We have received excellent customer service from Victoria Mansfield & Kelvin Onabanjo. Thank you both for your prompt responses and how you resolved our query. It seems rare nowadays that something... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered 2 bedding sets from MFI but unfortunately I was informed that one had gone out of stock. Jade Sutton and Chris Holding were incredibly helpful doing all that they could to help amend this... Se mere
Virksomheden har svaret
The sideboard we purchased arrive very quickly. On building we noticed a piece missing so joined the live chat and spoke to Chris Holding and he couldn’t be more helpful. Within 5 mins, we got this so... Se mere
Virksomheden har svaret
Unfortunately had to send my item back as was damaged . I spoke to a lovely Customer Service Adviser Chris Holdings who showed an excellent Customer Service approach and refunded me for my item . T... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
You’re invited to join us! Create the perfect home with MFI.
Kontaktoplysninger
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, Storbritannien
- info@mfi.co.uk
- mfi.co.uk
4,7
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great quality and super quick delivery 👌
18. september 2026
Besvarelse fra MFI
Thank you so much for the fantastic 5-star review!
We are absolutely thrilled to hear that you were impressed with the great quality of your items and that your order arrived so quickly. Delivering top-notch products with speedy service is always our goal.
Kelvin @ MFI
Thank you for offering Klarna 24 very…
Thank you for offering Klarna 24 very helpful.
14. oktober 2026
Besvarelse fra MFI
We are glad you enjoyed your experience and found our flexible payment option so useful.
Kelvin @ MFI
GOOD PLEASENT EXPERIANCE WITH THIS…
GOOD PLEASENT EXPERIANCE WITH THIS COMPANY, I HAD TO RETURN ITEM ONLY BECASUE ITEM DIDNT SUIT MY DECOR, RETURN WAS MADE VERY EASILY, JADE SUTTUN KEPT ME INFORMED VIA EMAIL AND WAS VERY POLIT AND INFORMED ME WHEN I WAS GOING TO RECEIVE MY REFUND WHICH WAS WAS ON THE SAME DAY, VERY HAPPY CUATOMER WILL DEFIENTLY ORDER FROM THEM AGAIN
15. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Thank you for taking the time to share your feedback with us!
We are delighted to hear that you had such a pleasant experience and that returning your order was quick and hassle-free. It is wonderful to know you were kept fully updated throughout the process and received your reimbursement so promptly.
We truly appreciate your kind words and look forward to welcoming you back for another purchase in the future!
Kelvin @ MFI
Highly recommend!
4. oktober 2026
Besvarelse fra MFI
Thank you for taking the time to share your feedback with us!
I hope you like your item.
Kelvin @ MFI
Very helpful chat with a customer…
Very helpful chat with a customer services rep, called Victoria Mansfield who sorted out or enquiries on an order.
15. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Thank you so much for your feedback!
We are delighted to hear that you had a positive experience with Victoria and that your order enquiries were resolved quickly during your chat. We really appreciate you taking the time to share your thoughts with us, and we look forward to assisting you again in the future!
Kelvin @ MFI
Due to missing out delivery our parcel…
Due to missing out delivery our parcel was returned to MFI , we received an email from Chris Holding at customer service who rearranged our delivery with no fuss. Very happy with the products service and Chris who's email was friendly and helpful all relevant information.
14. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Chris was most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Your towels and face flannels are such…
Your towels and face flannels are such excellent quality and such brilliant prices. They also was beautifully.
12. oktober 2026
Besvarelse fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, and you love the quality of your towels!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
really big help and jade Sutton was…
really big help and jade Sutton was excellent help
thanks again mark
14. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Jade was most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
A pleasant and productive experience
A pleasant and productive experience. Issue sorted in an efficient manner. Thank you.
14. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good morning,
Thank you for your incredible 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, and our team were most helpful in resolving your query!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Besvarelse fra MFI
Good morning,
Thank you for your amazing 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, and you love your items!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Absolutely disgusted with the service
Absolutely disgusted with the service. Back in May'26 I purchased the Danbury 4 seater outdoor dining set (and also a lounge set).
When my order was delivered I was happy with everything except for the table top which was faulty. It was replaced in June after sending several emails (cannot be contacted by phone). When we put the furniture away in our garage for the winter. We turn the table over to oil the legs so to protect over the winter but when we turned the table back over the leg simply snapped off. Absolutely no extra force was made apart from gently turning the table back. I have ask for a refund of the table as I'm within my statutory rights for 6 months but have been refused and was told I had but significant force on to the table which was absolutely not the case. The table top is extremely heavy and the legs and fixings where simply too weak to aid such an heavy top. I believe this is a manufacturing issue but MFI have refused to address.
19. september 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good morning,
Thank you for your wonderful 5-star Trustpilot review!
I am really happy to see you have had a wonderful experience with searching for what you need!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Quick service
Delivery arrived day early
Visions were comfortable and the colours bright
11. oktober 2026
Besvarelse fra MFI
Good morning,
Thank you for your amazing 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, and you love your items!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Chris Holding was very helpful and…
Chris Holding was very helpful and responsive.
14. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Chris was most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Chris Holding from Customer Resolution…
Chris Holding from Customer Resolution provided excellent customer service. He was friendly, helpful and proactive in resolving my query, arranging for the available items to be dispatched promptly and helping me swap the out-of-stock item. He made the whole process quick and straightforward. Really appreciate his help!
13. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Chris was most helpful in resolving your query. He really does go above and beyond for all our customers, and I am glad he has exceeded your expectations!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Quick and easy to order and pay.
13. oktober 2026
Besvarelse fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really happy to see you have had a wonderful experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Besvarelse fra MFI
Good morning,
Thank you for your brilliant 5-star Trustpilot review!
I am really happy to see you have had a great experience with us and found the ordering process really simple!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Customer service team member both…
Customer service team member both knowledgeable and very helpful
13. oktober 2026
Besvarelse fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really happy to see you have had a great experience with us and our customer service team were most helpful in resolving your query!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Excellent quality and quick delivery
22. september 2026
Besvarelse fra MFI
Good morning,
Thank you for your amazing 5-star Trustpilot review!
I am really happy to see you have had a great experience with us! I hope you love your items!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Having all of the items in one place
Having all of the items in one place, the correct colour and placing a larger order was really easy, especially when working for a client on their home. Buying process was very straight forward. Thanks team!
13. oktober 2026
Besvarelse fra MFI
Good morning,
Thank you for your wonderful 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, and you found our ordering process straight forward! I hope your client loves their items, and thank you for choosing MFI. 😊️
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.