I contactwd Merlyn regarding looking for a replacement door seal for our Vivid Boost 800 pivot door. I was contacted by a Patrick who was vey helpful and quick in his reponces. We now have a replaceme... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Patrick was really swift in replying to my email regarding an urgent replacement for a bathroom sliding door. He was promptly and didn’t question anything I wrote, his response was extremely helpful a... Se mere
Requested price for shower door roller replacements by email as web site for spares being altered. They did better than that!! Sent them for free which wasn’t expected. Patrick Brennan, who dealt with... Se mere
Virksomheden har svaret
Fantastic service from Merlyn Showering. They took the time to answer my questions and helped me identify exactly which parts I needed for my existing shower. The correct parts arrived quickly and the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At MERLYN we are passionate about design and craft, constantly innovating our range of premium showering enclosures, each of which has been created with you in mind. Every MERLYN shower comes with our built-to-last promise and a genuine commitment to service.
Kontaktoplysninger
MERLYN, Unit 8 Purcellsinch Industrial Estate, Dublin Road , R95HP71, Kilkenny, Irland
- +353 (0) 56 779 1555
- marketing@merlyn.ie
- merlynshowering.com
5,0
Fremragende
2 t anmeldelser
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Purchased shower door
Purchased shower door. Fantastic high quality products. Excellent after sales service.
3. september 2026
Besvarelse fra MERLYN
Hi Lars, it’s wonderful to hear such kind feedback. We’re so pleased you had a great experience with MERLYN. Thank you for being part of our journey! Warm wishes – The MERLYN Team
I contacted the main customer service…
I contacted the main customer service emails for information on spare fittings on an existing shower after moving into a new property. I received an email reply from Patrick Brennan within the hour and the team organised the fittings to be sent to my property free of charge, great service and much appreciated all round.
9. september 2026
Uopfordret anmeldelse
Besvarelse fra MERLYN
Hi Ross, it’s wonderful to hear such kind feedback. We’re so pleased you had a great experience with MERLYN. Thank you for being part of our journey! Warm wishes – The MERLYN Team
Hassle free ,very helpful, fast service
Contacted Merlyn about a replacement seal for a customer, Patrick was on the ball,
Sourced , sent a replacement and updated with an email,
Fast ,very helpful and easy to deal with service
8. september 2026
Uopfordret anmeldelse
Besvarelse fra MERLYN
Hi Bryan, thank you for your review! We’re thrilled that you’re happy with your experience. Your satisfaction is our priority, and we’re grateful for your support. All the best – The MERLYN Team
We had a small problem with a seal that…
We had a small problem with a seal that had split on a new Merlyn 8 bifold shower door because our plumber had fitted it wrongly.
I contacted Merlyn and spoke to Andrew Kehoe who promptly arranged for a new seal to be delivered free of charge. Andrew could not have been more helpful.
Excellent service.
3. september 2026
Besvarelse fra MERLYN
Hi, thank you for your lovely review! We’re so pleased to hear that your experience with MERLYN was a positive one. Your feedback inspires us to keep delivering excellence. All the best – The MERLYN Team
Excellent service…..very professional…
Excellent service…..very professional and friendly, responded immediately to my request, a big thank you to Paul for being so helpful.
7. september 2026
Uopfordret anmeldelse
Besvarelse fra MERLYN
Hi, we really appreciate you taking the time to share your thoughts. It’s fantastic to know we met your expectations, and we’re always here if you need anything further. Kind regards – The MERLYN Team
Jamie was fantastic
3. september 2026
Uopfordret anmeldelse
Besvarelse fra MERLYN
Hi, thank you for your thoughtful feedback! We’re delighted that you had a great experience with MERLYN. Your support means a lot, and we look forward to serving you again. Warm regards – The MERLYN Team
4.
Top class after sales service from…
Top class after sales service from Merlyn, as I have now come to expect. Rare to find these days! Other companies should take note.
3. september 2026
Uopfordret anmeldelse
Besvarelse fra MERLYN
Hi, we’re so glad to hear you had a positive experience! Thank you for choosing MERLYN and for sharing your kind words. We’re here whenever you need us. Best wishes – The MERLYN Team
Fantastic customer service
Fantastic customer service - providing a part for a 10yr old shower based on a photo
1. september 2026
Uopfordret anmeldelse
Besvarelse fra MERLYN
Hi Joe, it’s wonderful to hear such kind feedback. We’re so pleased you had a great experience with MERLYN. Thank you for being part of our journey! Warm wishes – The MERLYN Team
Absolutely superb service from Patrick…
Absolutely superb service from Patrick Brennan.
Patrick responded quickly to my request and facilitated a quick resolution so that I received the part that I needed.
All companies should act this way.
PS we have three of their showers and that are excellent.
2. september 2026
Uopfordret anmeldelse
Besvarelse fra MERLYN
Hi Keith, thank you for your lovely review! We’re so pleased to hear that your experience with MERLYN was a positive one. Your feedback inspires us to keep delivering excellence. All the best – The MERLYN Team
Outstanding customer service from Merlyn
I already have a Merlyn shower at home and have always had outstanding customer service when I needed to replace wear and tear items like door seals etc.
Currently, we are refurbishing a bathroom and shower room and had no hesitation in buying two Merlyn frameless shower enclosures. Our plumber had some minor installation problems so I contacted Merlyn for replacement parts. Aidan at Merlyn had replacements on their way to us within a few hours. Another fine example of great customer service from Merlyn.
