Recently returned from grand tour of North India 15 days touring India We saw a lot and experienced so much. There was 31 of us on the tour The group guide, Amit Bhardwaj, was excellent and ma... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Where do I start? Just back from the North India tour. Amit and his team ensured safe and fun passage across several states with seamless organisation with 31 people using planes, trains,... Se mere
Virksomheden har svaret
Able to book holiday easily with thanks to the very helpful Fred. He covered all our requirements without any fuss. As regular customers of Mercury we received the usual first class Mercury treatment.... Se mere
Just home from a wonderful tour of Northern India made possible by our incedible guide Amit Bhardwaj. He led us over 2000 miles very safely on planes,trains,coaches,tuk tuks & rickshaw with incredi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Mercury Holidays is one of the leading specialists for Package Holidays, Escorted Tours and River Cruises. Starting with getaways to Malta in 1980, we have grown from small beginnings to an organiser of award-winning holiday experiences. From a wide range of destinations in Europe including Malta, Cyprus and the Algarve to further afield in the Middle East, South-East Asia and the Caribbean; we pride ourselves on providing top quality holidays for all customers that are great value and create memories that last a lifetime.
Kontaktoplysninger
St Johns House, Suffolk Way, TN131YL, Sevenoaks, Storbritannien
- 01732 755000
- info@mercuryholidays.com
- mercuryholidays.co.uk
4,8
Fremragende
16 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nick was very helpful over the phone
Nick was very helpful over the phone, he listened to what we wanted and supplied.
12. oktober 2026
Besvarelse fra Mercury Holidays
Dear George Cooper
Thank you for your feedback. We are delighted to hear that Nick was so helpful and took the time to listen to your requirements. It is great to know he was able to find exactly what you were looking for, and we appreciate you choosing Mercury Holidays.
Yours sincerely
Megan
Really helpful service
12. oktober 2026
Besvarelse fra Mercury Holidays
Dear Jeremy Wilson
Thank you for your feedback. We are delighted to hear that you received really helpful service from our team. We appreciate your kind comments and thank you for choosing Mercury Holidays.
Yours sincerely
Megan
Jason was very professional & very…
Jason was very professional & very helpful good Customer Service.
12. oktober 2026
Besvarelse fra Mercury Holidays
Dear Julie Stanley
Thank you for your feedback. We are delighted to hear that Jason provided such professional and helpful service. We will be sure to share your kind comments with him, and we appreciate you taking the time to recognise the excellent customer service he delivered. We hope to assist you with another Mercury Holidays booking in the future.
Yours sincerely
Megan
Besvarelse fra Mercury Holidays
Dear Christie Davis
Thank you for your feedback. We are delighted to hear that Jason was so helpful and that you found a great value holiday with Mercury Holidays. We appreciate your kind comments and look forward to helping you plan another trip in the future.
Yours sincerely
Megan
Knowledgeable and helpful call centre.
11. oktober 2026
Besvarelse fra Mercury Holidays
Dear Robert Clack
Thank you for your feedback. We are pleased to hear that you found our call centre team knowledgeable and helpful. We appreciate you taking the time to share your positive experience. We hope to assist you with another Mercury Holidays holiday in the future.
Yours sincerely
Megan
Besvarelse fra Mercury Holidays
Dear Heather Skinner
Thank you for your feedback. We are delighted to hear that you received excellent customer service from Jason. We will be sure to pass on your kind comments, and we appreciate you taking the time to recognise his efforts. We hope to assist you with another Mercury Holidays holiday in the future.
Yours sincerely
Megan
Besvarelse fra Mercury Holidays
Dear Christine Tibbert
Thank you for your feedback. We are pleased to hear that you found our team helpful and friendly. We appreciate you taking the time to share your positive experience. We hope to help you plan another Mercury Holidays holiday in the future.
Yours sincerely
Megan
Niomi was so very patient & helpful &…
Niomi was so very patient & helpful & made booking with Mercury easy.
9. oktober 2026
Besvarelse fra Mercury Holidays
Dear SB
Thank you for your feedback. We are delighted to hear that Niomi was so helpful and made booking with Mercury Holidays easy. We will be sure to pass on your kind comments.
Yours sincerely
Megan
Great and easy to book
Great and easy to book and have used before - thank you for an easy to use booking !
10. oktober 2026
Besvarelse fra Mercury Holidays
Dear Mr Simmons
Thank you for your feedback. We are delighted to hear that you found the booking process easy and straightforward. We appreciate your continued loyalty to Mercury Holidays and look forward to helping you plan your next holiday.
Yours sincerely
Megan
Besvarelse fra Mercury Holidays
Dear Mr Sharp
Thank you for your feedback. We are pleased to hear that you received good service and appreciate you taking the time to share your experience with Mercury Holidays.
Yours sincerely
Megan
Got there eventually
Got there eventually. Six weeks between original enquiry and booking confirmation. I didn’t mind the wait, I understand it was not under your control,but I did mind that nobody told me what was happening .
