We use Merchant's for every birthday, Christmas and 'just because' event and jewellery repairs, watch batteries etc that we can, either online or in person. We travel a 30mile round trip just to go... Se mere
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Se, hvad kunderne siger
Really great service and advice. Nothing was too much trouble when I was looking for earrings. The staff were knowledgeable. The store is also in a great spot at Mercia Marina, so a great spot to grab... Se mere
We've bought several pieces of jewellery from Merchant's, as well as having had ring alterations done, rings re-plated and new watch batteries fitted. The professionalism and friendly service has... Se mere
We've just collected our second bespoke ring from Marchant's and are absolutely delighted - it is truly stunning. Karim was very patient with us when we chose the sapphire and the setting, giving help... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
'A wonderful jewellers boasting tasteful jewellery and watches in a relaxed setting, at the beautiful Mercia Marina. Watch and Jewellery repairs undertaken with the added element of Bespoke jewellery design and creation.' Merchant’s Jewellers have more than 23 years of Watch and Jewellery experience behind them, making sure you receive “quality information and service from quality experience”. The success of this company is based on “providing the customer with a service you would be proud to tell your friends and family about”
Kontaktoplysninger
Merchant's Jewellers, Mercia Marina, Derbyshire, DE65 6DW, Willington, Storbritannien
- 01283 707395
- info@merchantsjewellers.com
- merchantsjewellers.com
5,0
Fremragende
572 anmeldelser
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Fabulous service as always
Fabulous service as always. Nadia is very pleasant and helpful with my purchase.
9. december 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for your lovely review! We’re thrilled to hear that you had another great experience with us. Nadia will be delighted to know her helpfulness made a difference to your purchase. We really appreciate your support and hope to welcome you back again soon!
Lovely friendly staff and lots and lots…
Lovely friendly staff and lots and lots of sparkling things.
16. december 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for your lovely review! We’re thrilled to hear you enjoyed the friendly service and all the sparkling treasures we have to offer. Your kind words mean the world to our team, and we can’t wait to welcome you back for another visit soon!
A perfect experience as always
A perfect experience as always!
Walking into warm nice smiley faces, and another beautiful present brought!
You guys are the best!
8. december 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for your kind words! It’s always a pleasure to welcome you, and we’re delighted to know that your experience with us continues to be a positive one. Our team truly appreciates your support and looks forward to seeing you again soon!
Helpful staff give a personal service
Helpful staff give a personal service. Shop is in a great location. Enough choice to find something you like.
14. december 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for your kind review! We’re delighted to hear that you enjoyed the personal service from our team and found our location convenient. It’s also great to know that our range offered you plenty of choice. We truly appreciate your support and look forward to welcoming you back again soon.
What a fantastic
What a fantastic, helpful and friendly establishment.
A lovely little family business offering great watches & jewellery at great prices.
They can’t do enough for you to make your experience a memorable one.
Excellent.
12. december 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for your kind words and wonderful review. We’re delighted to hear that you had such a positive experience with us. As a family business, it truly means a lot to know our efforts to provide friendly, helpful service and quality watches and jewellery are appreciated. We look forward to welcoming you back again in the future.
Besvarelse fra Merchant's Jewellers LTD
Thank you very much for your kind review. It’s always a pleasure to welcome you, and we’re delighted to hear that you enjoy the service and our team. We truly appreciate your support and look forward to seeing you again soon.
Excellent customer service that reached all the way to the U.S.
Excellent customer service that reached all the way to the U.S. Merchant Jewellers Director Karim Merchant was very courteous and diligent with helping me find just the right pieces of jewelry. He went above and beyond to help me. He communicated with me every step of the way and sent my package out quickly.
8. december 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for taking the time to share your experience. We’re delighted to hear that our customer service reached you all the way in the U.S., and that Karim was able to assist you in finding the perfect pieces. Providing attentive, courteous service and clear communication is very important to us, so it’s wonderful to know this was reflected throughout your experience. We truly appreciate your trust and support, and we hope to be of service to you again in the future.
Great knowledge of products
6. december 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you for your kind review. We’re pleased to hear that you found our product knowledge helpful. Providing clear, knowledgeable advice is very important to us, and we appreciate you taking the time to share your feedback. We look forward to welcoming you again.
Always looked after great service
Always looked after great service friendly staff . Lovely choice of jewellery.
3. december 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you for your lovely review. We’re so pleased to hear that you always feel well looked after and that you enjoy the service, our friendly team, and the selection of jewellery. Your support is greatly appreciated, and we look forward to welcoming you again soon.
We’re always treated with courtesy and…
We’re always treated with courtesy and respect and very helpful nothing to much
27. november 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you very much for your kind feedback. We’re delighted to hear that you are always treated with courtesy and respect, and that our team is able to be helpful whenever you visit. Your support means a great deal to us, and we look forward to seeing you again soon.
Amazing help always
24. november 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for your kind words. We’re really pleased to hear that you always find our help amazing. Your support means a lot to us, and we look forward to continuing to help you whenever you need us. 😊
5 star service
It is always a 5 star service at merchants jewellers.
