We have received excellent customer service from Victoria Mansfield & Kelvin Onabanjo. Thank you both for your prompt responses and how you resolved our query. It seems rare nowadays that something... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered 2 bedding sets from MFI but unfortunately I was informed that one had gone out of stock. Jade Sutton and Chris Holding were incredibly helpful doing all that they could to help amend this... Se mere
Virksomheden har svaret
The sideboard we purchased arrive very quickly. On building we noticed a piece missing so joined the live chat and spoke to Chris Holding and he couldn’t be more helpful. Within 5 mins, we got this so... Se mere
Virksomheden har svaret
Unfortunately had to send my item back as was damaged . I spoke to a lovely Customer Service Adviser Chris Holdings who showed an excellent Customer Service approach and refunded me for my item . T... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
You’re invited to join us! Create the perfect home with MFI.
Kontaktoplysninger
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, Storbritannien
- info@mfi.co.uk
- mfi.co.uk
4,7
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Jade was most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
The quality of the items ordered and…
The quality of the items ordered and the efficiency of delivery.
2. oktober 2026
Besvarelse fra MFI
Good morning,
Thank you for your wonderful 5-star Trustpilot review!
I am really happy to see you have had a great experience with us and you love your items!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Absolutely outstanding service from…
Absolutely outstanding service from Chris Holding. Has a missing part and Chris sorted it all out straight away. Service was outstanding and my issue was sorted out straight away.
16. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good morning,
Thank you for your incredible 5-star Trustpilot review!
I am really glad to see you have had a good experience with us and that Chris was most helpful in resolving your query.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Good quality cushions but..
Good quality cushions, but colour always difficult online and the returns procedure was one of the most complicated things I've ever tackled.
Will not use again.
13. oktober 2026
Besvarelse fra MFI
Good Morning,
Thank you for your recent Trustpilot review.
We really do appreciate your honest feedback, so thank you for taking the time to do this for us.
I will pass your comments on to the relevant department as some feedback, as we are always looking for ways to improve our service.
Jade @ MFI
Easy process
16. oktober 2026
Besvarelse fra MFI
Good morning,
Thank you for your wonderful 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Besvarelse fra MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, and you found our service excellent!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Great customer service
Great customer service. Spoke to Chris Holding on the online chat and he solved my problem straight away.
16. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Thank you so much for the wonderful 5-star review!
We are delighted to hear that you had such a positive experience using our online chat with Chris and that your issue was resolved so quickly. Providing efficient and helpful support is always our top priority, and we truly appreciate you taking the time to share your kind feedback with us.
Kelvin @ MFI
Chris was brilliant!
I spoke with Chris, he was extremely helpful and understood my issue and resolved it straight away.
16. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
We are absolutely delighted to hear that our team member Chris provided such swift and attentive support to resolve your concern immediately. Delivering helpful and efficient service is always our top priority, and we will be sure to pass along your kind feedback to acknowledge their great work.
We look forward to assisting you again in the future!
Kelvin @ MFI
THANK YOU SO MUCH CHEAP BUT GOOD…
THANK YOU SO MUCH CHEAP BUT GOOD QUALITY LOVE MY BEDDING HOPE TO SHOP MORE QUICK DEL VERY GOOD SERVICE MANY THANK
10. oktober 2026
Besvarelse fra MFI
We are glad you enjoyed your experience with us. Thank you for your feedback regarding our affordable prices, excellent linens, and swift shipping. We look forward to welcoming you back for another great order soon.
Kelvin @ MFI
Ordering was easy and Delivery was…
Ordering was easy and Delivery was prompt with no problems.
13. oktober 2026
Besvarelse fra MFI
We are delighted to hear that your purchasing experience went smoothly and that your items arrived promptly without any hassle. Providing a seamless process from start to finish is always our goal, and we truly appreciate you taking the time to share your positive feedback with us! 😊️
Kelvin @ MFI
Excellent
First time I have bought from this company and very impressed with the service and speed of delivery. Cannot cpomment on the item purchased because it was bought as a gift as requested by the recipient.
