MHS Homes Anmeldelser 20

Don’t fulfill repairs and disrespectful staff, as well as not equipped to work with vulnerable people

Terrible land lord s. 1 year broken boiler. Noisy tenants. They don't care.

Just Had too Send This
Mant Thanks Review in
⭐⭐⭐⭐⭐
Sars too This Repair Worker Hes Names
Kane
He Came to Fix Some aThing to Do Wirh The Light Biard
There Was No Lihht innThe Kitchen
Living Room
& Hall Way
He Fixed The Problem
11+ plus Rating to Kane
The Young MHS
Repair Man Who Came Here
Full ReSpect too
Kane He Did a
AWESOME JOB
please pass My Thanks In too Him
He Should Be Very
Proud Of Him Selfe
Thank you VeryMuch Kane
For Fixeing The
Light Problem
⭐⭐⭐⭐⭐ Star
11 + plus.

This people are absolute liers. Worst landlords i ever delt with. Mhs don't care about nothing. And the people that work there are totally useless. Just waste of money.

I have been a tenant with MHS Homes Medway for about ten years.
When i have requested repairs they have been sorted in good time and to a good standard.
Every call has been answered in good time, addressed and had queries all resolved quickly.
My house is in a good state of repair and have had a new kitchen bathroom and d/s toilet all done in the last couple of years.
I have found MHS to be an understanding caring landlord the whole time.
Being involved in customer experience panels and focus groups gives tenants a
Voice which is also very good.
I can’t fault them :)

it worst mhs homes company if you have any problems with neighbour mhs don't care they are lots of people working in office don't really work they just chatting having laugh not getting on they jobs these people should be sacked I have been mhs alots of time for problems there are not interested at all worst landlords mhs ever

Worst type of landlord, out of hour's repair what a joke have been left 24hrs so far with out a working toilet that's not like Niagara Falls. Have had to switch water off to the bathroom

bye keeping to agreed time's and not keep changing to when ever thay wont

MHS Lettings in Leeds have let a property to my daughter and her friends which is not habitable. They were looking forward to moving in last weekend and when they turned up the place was so disgusting, with woodworm, snails, rising damp, mold, dust, cobwebs, dirt, plaster and paint pealing from the walls and ceilings. The smell of damp is stifling. No dustbin outside. Old dirty smoke alarms. I didn't see a carbon monoxide alarm. Gas cooker I was told one of the ovens don't work, one of the fridge freezers don't work. There's freezer dumped outside in the garden. An old toilet just left in the hallway by the front door. Half of the electrics do not work. The state of the property is not what they viewed earlier in the year. I can only think that the problems were covered up when they went to view with all the fancy rugs and pictures on the walls. How can a letting agent rent property out to students in this state. It's so upsetting. They couldn't even be bothered to have it deep cleaned. My daughter and her friends are scared to move in because it's so bad. The landlord has promised to take care of things by end of July. I am going to give him the benefit of the doubt before I call the council's environmental health dept. if repairs are not done. As for MHS Lettings, shame on you.

Member of MHS public workers was working with a leaf blower and blew dirt and dust in my eyes and just carried on like nothing happened

The worst place I've ever lived in my 38 years. I ended up in hospital with a permanent medical condition because they wouldn't fix a simple door that was waking me up several times a night. The only response I get is sorry it's frustrating for you but we can't do anything about a door lol when we all know they could fix a door, it's not a difficult task but for MHS fixing a simple door is a monuments task that is totally out of their hands. I ended up in A&E and then referred to ambulatory emergency care because my body is now over producing adrenaline because of only getting 2 hours sleep a night because I live above the door. Not much to ask really when in consideration I now have a permanent medical condition caused by them not fixing a door lol but please be aware MHS homes will not help anymore with medical conditions and they seem to think it's funny. Please don't ever go for anything to do with MHS homes because they will let you down without any care for your personal well-being

Would just like to say I’m a private tenant that lives on Chatham Grove and it is such a pleasure to come home from work on a Friday and see how immaculate the Place is after John the caretaker has been around. It’s just a shame. No one looks after it because come Saturday it looks like a dump again.
John obviously takes pride in his work and should be commended as it’s not a very nice job to start The day with
Many thanks, John

Called MHS Saturday evening re water problem. Steve the (legend)
sorted out. Polite and professional.

Firstly, I have given 1* because they don’t have a minus star rating.
Secondly the property they rented me at nearly £200.00 per month was and still is infested with bed bugs and overrun by mice! Don’t bother with these landlords.

MHS homes workers carried out work 1 man cant remember his name come june to do my cooker port very polite and come on his day off to finish thr job outstanding person.

on the 16th of july 2024 a worker named Alfie did work on my storage heater changed it to a new one, he was very polite and cleaned up his mess as he wrnt along very good on saftey as no hazzardd and cleared all parts with him and explained how to work the heater thank you to the repair team you are all outstandibg workers

Agree with a previous review. Offered OAP Bungalow back in December 2023 - told to be prepared to move quickly. Its now May 2024 and no nearer a moving date.
Trish

This company are just lazy and never pull there finger out.
How long does it actually take to get work done?
Offer a house and four months later your still waiting what's that about?
Don't offer people properties then do the maintenance after and keep them waiting.
Terrible company!!

Reported no hot water or heating on 28th december, trying to contact them near impossible, your put on hold for ages then get cut off, same with liberty gas, without water and heating until new boiler fitted on 22nd january, we now have a leak so have had to turn water off so again without either, as a pensioner lives at the address and not even being able to flush the toilet is disgusting, rang the emergency number only to be told if a plumber came out today (26th jan) all he would do is turn water off to make safe and would not be able to fix it because the dont have any tools at the weekend, it beggers belief and totally disgusting service

Ive lived in hms properly for 2 years near wainscot b2000 kent worse housing ever what you're about to read is all from same family. I've been racial abused told to go back to Scotland learn English. Followed. Food throwing out window over me while sitting in front garden. Been videoed in my bedroom. Farm silage all over communal area same family all alcoholics drink and drive every day all caught above on cctv shown to mhs but nothing is ever done. The tenant sleeps in living room while her husband and 19 year old trouble maker grandson sleeps in same bedroom as grandad. Weirdos. So if you become a tenant you get zero support try a different housing association

Only apply for a MHS home if you are at your lowest point in your life, so desperate that you don’t mind living in an unsafe squalor.

As soon as you move in to one of their properties you are on your own, they wipe their hands of you and their property. You won’t hear a peep out of them unless they want or need something from you.
Do not think for one minute they’re there to help you…because they are certainly not!!!

For partly being a social housing association that are supposed to be there to help people that obviously need some kind of help, they’re a million miles from being that.
POOR management through out MHS is clearly filtering down throughout the organisation. Terrible communication within their staff is a struggle and a losing battle for tenants to deal with.

Not only are they breaking health & safety laws, they also are fully aware of that fact.
Tenants are having to take matters in their own hands by writing to Parliament, and also going to the press to report misconducts most tenants have to face on a daily basis.

People with health conditions are living in mouldy infestations. Fire regulations are be broken throughout their properties with a major of their property not even having fire doors.
Considering everything that is being reported throughout the past few years of people losing their lives to poor conditions, unsafe surroundings…You think they would be on the case immediately…but NO!

Not one person at MHS will do what needs to be done for you, and they will constantly feed you with things they think you want to hear but obviously not do any of them.

So please be aware of what is front of you when living in a MHS property.