Just home from a wonderful tour of Northern India made possible by our incedible guide Amit Bhardwaj. He led us over 2000 miles very safely on planes,trains,coaches,tuk tuks & rickshaw with incredi... Se mere
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Able to book holiday easily with thanks to the very helpful Fred. He covered all our requirements without any fuss. As regular customers of Mercury we received the usual first class Mercury treatment.... Se mere
Where do I start? Just back from the North India tour. Amit and his team ensured safe and fun passage across several states with seamless organisation with 31 people using planes, trains,... Se mere
Virksomheden har svaret
Recently returned from grand tour of North India 15 days touring India We saw a lot and experienced so much. There was 31 of us on the tour The group guide, Amit Bhardwaj, was excellent and ma... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Mercury Holidays is one of the leading specialists for Package Holidays, Escorted Tours and River Cruises. Starting with getaways to Malta in 1980, we have grown from small beginnings to an organiser of award-winning holiday experiences. From a wide range of destinations in Europe including Malta, Cyprus and the Algarve to further afield in the Middle East, South-East Asia and the Caribbean; we pride ourselves on providing top quality holidays for all customers that are great value and create memories that last a lifetime.
Kontaktoplysninger
St Johns House, Suffolk Way, TN131YL, Sevenoaks, Storbritannien
- 01732 755000
- info@mercuryholidays.com
- mercuryholidays.co.uk
4,8
Fremragende
16 t anmeldelser
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Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
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Just home from a wonderful tour of…
Just home from a wonderful tour of Northern India made possible by our incedible guide Amit Bhardwaj. He led us over 2000 miles very safely on planes,trains,coaches,tuk tuks & rickshaw with incredible timing.- & always a great sense of humour. Don't lose him!
8. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Mercury Holidays
Dear Diana Cook
Thank you for your feedback. We are delighted to hear that you enjoyed your tour of North India and that Amit Bhardwaj made such a positive impression. His organisation, sense of humour and commitment to ensuring a smooth journey are highly valued, and we will be sure to share your comments with him. We hope to welcome you on another Mercury Holidays tour in the future.
Yours sincerely
Megan
Dealt with my query quickly
25. oktober 2026
Besvarelse fra Mercury Holidays
Dear Paul
Thank you for your feedback. We are pleased to hear that your query was handled quickly and efficiently. Providing prompt assistance is important to us, and we appreciate you taking the time to share your experience.
Yours sincerely
Megan
Carmen coped well with a complicated…
Carmen coped well with a complicated itinerary and gave me all that I wanted.
23. oktober 2026
Besvarelse fra Mercury Holidays
Dear P Frith
Thank you for your feedback. We are delighted to hear that Carmen was able to assist with your itinerary and help arrange the holiday you wanted. We will be sure to pass on your kind comments to her. We hope you have a wonderful trip.
Yours sincerely
Megan
Carmen was brilliant very helpful from…
Carmen was brilliant very helpful from start to finish
25. oktober 2026
Besvarelse fra Mercury Holidays
Dear Paul Chandler
Thank you for your feedback. We are delighted to hear that Carmen provided such helpful service throughout the booking process. We will be sure to share your kind comments with her. Thank you for choosing Mercury Holidays.
Yours sincerely
Megan
A very pleasant girl to talk to very…
A very pleasant girl to talk to very helpful and knowledgeable. 10/10
25. oktober 2026
Besvarelse fra Mercury Holidays
Dear Charlie Lewis
Thank you for your feedback. We are pleased to hear that you found our team member helpful, knowledgeable and a pleasure to speak with. Your kind comments are greatly appreciated and will be passed on to the team.
Yours sincerely
Megan
Having used Mercury earlier this year…
Having used Mercury earlier this year for a tour in Namibia I was more then satisfied about the tour, the Hotels and most importantly the tour guide so that I booked another tour for October 26 in Northern India. Again: tour was great, very well organised and administered by the local tour manager ( Amit ).
Service was 5-Star
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Mercury Holidays
Dear Michael Schulz
Thank you for your feedback. We are delighted to hear that both your Namibia tour and your North India tour met your expectations. It is wonderful to know that the organisation, accommodation and guidance provided by Amit contributed to such a positive experience. We appreciate your continued trust in Mercury Holidays and hope to welcome you on another tour soon.
Yours sincerely
Megan
Couldn't book for 4 people online.
The customer service assistant was very good, clear and helpful ( Vivienne) I did want to book online myself as we are previous Mercury customers , however I could not book for 4 people? Which does seem a little strange? ...only max of 2 online for Best of South Africa.
24. oktober 2026
Besvarelse fra Mercury Holidays
Dear Andrew Pitman
Thank you for your feedback. We are delighted to hear that Vevena provided clear, helpful service and assisted you with your booking. We appreciate your loyalty as a returning Mercury Holidays customer and are pleased that the booking process was completed successfully. We also value your comments regarding the online booking options for the Best of South Africa tour and will ensure this feedback is shared with the relevant team for review. We hope you have a wonderful holiday and thank you for choosing Mercury Holidays once again.
Yours sincerely
Megan
A friend and I went to Peru with Mercury
A friend and I went to Peru, the sacred valley tour with Mercury from 12th the 24th October. The trip was well planned with some spectacular views and. We stayed mostly 1 night in hotels but worth it as we got to see such wonderful sites. The hotels were mostly very good standard with a good selection for breakfast, clean and good facilities. . Sadly one hotel where we had two nights in Puno was very poor. Noisy, not clean and very poor meals. You could hear evrything from other rooms and what sounded like extractor fans all night. We were not told prior ther would be no power in Puno from 5am to 5pm the next day which meant having to wake up early for showers.
