Excellent service, very quick response to my email, they gave me all the details I required & helped me log on to the correct item in their spares website, Thank you
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service from Scott as usual. Fast response, details, links and useful information. Fast packaging once the order was done. He even gave me a freebie with my order. Huge fan... Se mere
Bike is great! Some small things like being more apart than I thought it would be shipped but no big deal, small chip on forks , casset didn’t look super new just clean. All together quite happy about... Se mere
Virksomheden har svaret
My son had a crash snapping his rear suspension housing. Having a race in just over a week we ordered parts with an expected delivery 5-7 days Parts came in 3 days bike fixed ready for downhill ra... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Marin Bikes are Made For Fun. Since the first mountain bikes bearing the Marin Bikes name debuted in 1986, the brand has been dedicated to enriching the lives of our riders by making fun, high caliber bicycles, which provide years of riding enjoyment. We operate a business based on hard work, fueled by passion, and fulfilled by the satisfaction of bringing the joy of cycling to riders across the world.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Outstanding value, solid components. Great finish on the paint job.
Instructions would have been helpful with the assembly.
Bike is of really good quality
Bike is of really good quality. The fit and finish Is good. I am 6’ and I got the large frame. The bike seems to be a little on the long end. There’s not much more room to adjust the seat post down due to the water bottle mount/screw in the frame.
I also ordered the bike online and it didn’t come with a seat post clamp. I sent a message to Marin and have yet to hear back from them.

Besvarelse fra Marin Bikes
Rahmen hat Riss, keine Reaktion von Marin!
Ich hatte nach gut einem Jahr einen Riss im Carbonrahmen meines Marin Headlands. Außerdem drehte sich ein Insert einer Schraube im Rahmen, so dass man diese nicht mehr herausdrehen konnte. Von Marin bekam ich nie eine Rückmeldung auf meine Anfrage bezüglich Garantie. Zum Glück wurde es durch den Händler ersetzt.
Der Rahmen weist aber auch sonst weitere Konstruktive Mängel auf, die man in dieser Preisklasse nicht erwartet.
Die Kabelführung ist eine einzige Katastrophe. Um das Innenlagergehäuse verlaufen sie Außen herum. Es gibt hier zwei Zugführungen am Rahmen, die ins Carbon genietet sind. Da stehen einem die Haare zu berge!
Der Kabelaustritt vorne aus dem Unterrohr ist auch billigst gemacht. Die Kabel werden fast senkrecht nach Außen geführt, was absolut unschön aussieht. Das Kunststoffteil, durch das sie herausgeführt werden, ist nur in den Rahmen hineingedrückt und hält sich mit Kunststoffnasen, die abbrechen, wenn man das Teil ausbauen will.
Auch die Lackierung oben auf dem Unterrohr war fehlerhaft und hatte Bläschen.
Im Carbon waren zudem deutliche Dellen erkennbar.
Jeder billigrahmen von Temu dürfte da besser gemacht sein.
Alles in allem bin ich froh, den Rahmen los zu sein.
Ergänzung: Seitens Marin habe ich hier die Anfrage erhalten, dass ich ihnen den Vorgang per Mail schildern solle. Dies ist geschehen, bis heute ohne jegliche Reaktion seitens Marin, wie schon die ganze Zeit... Der Verdacht liegt nahe, dass man hier bei den Bewertungen bemüht tun will, letztendlich aber kein wirkliches Interesse hat solche Fälle zu klären.

Besvarelse fra Marin Bikes
Easy to navigate website
Easy to navigate website and locate the exact part I need for my mountain bike.
Marin Bikes are the Best
Purchasing the bike, Bolinas Ridge 2, was a breeze. Althoug the "estimated" delivery time was between 2 and 4 weeks, I received it in 5 days. The assembly instructions were easy to follow, and the customer service was outstanding when I contacted them about some left over parts and other questions.
This is my second bike from Marin. My first was stolen, then recovered. It was in bad enough shape that it would've been more expensive to fix it than buy a new one. It's currently out by the dumpster area if you want it.
The mechanics are great. Even out of the box all the gears were adjusted properly as there was no chatter while shifting through the gears. It is a smooth riding bike.
I’m a novice rider and this is my first…
I’m a novice rider and this is my first bike. Recommended by my son. He was right, this is a very nice bike. (Don’t tell him I said that.😉) Easy to assemble. Delivered quickly. I’m very pleased.
Absolutely great
Absolutely great, not 5 stars due to hanger is really soft, and shipping cost, but other than that it's great

Besvarelse fra Marin Bikes
Garbage website
All I wanted was to go to the website and get the specific part I needed for this Marin Rift Zone 1. The website is trash. I actually had to scoure the internet and purchase the part from a 3rd party company because the search engine for the manufacturer was garbage. Buy a Trek or Specialized instead!

Besvarelse fra Marin Bikes
Great bike at a great price!
Terrible experience
Terrible experience, took far too long to deliver, pedals are cheap. Seat is too high . Had to call out of work thwice for missed deliveries. Package required a signature. Literally had to chase down the FEDEX Driver to get my package while at work. This was honestly the worst most stressful thing I’ve ever ordered.

Besvarelse fra Marin Bikes
Insulted by customer service rep I contacted…
The customer service rep I contacted, Cindy Lacotta, insulted me. Text quoted below. Gravy, the rep she passed me off to, was helpful.
Hey Gravy,
This is an ExpertVoice order, and I suspect the guy isn’t really an “expert”. *eyeroll* Can you reach out to him and help him out?
Thanks,
c.

Besvarelse fra Marin Bikes
Room for improvement
Order took too long to ship and the through axel does not fit. I used the fitment recommended on the Marin sight. I have an axel that does not fit and had to overnight the correct one from another supplier.

Besvarelse fra Marin Bikes
Great bike!
Great bike!
This bike looks nice, performs great, and came quickly. Putting it together wasn't too challenging.

Besvarelse fra Marin Bikes
Here is what it is
Here is what it is; either they think the customer who returns their product deserves a phuq-U, so they don't do anything to facilitate the process, or they just think they're above retail detail.
Postal tracking showed our return delivered.
Nothing.
They're happy to come on here & pretend they care or want to help when they get a bad review - in reality, they don't answer emails if they know what you want. It's just not work they want to do.
They don't care about us, so it's safe to assume they won't care about you.

Besvarelse fra Marin Bikes
My Legs Hate Me, but My Soul Thanks Marin
I bought a Marin bike thinking I’d casually cruise around the neighborhood. Instead, I accidentally became that guy who wears padded shorts and says things like “cadence” unironically. Thanks, Marin — now I own three pairs of sunglasses, none of which are for fashion.
This bike climbs hills like a mountain goat on espresso and descends like it’s being chased by the IRS. Smooth, fast, and somehow makes me feel like a Tour de France contender even though I stop for snacks every 2 miles.
Pros:
Looks fast even when I'm walking it uphill
Made me google "aerodynamics for dads"
Local squirrels nod respectfully as I ride by
Cons:
My car feels jealous
My friends say I talk about "geometry" too much (they mean bike geometry, obviously)
I can't blame the bike for being slow anymore—it’s definitely me
10/10 would pedal into the sunset again.

Besvarelse fra Marin Bikes
One Good, On Bad
One bike arrived fine & is great! A second shipment/bike was damaged, missing parts & probably needs to be replaced...

Besvarelse fra Marin Bikes

Besvarelse fra Marin Bikes
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







