park, Commercial Road, S63 9BL, Rotherham, Storbritannien
- 03300 565 830
- sales@theufhgroup.co.uk
- theufhgroup.co.uk
4,7
Fremragende
138 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good service
1. juni 2026
I have used this company for purchasing…
I have used this company for purchasing material relating for underfloor, no issues selecting and receiving deliveries within a reasonable amount of time.
1. maj 2026
No issues at all
No issues at all, prompt delivery, everything was as expected. Thanks!
1. december 2025
Very good service
22. maj 2026
Great service with next day delivery…
Great service with next day delivery what's not to like.
18. maj 2026
Ben was really helpful and…
Ben was really helpful and knowledgeable about my options about fixing a system that wasn’t working correctly!!
Thank you!
15. maj 2026
Besvarelse fra The UFH Group
HI Kirsti - thank you for the review, will pass this onto Ben who will be please he was able to help 😊
Jenny
The UFH Group
I purchased 22mm foiled backed load…
I purchased 22mm foiled backed load bearing boards to do my underfloor heating exactly as described
Happy to buy again
Competitive price as they do a price promise
Still yet to finish off this project that I’m self doing in my spare time
Hoping the foiled back boards make a good conductive and spread the heat evenly
10. oktober 2025
Besvarelse fra The UFH Group
Thank you for the 5 stars and great review! we would love to see any progress pics of your project
Jenny
The UFH Group
OSB for UFH with aluminium layer-Great…
OSB for UFH with aluminium layer-Great product at reasonable price, haven’t installed it yet but it looks promising. Over all great service (I was assisted when placed order for wrong product, refunded without any issues) and quick and efficient delivery! Top stars so far!
6. maj 2026
Besvarelse fra The UFH Group
Thank you Tomasz for the review, we hope your underfloor heating project goes well, we would love to see progress pics!
Jenny
The UFH Group
Identified the old manifold
Identified the old manifold, and quick at responding to queries.
Delivery was on time..
8. april 2026
Besvarelse fra The UFH Group
Thank you Paul for the feedback, we are glad we were able to help.
Jenny
The UFH Group
Great Service
16. marts 2026
Besvarelse fra The UFH Group
Thank you Richard for the feedback!
Jenny
The UFH Group
Great advice and super quick delivey
Great advice and super quick delivey, easy order and quality products.
17. marts 2026
Besvarelse fra The UFH Group
Thank you Brian for taking the time to leave us a review, it is appreciated when customers give feedback
Jenny
The UFH Group
Product was fine and arrived promptly
Product was fine and arrived promptly, however £35 for postage for a single actuator in a small box is exorbitant. How this is justified I don’t know although I’m sure you’ll attemt it. Would look elsewhere next time as the product cost £15!!!!!
6. marts 2026
Besvarelse fra The UFH Group
Hi Mr Clifton, thank you for your feedback - that product does have several carriage options including a £9.99 express parcel which is the default when you get to shipping, you have to choose the £35 carriage charge (offers same delivery time). I appreciate there are several options available and it may be confusing and we will look to review this.
Jenny
The UFH Group
Cannot fault at all
Cannot fault at all, couldn’t be happier. Arrived 2 days earlier than estimated, great email communication and call from driver on the day to give a couple of hours notice. Delivered to the drive and helped hand deliver to the garage. Excellent price compared to others and £25 delivery! Brilliant company and service 👍
9. marts 2026
Besvarelse fra The UFH Group
Thank you Gareth for your review, it is really appreciated. We pride ourselves on offering the best service we can. We hope your project went well
Jenny
Insulation UK
Well packaged
Well packaged, quick response to information requested, delivered exactly on time, good to deal with
27. februar 2026
Besvarelse fra The UFH Group
Thank you Kevin for taking the time to leave us a review, we are pleased our service met your expectations 😊
Jenny
The UFH Group
Everything as expected
Customer service was precise and helpful as was delivery. As expected. Nothing to fault.
5. februar 2026
Besvarelse fra The UFH Group
Thank you Adam for the feedback, it is really appreciated.
Jenny
The UFH Group
Incorrect item supplied originally
Incorrect item supplied originally. refund and correct item with no quibbles - good service.
7. januar 2026
Besvarelse fra The UFH Group
Thank you Simon for the feedback, unfortunately mistakes happen and I am pleased we manged to sort it out for you.
Jenny
The UFH Group
Helpful answer to a technical question…
Helpful answer to a technical question supported by documentation. Prompt delivery and great communication.
7. januar 2026
Besvarelse fra The UFH Group
Thank you Chris for taking the time to leave us feedback, it is really appreciated.
Jenny
The UFH Group
First Class
Not only a competitive price for the items I purchased the guys there are very polite and friendly. I found them very responsive when I was asking question about suitability etc, providing me with the right advise for me to get the outcome I needed. Call out to Ben who dealt extremely well with my 100's of questions, obviously a subject matter expert.
5. januar 2026
Besvarelse fra The UFH Group
Thank you Kevin for taking the time to leave us such a great review, I have passed on your comments to Ben who will be over the moon with such great feedback (and yes he is definitely a subject matter expert 😊)
Jenny
The UFH Group
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.