Malenzo  Anmeldelser 

152
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

First time trying Malenzo, will definitely purchase again. The merino wool is lovely and fine, and the item was very well finished. Customer service is very responsive and delivery was quick too. Noth... Se mere

Bedømt til 3 ud af 5 stjerner

Purchased a long sleeve polo which was unfortunately too small so had to return. This is where the problems start. Been 2 weeks now and still no refund or response from Malenzo. Shame because the qual... Se mere

Bedømt til 5 ud af 5 stjerner

I’ve bought 4 tops from malenzo, with the quality blowing me away each time due to the fit an the quality of the material! I’ve paid high end retail prices for knitwear from places such as Luca Falcon... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

*Highest quality knitwear that’s quite clearly had many hours of design work put into it. Luxury products that fit even better than expected and at competitive prices. *First class customer ser... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Herretøjsbutik

Skrevet af virksomheden

Clothing Brand. Smart Casual Menswear. Fitted. Affordable. Luxury.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

152 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(152)

29 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Happy customer

Bought my soon 3 hoodies from this site absolutely lovely and delivered on time customer services also amazing would order from here again

2. oktober 2025
Bedømt til 5 ud af 5 stjerner

Fantastic customer service

Despite issues with the courier losing parcels they'd sent out on more than one occasion the customer service was brilliant. Went out of their way to make sure the items I'd ordered arrived. Tops look great and fit really well.

22. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Still haven’t received my order

Still haven’t received my order. I have emailed both malenzo and royal mail and got no response. I ordered nearly a month ago

4. december 2024
Malenzo -logo

Besvarelse fra Malenzo

Hi Aiden,

Hope you are well and thanks for taking the time to leave a review.

We can not find an email from you to say you have not received your item but if you could please check you have sent it to info@malenzo.co.uk that would be excellent.

We can only apologise that your item has been delayed arriving to you we know how frustrating this must be, we checked your order and we sent it with next day delivery 2 weeks ago which is extremely frustrating for us both that it hasn’t arrived.

We will chase this up tomorrow with The Royal Mail and I will get back to you with a response. We have lots of serious delays with orders that were sent from the Black Friday weekend.

The Royal Mail are conducting an investigation into this themselves as we have already lodged a complaint but we will add yours to the list and update you asap.

We can only apologise again but as soon as we hand the item over to Royal Mail we have to rely on them to deliver it on time which at this time of year they seem to be struggling to do.

I’ll be in touch again tomorrow once I have spoke to them

James

Bedømt til 5 ud af 5 stjerner

High end quality every time!

High end quality every time!

I've never had a bad fitted piece of Malenzo garment, and I've bought from every one of their launches. I have recommended every one of my friends and family to buy from this company. What ever they are doing they are doing it right, keep it up!

4. december 2024
Bedømt til 5 ud af 5 stjerner

Excellent service easy pay options…

Excellent service easy pay options really quick delivery and high quality clothing

29. november 2023
Malenzo -logo

Besvarelse fra Malenzo

Hi Amanda,

Thanks for taking the time to leave such a brilliant review.

We're glad we've met your expectations with pay, delivery and the quality of our garments.

Speak soon

James

Bedømt til 4 ud af 5 stjerner

Could do better! .... but recovered the situation!

Not all the items were in stock, despite logging in at 7pm in response to an email that said the stock would be available from 7pm.....

The order included one incorrectly sized item (ordered XL and XXL; was sent 2 XLs)

I've emailed to get a refund form (in line with the Easy Returns advertised) and no-one's responded.

On a positive note, the product itself looks & feels good quality and well made.

Update: I received a response this evening to my email. To be fair to Malenzo, they have apologised, addressed the error with the wrongly-sent item, and refunded the delivery cost. Availability remains an issue which hopefully will improve in future

29. november 2023
Malenzo -logo

Besvarelse fra Malenzo

Hi Dom,

Thanks for taking the time to leave a 4 star review even though we made a mistake with your order.

6/7 items were correctly packed and sent to you but we sent 2 XLs in the same garment instead of an XL and XXL so again I would like to apologise for this.

We responded to your email 6 hours later which I agree could have been sooner but due to then recent launch we have been busier than usual, we normally respond within the hour.

We have refunded you some of your order to apologise for the inconvenience caused and will replace the missing item.

Regarding one item being out of stock straight away - unfortunately this is the main issue we have as a reasonably 'new' business. The demand far outweighs what we can make/put on sale so it results in some sizes selling out almost instantly.

We know you managed to get 7 out of the 8 items you wanted before they sold out but if we have any returns for the item that did sell out before you can purchase we will make sure you are first to be able to purchase it.

I hope this is ok and we really appreciate your patience and support.

Speak soon

James



Bedømt til 5 ud af 5 stjerner

Amazing quality polos

Having heard of the quality of malenzo clothes I thought I would give them a try and so bought 2 polo shirts. Absolutely amazing quality, a boss fit and looks decent on aswell.

25. april 2023

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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