The staff are friendly, approachable and very knowledagble. They always put the customer first and want to provide exactly what they want.
9. november 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for this incredible 5-star review—we're genuinely touched and truly grateful!
It means the world to hear that you consistently experience 5-star service at Merchants Jewelers. We're so proud of our team for being friendly, approachable, and knowledgeable, and especially for always putting the customer first to deliver exactly what you're looking for.
Your kind words capture the heart of what we aim to do every single day—thank you for noticing and for sharing it!
We feel incredibly lucky to have customers like you who appreciate the personal touch. It keeps us motivated and smiling.
Thank you again for your wonderful loyalty and for trusting us time and time again. We can't wait to welcome you back soon—whether it's for a browse, a chat, or your next perfect piece. You're amazing! 🌟💖
Very helpful
Very helpful , one item no longer available on an online purchase , they went the extra mile to ensure I was completely satisfied with an alternative charm. Efficient and speedy . Definitely recommend , thank you Karim
29. oktober 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for your wonderful review—we're truly grateful and touched by your kind words!
We're delighted to hear that Karim went the extra mile to find you the perfect alternative charm when your original choice was no longer available. It's fantastic that you felt completely satisfied, and that the process was efficient and speedy too. Your recommendation means the world to us!
Thank you again for your trust and for choosing Merchants Jewelers. Karim and the team send their warmest thanks—we can't wait to welcome you back soon for more sparkle and smiles. You're amazing! ✨💖
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for your kind words—we're truly delighted to hear you experienced very good customer service!
It's wonderful knowing our team made you feel valued and well looked after. Your feedback means a lot to us and keeps everyone motivated to deliver that personal, friendly touch every time.
Thank you for choosing Merchants Jewelers—we can't wait to welcome you back soon with more smiles and great service! 😊✨
You're amazing—see you again soon! 💖
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for your kind words! We're truly delighted to hear you experienced very good customer service—it means the world to us and our team works hard to make every interaction feel warm and helpful.
Your feedback brightens our day and inspires us to keep going above and beyond. Thank you for choosing Merchants Jewelers—we can't wait to welcome you back soon for more sparkle and smiles! 😊✨
The staff are so helpful and friendly…
The staff are so helpful and friendly but maintaining their professionalism
28. september 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for your lovely review—we're truly touched!
It's wonderful to hear that our Team struck the perfect balance of being so helpful and friendly while keeping that professional touch you appreciated. Your kind words mean a great deal to us and really reflect the warm, welcoming atmosphere we work hard to create every day.
Thank you for choosing Merchants Jewelers and for sharing your positive experience. We can't wait to welcome you back soon for more smiles, sparkle, and great service! 😊✨
Two 9 carat rings rhodium plated
I had two rings that were precious to me rhodium plated. One of them in particular was almost back to being yellow gold and I had them rhodium plated (back to white gold). The rings were away for 2 weeks and when I collected them they were sparkling like new again. Service from staff was excellent. Thank you
4. oktober 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for your wonderful review—we're truly delighted to hear how happy you are with the rhodium plating results!
It's fantastic that your precious rings are sparkling like new again, especially the one that had almost returned to its original yellow gold colour. We're thrilled the two-week process brought them back to their beautiful white gold shine, and even more grateful that our staff provided excellent service throughout. Your kind words mean the world to us!
Thank you for trusting Merchants Jewelers with your special pieces—we love helping restore that extra sparkle and seeing the joy it brings. Please come back anytime for more care, advice, or just a chat. You're amazing! ✨💍
Warmest thanks from the whole team! 😊
was on back order but came quicker than…
was on back order but came quicker than I thought
25. september 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for your lovely review—we're thrilled to hear the piece arrived quicker than expected, even though it was on back order!
It's wonderful knowing we could surprise you with faster delivery and get your special item to you sooner. Your patience and kind words mean a lot to us!
Thank you again for choosing Merchants Jewelers—we're so glad it exceeded your expectations. We can't wait to welcome you back for your next favourite find! ✨💖
Always a warm greeting combined with…
Always a warm greeting combined with the patience to accommodate the customers wishes.
13. september 2025
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for your lovely review—we're truly touched!
It warms our hearts to hear that you always receive a warm greeting and that our team takes the time and patience to truly accommodate your wishes. That's exactly the personal, caring touch we aim to bring to every visit. Your kind words mean the world to us and make everything we do feel worthwhile.
Thank you for choosing Merchants Jewelers and for sharing your positive experience. We can't wait to welcome you back soon with another warm smile and all the help you need! 😊✨
Besvarelse fra Merchant's Jewellers LTD
Thank you so much for your lovely review—we're absolutely thrilled to hear you're very happy with your charm!
It's wonderful knowing the piece brought you joy, and we're so grateful for your kind words about our service. Your happiness truly makes our day!
Thank you for choosing Merchants Jewelers—we can't wait to welcome you back soon for more sparkle and smiles. You're amazing! ✨💖
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