MERLYN Anmeldelser 

Excellent products and backup service by Merlyn. If there's any issues their customer care/support is faultless. Highly recommended. Keep it up!

I spoke to Andrew Kehoe on a couple of occasions and he was particularly helpful even emailed me a explosive view of my shower to help me find the part I required, extremely helpful couldn’t have been more helpful. The parts were coming from Ireland and came within three days which included the weekend. Thank you Andrew

I was looking for a very specific bathroom part which I was having difficulty finding. I contacted Patrick at Merlyn for advice. Patrick was extremely helpful and he very quickly located the correct part. He then arranged to send the part that day and to my great surprise he advised, as a gesture of goodwill, there would be no charge for the part. The support provided by Merlyn and Patrick in particular deserves recognition and I’m very happy to leave this review and highly recommend this company. Thank you Merlyn and Patrick.

Andrew Kehoe was extremely helpful with sorting our shower door and frame problem and I can’t praise him and Merlyn with all their help

Our shower screen shattered, whilst we were away. We contacted the builders (new build) who were unable to help, but on contacting Merlyn directly, Patrick asked for a few details to identify the model and arranged for a replacement screen to be sent. Quick, easy and painless - customer service should always be like this.

Thanks for your help Patrick!

I had to contact Merlyn to find some replacement parts for a shower cubicle already in my house when I moved in. Probably an old model now, so I wasn’t hopeful when I got in touch.

Their customer service was excellent - responsive, efficient and the team went above-and-beyond to solve the issue. Replacement parts arrived within two days. Well done and thank you - to Bill M in particular.

Patrick responded quickly and was able to help me identify which model of shower enclosure the builder had fitted. He also supplied the spares that I required.
Great service

Excellent quality and the team were very easy to work with - easily contactable and fast delivery,
I would gladly use them again and recommend to all.

The company promptly answered our questions and supported in the repair of damaged shower runners

Contacted Merlyn regarding replacement shower door seal and dealt with Patrick. I was surprised when he advised he had raised an order for the item and it would be sent FOC. Unbelievable in this day and age that there’s decent company’s who appreciate the customer after a few years. Cannot thank Patrick and the guys at Merlyn enough. Absolute superstars. Fabulous service.

Excellent service, needed new rollers for a shower door and was looked after, had rollers within 3 days. Thanks a million

Honoured the lifetime guarantee and good communication with tech throughout
Only 1 thing no delivery ETA communication at all failing that brilliant

Amazing service from very competent staff … pleasure to deal with

Great assistance with replacement parts after nearly 10 years, thanks Patrick Brennan

Peter was the epitome of excellent customer service. Merlyn was quick and clear when handling the issue and it was resolved quickly and satisfactorily. Highly recommended - especially Peter!

Andrew was brilliant. Responded quickly to my initial enquiry and followed up with further assistance as enquiry progressed. Excellent customer service experience. in addition to that it is the first time i have needed to get spares for the shower screens i have been fitting for a number of years.

Purchased shower door. Fantastic high quality products. Excellent after sales service.

I contacted the main customer service emails for information on spare fittings on an existing shower after moving into a new property. I received an email reply from Patrick Brennan within the hour and the team organised the fittings to be sent to my property free of charge, great service and much appreciated all round.

Contacted Merlyn about a replacement seal for a customer, Patrick was on the ball,
Sourced , sent a replacement and updated with an email,
Fast ,very helpful and easy to deal with service

We had a small problem with a seal that had split on a new Merlyn 8 bifold shower door because our plumber had fitted it wrongly.
I contacted Merlyn and spoke to Andrew Kehoe who promptly arranged for a new seal to be delivered free of charge. Andrew could not have been more helpful.
Excellent service.