13. oktober 2026
Besvarelse fra MFI
Thank you so much for your wonderful 5-star review!
We are thrilled to hear that you were so impressed with our swift service and prompt dispatch on your very first order with us. We hope the recipient loves their gift, and we truly appreciate you taking the time to share your positive experience.
Kelvin @ MFI
Besvarelse fra MFI
We are delighted to hear that you had such a smooth and effortless experience ordering through our website.
Providing a seamless online shopping process for our customers is always our top priority, and we truly appreciate your feedback!
Kelvin @ MFI
Nice thick towels 200cm just right to…
Nice thick towels 200cm just right to wrap around us big people
15. oktober 2026
Besvarelse fra MFI
We are glad you enjoyed your experience. Thank you for your feedback regarding our large bath towels
Kelvin @ MFI
Besvarelse fra MFI
Thank you so much for the fantastic 5-star review!
We are delighted to hear that you are pleased with the quality of your new bed linen and that your order arrived so promptly. Providing high-quality items and fast service is always our top priority.
We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back again soon! ☺️
Kelvin @ MFI
My order came very quickly
Impresed with the quality and price of the bedding and they were deliverd very quickly
13. oktober 2026
Besvarelse fra MFI
Thank you for taking the time to leave a 5-star review!
We are absolutely thrilled to hear that you are impressed with the value and standard of your new bedding, as well as the speedy arrival of your order. Providing great quality items at fantastic prices alongside prompt service is always our top goal.
We really appreciate your feedback and hope you enjoy your new bedding!
Kelvin @ MFI
Quick delivery.
13. oktober 2026
Besvarelse fra MFI
Thank you for taking the time to leave a 5-star review!
We are glad for the speedy arrival of your order.
Kelvin @ MFI
Great customer service
Both agents I dealt with, Jade Sutton and and Voctoria Mansfield, were extremely friendly, polite and calm, they provided exactly what was needed. Exceeded expectations as the process was so easy and the advisors very proactive in reaching out by telephone rather than endless emails back and forth. Appreciated the direct no-hassle phone conversation.
15. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MFI
We are delighted to hear about your great experience with our team. It is wonderful to know that our proactive phone support made the entire process so smooth, efficient, and hassle-free for you. Providing clear and direct communication is always our goal, and we truly appreciate you taking the time to share your positive feedback.
Kelvin @ MFI
Purchased Ava large sideboard
Purchased Ava large sideboard. On assembly realised that I did not have the appropriate wood parts to assemble the drawers (6 of the same side rather than 3 and 3). Tried to contact MFI who took 10 days to get back in touch to inform me that there was a manufacturing issue with this particular sideboard model. They informed they would be back in touch the next day which did not happen. I tried to contact again to which I received a response saying I had to be patient! I am still waiting for a reply and currently have an unfinished sideboard. Disappointing and poor service !
15. september 2026
Uopfordret anmeldelse
Besvarelse fra MFI
Good morning,
Thank you for taking your time to leave a Trustpilot review.
I am sorry to hear of the issues you have experienced with your order, and for the inconvenience caused by this.
I have contacted the account holder today via phone, but I was unable to get through. I have followed up with an email advising of the next steps to get this resolved.
Please accept my apologies for the inconvenience caused to you.
Jade @ MFI
great service & very quick delivery
10. oktober 2026
Besvarelse fra MFI
Thank you so much for your wonderful 5-star review!
We are delighted to hear that you experienced top-notch assistance and that your order arrived so promptly. Providing swift shipment and a seamless experience is always our main goal, so it is fantastic to know we met your expectations.
Kelvin @ MFI
Great quality and super quick delivery 👌
18. september 2026
Besvarelse fra MFI
Thank you so much for the fantastic 5-star review!
We are absolutely thrilled to hear that you were impressed with the great quality of your items and that your order arrived so quickly. Delivering top-notch products with speedy service is always our goal.
Kelvin @ MFI
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.