I contactwd Merlyn regarding looking for a replacement door seal for our Vivid Boost 800 pivot door. I was contacted by a Patrick who was vey helpful and quick in his reponces. We now have a replaceme... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Patrick was really swift in replying to my email regarding an urgent replacement for a bathroom sliding door. He was promptly and didn’t question anything I wrote, his response was extremely helpful a... Se mere
Requested price for shower door roller replacements by email as web site for spares being altered. They did better than that!! Sent them for free which wasn’t expected. Patrick Brennan, who dealt with... Se mere
Virksomheden har svaret
Fantastic service from Merlyn Showering. They took the time to answer my questions and helped me identify exactly which parts I needed for my existing shower. The correct parts arrived quickly and the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At MERLYN we are passionate about design and craft, constantly innovating our range of premium showering enclosures, each of which has been created with you in mind. Every MERLYN shower comes with our built-to-last promise and a genuine commitment to service.
Kontaktoplysninger
MERLYN, Unit 8 Purcellsinch Industrial Estate, Dublin Road , R95HP71, Kilkenny, Irland
- +353 (0) 56 779 1555
- marketing@merlyn.ie
- merlynshowering.com
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing customer service
Amazing customer service provided by Patrick B - thanks so much.

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SIMPLY THE BEST!!!
Great products and excellent customer service. This is how all companies should operate.

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Patrick was extremely prompt and…
Patrick was extremely prompt and helpful. Great service! 😊

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we ordered a replacement bottom door…
we ordered a replacement bottom door seal with
Andrew on Wednesday and he promised to send it
direct to our customers - they rang - over the moon - on Friday to say it had arrived and how impressed they
were with the service

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Excellent after care customer service…
Excellent after care customer service after we experienced leaking from the shower. Patrick was tremendously helpful and sympathetic sending Derek an expert fitter to replace our door. Problem sorted!
I will definitely use Merlyn again when I replace my other bathroom.

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The after sales service from Merlyn is…
The after sales service from Merlyn is always first class. They will always look after their customers.

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So impressed with this company
So impressed with this company. Bought a shower cubicle about 10 years ago and the 2 upright seals had recently split along with the bottom door seal. Contacted them and enquired about purchasing replacements. They sent replacements free of charge which was very generous and unexpected. I recieved the replacement parts 3 days after my initial enquiry. First class service and would definitely recommend them

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Amazing customer service
Just wanted to say how great their customer service is. Andrew Gaffne was amazing in helping with after care. He’s a credit to the company, delivering the customer service you expect from a company, but never seem to get these days.

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Thank you Bill for your fantastic…
Thank you Bill for your fantastic customer service. I’d misplaced a small part of my shower door almost two years ago but Bill kindly arranged for a replacement to be sent out free of charge as a goodwill gesture. I really appreciate it. Great quality products too.

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Shower Door Seals .
We required some information on a shower door screen we have and within 24 hours the Technical/Service department delivered . Quite stunned that in this day and age we still have great companies with quality product and professional staff .
Well done Merlyn
Regards
Andrew

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Customer Service At Its Finest - Thank You
What a great company. I happened to have saved my quote from 2022. I googled Merlyn and found they were based in Ireland. A quick phone call asked me to send pictures of my damaged bathroom seal. A confirmation email came back quickly stating they would send me out a new seal as a gesture of goodwill. Thank you Patrick!

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Rated 5 out of 5 stars
Rated 5 out of 5 stars
We bought a Merlyn series 6 shower enclosure about 12 years ago, spoke to Patrick Brennan at Merlyn about some corrosion on the lower rail, although he suggested it could be down to my cleaning , he organised a brand new replacement unit What a service, Great to deal with a company that stands fully behind its lifetime warranty, the whole process was 50 minutes of emails and pics.
Definitely recommend Merlyn.

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Great quality product
Great quality product. After sales advice and service is absolutely brilliant. Such a rarity to get such professional advice and speedy help these days. If only other companies were as helpful!

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Great products and unbeatable support.
I was pleasantly surprised by the many positive comments here. Few companies today take responsibility for resolving issues, which makes Merlyn’s commitment stand out. Their great products and excellent support are clear, and my thanks go to Jason in customer support.

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Excellent Customer Service.
First class professional & prompt customer service. Patrick assisted us in sourcing legacy parts for a Merlyn shower door, which was very much appreciated.
I would highly recommend Merlyn products, backed by their excellent customer service.

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Roller replacement
I contacted Merlyn to order replacement rollers for M8 series shower enclosure.
I received a replacement set of rollers the following day.
Five star service.

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Fantastic service Paul the engineer was…
Fantastic service Paul the engineer was most helpful did a wonderful job would 100 percent recommend Merlyn and the after care team was extremely helpful nothing too much trouble can’t praise them enough

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Aidan was fabulous from first point of…
Aidan was fabulous from first point of contact . New bracket needed and Aidan not only found what I needed but gave it free as a goodwill gesture including posting it to me in record speed . Cannot recommend enough . Thankyou for your help greatly appreciated

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