10. oktober 2026
Besvarelse fra Mercury Holidays
Dear Mr Clark
Thank you for your feedback. We are pleased that we were able to confirm your booking, however we are sorry that the process took longer than expected and that you were not kept appropriately updated during the wait.Your comments have been noted and will be shared with the relevant team to help improve our communication throughout the booking process. We are grateful for your patience and thank you for choosing Mercury Holidays. We hope you have a wonderful trip.
Yours sincerely
Megan
Sri Lanka Sept 2027
Booked the Holiday and flights to Sri Lanka staying at the Blue Water with ease, prices very reasonable.The website user friendly and easy to navigate.
9. oktober 2026
Besvarelse fra Mercury Holidays
Dear Chris Sansom
Thank you for your feedback. We are delighted to hear that you found booking your Sri Lanka holiday at the Blue Water Hotel easy and that the prices represented good value. It is great to know that our website was user friendly and easy to navigate. We hope you have a wonderful Mercury Holidays holiday.
Yours sincerely
Megan
+or - Not much uncertainty
Had everything sorted.For mainly yes answer's.Two choice of flight's.All very good.For local airport.
10. oktober 2026
Besvarelse fra Mercury Holidays
Dear Stephen Rawden
Thank you for your feedback. We are pleased to hear that everything was arranged smoothly for you, with convenient flight options and departures from your local airport. Thank you for choosing Mercury Holidays, and we hope you have a wonderful holiday.
Yours sincerely
Megan
I have been a regular customer and…
I have been a regular customer and always had good service. They also have a good local agent in Sri Lanka.
9. oktober 2026
Besvarelse fra Mercury Holidays
Dear LJ
Thank you for your feedback. We are delighted to hear that you have enjoyed good service as a regular Mercury Holidays customer. It is also wonderful to know that our local agent in Sri Lanka helped make your holiday experience even better. We appreciate your continued support and look forward to assisting you again.
Yours sincerely
Megan
A good website enable easy booking
A good website enable easy booking. Confirmation notes also excellent
9. oktober 2026
Besvarelse fra Mercury Holidays
Dear Neville
Thank you for your feedback. We are delighted to hear that you found our website easy to use and the booking process straightforward. It is also great to know that your confirmation documents were clear and helpful. We appreciate you choosing Mercury Holidays
Yours sincerely
Megan
Great service as always
Amaka, the young lady who dealt with my initial enquiry was lovely . Very helpful, good knowledge and did what she said she would with follow up calls. Excellant
9. oktober 2026
Besvarelse fra Mercury Holidays
Dear Linda Bott
Thank you for your feedback.
We are delighted to hear that Amaka provided such helpful and knowledgeable service when assisting with your enquiry. It is especially pleasing to know that she kept her promises regarding follow up calls and made the booking process a positive experience for you.
Your kind comments will be shared with Amaka and the wider Mercury Holidays team. We appreciate you taking the time to leave this review and look forward to helping you plan another holiday in the future.
Yours sincerely
Megan
Great service…
The person who dealt with our booking could not have been more helpful or polite. Really easy company to deal with.
9. oktober 2026
Besvarelse fra Mercury Holidays
Dear Garry Watson
Thank you for your feedback. We are pleased to hear that our agent was polite and helpful and that you have enjoyed dealing with Mercury Holidays. We look forward to helping you plan another holiday in the future.
Yours sincerely
Megan
Booking was straight forward
Booking was straight forward. You must read messages about availability and checking in on arrival as you may have to book a extra night depending on your flights
8. oktober 2026
Besvarelse fra Mercury Holidays
Dear Deborah Miller
Thank you for your feedback.
We are pleased to hear that you found the booking process straightforward. We also appreciate you highlighting the importance of checking availability messages and arrival information, as these details can be helpful when planning travel arrangements and ensuring the holiday runs smoothly.
Thank you for choosing Mercury Holidays. We hope you have a wonderful trip and look forward to assisting you again in the future.
Yours sincerely
Megan
Easy to use website
Easy to use website. Loads of details. Made it very easy to compare similar holidays with other companies. Excellent post booking communications with instant access to an area to manage the booking with everything in one place.
8. oktober 2026
Besvarelse fra Mercury Holidays
Dear Linda
Thank you for your feedback.
We are delighted to hear that you found the Mercury Holidays website easy to use and informative. It is great to know that the detailed information available helped you compare holiday options and make the right choice for your travel plans.
We are also pleased that our post booking communications and online booking management area provided convenient access to everything you needed in one place. Thank you for taking the time to share your experience, and we look forward to helping you plan another holiday in the future.
Yours sincerely
Megan
Besvarelse fra Mercury Holidays
Dear customer
Thank you for your feedback.
We are delighted to hear that you found our service helpful and that all of your questions were answered. Providing clear information and support throughout the booking process is something we take great pride in, so it is wonderful to know that your experience reflected this.
Thank you for choosing Mercury Holidays. We appreciate you taking the time to share your experience and look forward to helping you plan another holiday in the future.
Yours sincerely
Megan
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.