We had evening meals on two nights included, 1 was for this hotel despite being offered a menu to choose from the day before, we were all served the same meal on the night and told there was no choice. That would be fine if the quality was good, it was not. The other hotels and lunches were fantastic. So Mercury please don't use this hotel again as after long days travelling, a comfortable hotel room is a must.
The rest of the holiday was fabulous and we felt well looked after. I will definitely be using Mercury again!
12. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Mercury Holidays
Dear Ms Farrah Khan
Thank you for your feedback. We are delighted to hear that you enjoyed the Sacred Valley tour and the incredible sights of Peru, and that you felt well looked after throughout your holiday.
We are sorry that your hotel stay in Puno did not meet expectations, particularly regarding the room comfort, meal quality and communication about the power outage. We will share your comments with the relevant team for review.
Thank you for taking the time to share your experience. We are pleased that, despite this disappointment, you had a fabulous holiday and we look forward to welcoming you on another Mercury Holidays trip in the future.
Yours sincerley
Megan
Great locations
Great locations. The last guided tour of south India was so good we've now booked for the North India tour. Simple to book and very competitive pricing.
24. oktober 2026
Besvarelse fra Mercury Holidays
Dear Ian McIntyre
Thank you for your feedback. We are delighted to hear how much you enjoyed your South India tour and that it inspired you to book North India as well. It is great to know that you found the booking process simple and our prices competitive. We look forward to helping you create more wonderful travel memories.
Yours sincerely
Megan
Besvarelse fra Mercury Holidays
Dear LJL
Thank you for your feedback. We are pleased to hear that you found the booking process easy and our team professional. We appreciate your comments and look forward to assisting you again in the future.
Yours sincerely
Megan
Good, reliable company
Easy to navigate website. Clear information and a full itinerary laid out, including details of the Hotels stays.
24. oktober 2026
Besvarelse fra Mercury Holidays
Dear Leonard Smith
Thank you for your feedback. We are delighted to hear that you found our website easy to use and that the itinerary and accommodation information was clear and helpful. We appreciate your kind comments and hope you enjoy your holiday.
Yours sincerely
Megan
My questions were answered
Jason answered all my questions and helped my decision to go ahead and book.
24. oktober 2026
Besvarelse fra Mercury Holidays
Dear Sue
Thank you for your feedback. We are pleased to hear that Jason was able to answer your questions and help you make your booking with confidence. We will be sure to pass on your kind comments to him. We hope you have a wonderful holiday.
Yours sincerely
Megan
Besvarelse fra Mercury Holidays
Dear Colleen Ann
Thank you for your feedback. We are delighted to hear that you found our website easy to navigate and our prices attractive. We appreciate you choosing Mercury Holidays and hope to assist you again in the future.
Yours sincerely
Megan
Its a good functional web site with a…
Its a good functional web site with a wide range of options.
All our Mercury holidays have been to a good standard and food most important.
17. oktober 2026
Besvarelse fra Mercury Holidays
Dear Jim
Thank you for your feedback. We are pleased to hear that you find our website functional and that your Mercury Holidays experiences have consistently been of a good standard. It is wonderful to know that the food on your holidays has also been a highlight. We appreciate your continued support.
Yours sincerely
Megan
Despite not booking correctly you…
Despite not booking correctly you called me and dealt with the booking very efficiently.
23. oktober 2026
Besvarelse fra Mercury Holidays
Dear Julie Brown
Thank you for your feedback. We are pleased that our team was able to contact you and resolve the booking quickly and efficiently. Providing helpful support throughout the booking process is important to us, and we appreciate your kind comments.
Yours sincerely
Megan
South African Adventure I found the website easy to use and the…
I found the website easy to use and the add-ons that I required were readily available.
I have wanted to go on Safari for many years now and the idea that as a Solo traveller I can be safe on an escorted tour appealed to me very much.
15. oktober 2026
Besvarelse fra Mercury Holidays
Dear Christine Knight
Thank you for your feedback. We are delighted to hear that you found our website easy to use and that the travel add ons you required were readily available during the booking process. It is also wonderful to know that your long held ambition of going on safari has been made possible through the reassurance and convenience of an escorted tour. We hope you have an amazing holiday and look forward to helping you create many memorable experiences in the future.
Yours sincerely
Megan
Besvarelse fra Mercury Holidays
Dear John
Thank you for your review. We are delighted to hear that booking your holiday was quick and simple, and that you were able to take advantage of the £200 discount. We hope you have a fantastic trip and look forward to welcoming you on holiday with Mercury Holidays.
Yours sincerely
Megan
Besvarelse fra Mercury Holidays
Dear customer
Thank you for your feedback. We are delighted to hear that Justin and Ameka provided such helpful service and support. We will be sure to pass on your kind comments and appreciate you taking the time to share your experience with Mercury Holidays.
Yours sincerely
Megan
Besvarelse fra Mercury Holidays
Dear David Clutton
Thank you for your feedback. We are delighted to hear you found our team knowledgeable and helpful when booking your holiday. We appreciate your kind comments and hope you have a wonderful trip with Mercury Holidays.
Yours sincerely
Megan
Besvarelse fra Mercury Holidays
Dear Kirankumar Patel
Thank you for your feedback. We are pleased to hear you received fantastic service and appreciate you taking the time to share your experience with Mercury Holidays.
Yours sincerely
Megan
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