Margo & Main Anmeldelser 

13
•
TrustScore 3 ud af 5

3,0

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Virksomhedsoplysninger

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Skrevet af virksomheden

At Margo & Main, we sell clothing with one clear purpose: to help women feel confident, comfortable, and effortlessly put together, at every stage of life.


Kontaktoplysninger

3,0

Middel

TrustScore 3 ud af 5

13 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 87 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,0

Alle anmeldelser

(13)

13 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

The shoes I ordered were not what I…

The shoes I ordered were not what I received. They were not as pictured from their site. They were cheap imitations. Maybe worth 10.00.
Their shipping label was from China. When trying to return for FULL REFUND Margo + Main told me I would have to ship them to Belgium + there they would assess how much they would refund me including a deduction for “handling” whatever that means. Shipping to BEGIUM costs 40.00 + the shipping time is 30 days. This is all done to dissuade the buyer from returning as stated on their website. Why return something when it costs you more than your original purchase. This is a scam company + it’s a shame they have ripped so many of us off - with no guardrails or protection. Do not buy anything from this company. By now though I think they’ve taken or paused their website until they can start up again.

14. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Lovely quality

The quality of this piece is lovely. The fabric feels nice against the skin and the fit is very flattering without being too fitted.

3. september 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I have been scammed

I have been scammed. I never write poor reviews, but this is so egregiously bad. I ordered 2 cotton ribbed turtlenecks in women’s large size. They are not cotton at all - I work professionally with fabrics/fibre so I know what’s cotton and what’s not. And, the size is way off- really tiny - about a size 2 in USA sizing. I’m a size 10 and like to order a size larger for a comfortable fit. I can barely get these tops over my head and they make me look like a hideous stuffed sausage, Customer service appeared responsive but would only offer me a store credit. Not how most legitimate online retailers operate. So I’m out $100 with zero interest in getting anything else from these people.

14. oktober 2026
Uopfordret anmeldelse
Margo & Main-logo

Besvarelse fra Margo & Main

Dear Jacqueline,

We are sorry to hear that your purchase did not meet your expectations.

We would like to clarify that store credit was not the only option offered. You were also welcome to return the items for a refund in accordance with our return policy.

We remain committed to handling customer concerns fairly, professionally, and transparently.

Our offer remains available, and you are still welcome to return the items for a refund in accordance with our return policy.

Kind regards,
Customer Care Team
Margo & Main

Bedømt til 4 ud af 5 stjerner

Lovely everyday clothing

I purchased a few pieces and they have been very easy to work into my wardrobe. Comfortable enough for everyday wear but still nice enough to wear when meeting friends for lunch.

13. august 2026
Uopfordret anmeldelse
Margo & Main-logo

Besvarelse fra Margo & Main

Dear Scarlett,

Thank you for your lovely review!

We are delighted to hear that you are enjoying your purchases and that our clothing fits so effortlessly into your everyday wardrobe.

It's wonderful to know that you find our pieces both comfortable and stylish for different occasions.

We truly appreciate your support and look forward to welcoming you back soon!

Kind regards,
Customer Care Team
Margo & Main

Bedømt til 5 ud af 5 stjerner

I was so happy with my first order that…

I was so happy with my first order that I placed another one the following week. There are several pieces that suit my style.

10. august 2026
Uopfordret anmeldelse
Margo & Main-logo

Besvarelse fra Margo & Main

Dear Quentin,

Thank you so much for your wonderful review!

We are delighted to hear that you were happy with your first order and chose to shop with us again.

It means a lot to know that our collection suits your personal style. We truly appreciate your trust and continued support.

We look forward to welcoming you back again soon!

Kind regards,
Customer Care Team
Margo & Main

Bedømt til 1 ud af 5 stjerner

Temu in disguise

I was so excited to get my package from Margo and Main. I skipped to the house from the mailbox and enthusiastically opened the first bag. The excitement ended there. The items looked nothing like the photos on their site. They feel plasticky and poorly made. This is Temu disguised as a high end women’s brand. If I could pick one word to describe their clothes it would be CHEAP. Let my experience be a lesson to you. Steer clear of Margo and Main unless you enjoy overpriced, misshapen, polyester crap.

29. september 2026
Uopfordret anmeldelse
Margo & Main-logo

Besvarelse fra Margo & Main

Hi Amanda,

Thank you for sharing your feedback. We’re very sorry to hear that your order did not meet your expectations.

We always want our customers to feel happy with their purchase, and we would like the opportunity to look into this and help find a suitable solution for you.

Please contact our customer care team with your order details, and we’ll be happy to review this further.

Kind regards,

Margo & Main

Bedømt til 1 ud af 5 stjerner

Don’t do it! Scam

Do not believe any of the reviews be above the one Star reviews. The Chinese use this system all the time. They don’t tell you upfront that you will be required to return any item to some foreign country where obviously you will not be doing because it is prohibitively expensive. They then use the offer of 15% back than 30% back then 45% back and so on eventually, they stop and you will not be getting any money. This is their system believe me please contact your credit card company or PayPal and let them know of this scam and try to get your money back. Do not let them keep your money. I made the mistake of not checking into return policy and when I ask them if I was seriously supposed to return to Belgium and they said yes do not buy anything from these stores until you check where the return is supposed to be sent. Then you will find whether this is a scam company or not.

20. september 2026
Uopfordret anmeldelse
Margo & Main-logo

Besvarelse fra Margo & Main

Dear Maria,

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.

