Excellent service, very quick response to my email, they gave me all the details I required & helped me log on to the correct item in their spares website, Thank you
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service from Scott as usual. Fast response, details, links and useful information. Fast packaging once the order was done. He even gave me a freebie with my order. Huge fan... Se mere
Bike is great! Some small things like being more apart than I thought it would be shipped but no big deal, small chip on forks , casset didn’t look super new just clean. All together quite happy about... Se mere
Virksomheden har svaret
My son had a crash snapping his rear suspension housing. Having a race in just over a week we ordered parts with an expected delivery 5-7 days Parts came in 3 days bike fixed ready for downhill ra... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Marin Bikes are Made For Fun. Since the first mountain bikes bearing the Marin Bikes name debuted in 1986, the brand has been dedicated to enriching the lives of our riders by making fun, high caliber bicycles, which provide years of riding enjoyment. We operate a business based on hard work, fueled by passion, and fulfilled by the satisfaction of bringing the joy of cycling to riders across the world.
Kontaktoplysninger
4,3
Fremragende
386 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They got back to me quickly and helped…
They got back to me quickly and helped me order the correct part I needed. Couldn’t ask for more.
10. september 2025
Marin DS 2 parts order
Got to right person who got me part info I needed to order parts
8. september 2025
Great price
Great price, fast shipping. They had the productcI was looking for that no other bike shop had.
8. september 2025
defective tires, no support
Bought a brand-new Marin bike. Both tires were defective from the factory. My local shop sent all the photos Marin requested… and then silence. No response from Marin. No help from the dealer. I had to pay for two brand-new tires myself. On a new bike! Absolutely unacceptable.
21. august 2025
Uopfordret anmeldelse
Besvarelse fra Marin Bikes
We're truly sorry about the defective tires on your new bike and our lack of response. This is completely unacceptable, and you shouldn't have paid out of pocket. Please email service@marinbikes.com with your photos and receipts, and name of the shop - we'll make this right!
Shipping is too expensive
Great support for an "older" model that just needed a proprietary derailleur hanger.
I would have much preferred a shipping option that wasn't a $15 premium via FedEx... Ground for $5? It's a 2oz derailleur hanger, throw it in an envelope. get creative.
5. september 2025
Besvarelse fra Marin Bikes
Thankyou for your feedback, we will take your feedback onboard and try and adjust accordingly. Happy trails
Nice product,packaged well,good…
Nice product,packaged well,good delivery time.Thanks.
25. august 2025
Very responsive service and attention…
Very responsive service and attention detail. Clearly Marin is a customer focused company which anticipates good future success! Thanks!
18. august 2025
Might only buy Marin if this keeps up.
I love the quality of the bike, especially for the price. This was a low-end purchase, to be clear, but everything you need is here. Yes, you need to do some assembly, but 80% is already done for you and the shifting is even tuned to some degree. My one gripe would be that the breaks were installed too quickly so they needed to be removed and centered for actual use. Still 5-stars for the price, quality, communication and speed of delivery!
15. august 2025
Don't order the tracker signs
Don't order the tracker signs. They look good but they are easily damaged. Mine came with two dents.
1. august 2025
Besvarelse fra Marin Bikes
We are genuinely sorry to hear this, we do our best to package them securely, but sometimes even that is not enough. Please can you email customer.service@marinbikes.com and we will get another one shipped out to you
Rift zone 1 bent derailleur hanger…
I bent my derailleur hanger and didn’t realize they are so bike specific now, especially the rift zone 1. I’m glad Marin still produces replacement parts or it would have cost me more money to buy a true through axle wheel. I also liked the updates on shipping. Thanks again!
13. august 2025
If I could I would have a whole stable…
If I could I would have a whole stable of Marin bikes. I just like their vibe.
5. august 2025
Awesome water bottle
Easy to order and came promptly(Live in NorCal) Water bottle looks good with my Marin carbon hardtail.
1. august 2025
Great so far
Bike shipped quickly and arrived ready to assemble. Assembly was easy but did take some knowledge. Bike rides great, fast and smooth and climbs well (better than expected). Nice quick geometry that will be fun everywhere! Not a lot of miles yet but can’t wait for more!
30. juli 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.