1. september 2026
Uopfordret anmeldelse
Besvarelse fra MERLYN
Hi Gordon, thank you for your review! We’re thrilled that you’re happy with your experience. Your satisfaction is our priority, and we’re grateful for your support. All the best – The MERLYN Team
Andrew in technical was extremely…
Andrew in technical was extremely helpful and sorted our problem without any fuss. Excellent service
2. september 2026
Besvarelse fra MERLYN
Hi Tim, we’re so glad to hear you had a positive experience! Thank you for choosing MERLYN and for sharing your kind words. We’re here whenever you need us. Best wishes – The MERLYN Team
The person dealing with my query knew…
The person dealing with my query knew instantly what I needed and responded within a couple of hours. I had a further question to ensure I had the right parts and they were able to forward a parts list and construction diagram. Marvellous! Couldn't have been more helpful.
25. august 2026
Besvarelse fra MERLYN
Hi, thank you for your thoughtful feedback! We’re delighted that you had a great experience with MERLYN. Your support means a lot, and we look forward to serving you again. Warm regards – The MERLYN Team
Very satisfied!
I was impressed by the service offered by the technical support team. Patrick was extremely helpful, understood the issue perfectly and offered a replacement item at no cost. Great service and a great product too. This was a new purchase, but I have had a Merlyn shower door installed 20years ago and, with the right maintenance, still looks as new! A very satisfied customer.
31. august 2026
Uopfordret anmeldelse
Besvarelse fra MERLYN
Hi Ms P Camusso, we really appreciate you taking the time to share your thoughts. It’s fantastic to know we met your expectations, and we’re always here if you need anything further. Kind regards – The MERLYN Team
Excellent customer service from…
Excellent customer service from Patrick.
I contacted Merlyn about replacement rollers and a seal for a shower enclosure I purchased back in 2019. I wasn't sure whether the parts would still be available after seven years, but Patrick responded incredibly quickly and immediately offered to send out the replacement parts.
It is increasingly rare to receive this level of after-sales service, particularly so many years after the original purchase. The shower enclosure itself has also been excellent, so much so that I bought another one for my daughter's bathroom a couple of years ago.
A very positive experience and a company that clearly stands behind its products. Many thanks to Patrick for the friendly, professional and exceptionally efficient service. Highly recommended.
31. august 2026
Uopfordret anmeldelse
Besvarelse fra MERLYN
Hi, thank you for your lovely review! We’re so pleased to hear that your experience with MERLYN was a positive one. Your feedback inspires us to keep delivering excellence. All the best – The MERLYN Team
Great shower doors/frame
Great shower doors/frame. Well priced, lovely quality and instructions/video made fitting really easy. Shipping was quick, lots of updates, well packed and great customer. What a great company! ❤️
12. august 2026
Uopfordret anmeldelse
Besvarelse fra MERLYN
Hi, it’s wonderful to hear such kind feedback. We’re so pleased you had a great experience with MERLYN. Thank you for being part of our journey! Warm wishes – The MERLYN Team
We reached out to Merlyn directly after…
We reached out to Merlyn directly after the door seal of our 8 Series offset quadrant shower had split and needed a replacement.
We were delighted to receive a swift response from Paul, Technical Customer Support, confirming the exact items and offering replacements free of charge. This re-enforces our trust in Merlyn products.
1. september 2026
Uopfordret anmeldelse
Besvarelse fra MERLYN
Hi Michael, thank you for your review! We’re thrilled that you’re happy with your experience. Your satisfaction is our priority, and we’re grateful for your support. All the best – The MERLYN Team
Prompt and effective customer service…
Prompt and effective customer service (thankyou Andrew) when we needed it
Merlyn shower door, quality equipment is a great addition to our bathrom
31. august 2026
Besvarelse fra MERLYN
Hi Mark, we’re so glad to hear you had a positive experience! Thank you for choosing MERLYN and for sharing your kind words. We’re here whenever you need us. Best wishes – The MERLYN Team
Brilliant Service
We have two Merlyn Shower installations one is a Merlyn 10 Sliding Door and the other a pivot door Merlyn 8. Following heavy use the Merlyn 10 has developed corrosion due to our very hard water.
I ordered various replacement parts and Merlyn have generously offered to supply the parts FOC - what brilliant service. If you are looking to install a shower enclosure I would certainly recommend Merlyn.
31. august 2026
Uopfordret anmeldelse
Besvarelse fra MERLYN
Hi Rutland, thank you for your thoughtful feedback! We’re delighted that you had a great experience with MERLYN. Your support means a lot, and we look forward to serving you again. Warm regards – The MERLYN Team
Excellent spare parts service and the…
Excellent spare parts service and the product knowledge was invaluable. Thanks again for all the information and assistance.
31. august 2026
Besvarelse fra MERLYN
Hi Julie, we really appreciate you taking the time to share your thoughts. It’s fantastic to know we met your expectations, and we’re always here if you need anything further. Kind regards – The MERLYN Team
Excellent customer service and…
Excellent customer service and aftersales 100% an easy recommend
28. august 2026
Uopfordret anmeldelse
Besvarelse fra MERLYN
Hi David, thank you for your lovely review! We’re so pleased to hear that your experience with MERLYN was a positive one. Your feedback inspires us to keep delivering excellence. All the best – The MERLYN Team
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