We want to clarify that we are a legitimate business and we take customer concerns seriously. Our support team reviews each case individually and does its best to offer a fair solution based on the situation.

We understand that return processes can sometimes be frustrating, especially when shipping costs are involved. That is why our team also looks for alternative ways to help customers where possible.
We regret that you feel this way, but we remain committed to assisting you professionally. Please contact our support team directly so we can continue reviewing your case and help with the available options.

Kind regards,

Margo & Main

Bedømt til 1 ud af 5 stjerner

The products were so cheap I threw them…

The products were so cheap I threw them away

28. august 2026
Uopfordret anmeldelse
Margo & Main-logo

Besvarelse fra Margo & Main

Dear Deborah,

Thank you for sharing your feedback. We’re sorry to hear that the products did not meet your expectations.

We take quality concerns seriously and always want our customers to feel heard. Our support team is available to review concerns directly and help with the available options based on each situation.

We regret that you felt disappointed with your order, but we remain committed to assisting customers professionally and finding a suitable resolution where possible.

Kind regards,

Margo & Main

Bedømt til 1 ud af 5 stjerner

Very disappointing experience with both product quality and customer service

Very disappointing experience with Margo & Main. I would strongly caution others before ordering from this company.

I ordered a pair of pants that were advertised as a “linen blend.” When they arrived, the garment tag stated that they were 100% polyester. On top of that, the pants were completely transparent and, in my opinion, the quality was extremely poor. This was not simply a matter of the pants not fitting or me changing my mind—the item I received did not match the advertised fabric description.

I contacted Margo & Main because I wanted to return the pants for a full refund. Instead of providing a reasonable solution for an item that was not as described, customer service repeatedly tried to convince me to keep them. I was offered store credit, then a 25% refund to keep the pants, and eventually a 40% refund. I repeatedly explained that I did not want the pants or store credit and simply wanted to return the item.

Their response was that I would need to arrange and pay for international return shipping myself in order to receive a full refund. They refused to provide a prepaid return label or cover the return shipping—even after I specifically pointed out that the pants were advertised as a linen blend but arrived labeled 100% polyester.

After multiple emails, their final position was essentially that I could either pay to ship the misrepresented item internationally or accept a 40% refund and keep pants I do not want and cannot reasonably wear because they are transparent.

I find this return process unacceptable, particularly when the product received does not match the material advertised on the website. I would recommend that anyone considering ordering from Margo & Main carefully review their return policy and be aware that you may be responsible for international return shipping even if you believe the item you receive is not as described.

Based on both the product I received and the way this was handled by customer service, I would not purchase from Margo & Main again.

30. august 2026
Uopfordret anmeldelse
Margo & Main-logo

Besvarelse fra Margo & Main

Dear Jessica,

Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your order and with your experience.

We understand your concern regarding the material description and the quality of the pants received. We take feedback like this seriously, and we are reviewing the product information and customer experience around this item to ensure our listings are as clear and accurate as possible.

Our support team has been in contact with you directly regarding the return request and available resolution. We’re sorry that the process did not feel satisfactory, and we understand your frustration.

We appreciate you bringing this to our attention and will use your feedback to improve both our product descriptions and support process moving forward.

Kind regards,

Margo & Main

Bedømt til 5 ud af 5 stjerner

Ezcellent Customer Service

I’m extremely impressed with the customer service I received. When the shoes I purchased didn’t fit quite right, they went above and beyond to make things right. Instead of requiring me to return the shoes, they generously offered me a credit toward another purchase.

I truly appreciate how easy and hassle-free they made the process. It’s refreshing to deal with a company that genuinely cares about its customers and stands behind its products. Thank you for the outstanding service and for making what could have been a frustrating experience such a positive one!

I’ll definitely be a returning customer! ❤️

27. august 2026
Uopfordret anmeldelse
Margo & Main-logo

Besvarelse fra Margo & Main

Thank you so much, Jeanette.

We truly appreciate your kind words and are so happy to hear that our support team was able to make the process easy and positive for you.

Your feedback means a lot to us, and we’re grateful for your trust. We look forward to welcoming you back again soon.

Kind regards,

Margo & Main

Bedømt til 1 ud af 5 stjerner

Poor Quality, Company Does Not Honor Its Own Return Policies - Scam

Not only were the items I received made from extremely poor-quality materials that did not match their appearance on the website, but the company has also refused to honor its advertised 30-day return-for-refund policy.

Given the prices, I expected a much higher caliber of materials and construction. I followed the return instructions on the company's website, completed the required return form, and answered all of the requested questions. I then received an email asking me to further justify my return request and provide photographs. Since then, I have replied to that same email thread six separate times, clearly requesting to proceed with my return. Rather than honoring its published return policy, the company has continued to delay the process and pressure me to accept store credit instead of a refund.

Based on my experience, I would not recommend purchasing from this company.

15. august 2026
Uopfordret anmeldelse
Margo & Main-logo

Besvarelse fra Margo & Main

Dear Danielle,

Thank you for your feedback. We’re sorry to hear that you were disappointed with your experience.

We take all customer concerns seriously and always aim to resolve issues fairly and in line with our return process. Our team has been in contact with you by email regarding your return request and available options.

We’re sorry for any confusion or frustration caused, and we remain available to assist you further directly through our customer support email.

Kind regards,

Margo & Main

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