MAGFAST Anmeldelser 

I was skeptical at first when I saw the ad “just pay shipping!” It said. I thought that couldn’t be right so I ordered. There must have been so many orders for the case because I had COMPLETELY forgotten that I had ordered it. I even received a instagram comment if I had received the case yet. Lo and behold! It’s here! Fits my phone PERFECTLY! I’m a clutz and I have ALWAYS kept my phones covered. This case is 100 % quality. Love it and the way it charges through the case. I couldn’t ask for anything better. Thanks so much!

I ordered the Clear Cut case for my iPhone 15 Pro Max. I was actually very curious to see what the difference was between this case and a very similar one that I already had from a different brand. I will say that I was a little disappointed when I found out that the case was on backorder and would take longer to be delivered. It took about a month and a half to receive the case, but the good thing was that they did provide with regular updates as far as the status. So I was happy with that. When I finally did receive the case, it looked just like the case that I already had, BUT when I put the case on my phone and try it out and felt it it actually was different. I will say that I was very pleasantly surprised that the case did not feel as thick and bolting as my other case although again it looked almost exactly the same. It was also easier to put on my phone and to remove it. The ram around the case seems to have some sort of metal pieces which you would think would add to the thickness and weight, but that is not the case. And fortunately/unfortunately I have dropped my phone with the MAGFAST case, and it held up very well and protected my phone and the screen. The buttons all lineup perfectly and the wireless charging works great. Overall, I would have to say that I am very highly satisfied with the MAGFAST case and we’re definitely consider purchasing additional products from them. I’ve only had it about one week so it’s too early to tell, but I am quite hopeful that it will remain clear and not turn yellow like my other cases have in the past.

Sheesh!!! I didn’t know I’d like the case this much! I forgot what my phone actually looked like until I got my new case. More than the case, the order update was much appreciated. And it arrived right on time as it was supposed to. As the Terminator said, “I’ll be back!”

Just as described. Wish there were more color choices. Lol any color besides no color. It would be nice if there were colors to match your cables

1 Star

I have been a MAGFAST supporter from the beginning, investing in the company twice and purchasing their products as a customer. Unfortunately, my experience has been incredibly disappointing.

To this day, I still have not received all of the products I paid for, nor have I received a refund for the items that were never shipped. Despite repeated attempts to resolve this, I have been ignored.

Their so-called lifetime warranty has also proven to be meaningless. I have requested a warranty replacement for my Lux cable multiple times, yet I have never received a replacement or even the courtesy of a response.

What is most frustrating is the complete lack of customer service and accountability. It feels like Seymour and Kate are far more focused on livestreams and building their public image than taking care of the loyal customers and early investors who helped support this company from the start.

As someone who believed in MAGFAST enough to invest twice, this has been extremely disappointing. I expected transparency, communication, and a company that stood behind its products and promises. Instead, I’ve experienced silence, unfulfilled orders, and an ignored warranty.

I can no longer recommend MAGFAST based on my experience.

My experience with Joelle’s customer service has been absolutely horrible. I pre‑ordered in 2019 and it took years to receive anything. My Extreme stopped working under warranty, and after months of emails, hoops, and runaround, all they offered was a $100 credit toward a replacement. I was then told they never even made the Gen 1 watch charger, so I’d have to pay more to move to the next generation. This has been frustrating, misleading, and a complete waste of time. I do not recommend spending your money with this company.

I know Seymour mentioned it at the end of his last reveal, but the ordering and receiving of products is horrendously exaggerated to the point that I forget what order. It is beyond acceptable. I am uncertain whether you produced them or not, but I have never received the travel charger. As you well know, life is very busy, by design, and I do not have the time to listen to all of your presentations or read all of your emails, pushing products that take months or even years to receive. That aside, I try not to be a "squeaky wheel", and constantly complain.
Please do try to get better with the shipping logistics.

MAGFAST is a start-up company. Be patient. I finally got my investor perks from the last round of investments.

I had ordered during an "advertising time" and had been watching for my product. Then I noticed that I needed to sent specifics for the clear cover and as soon as I got that in, the product was on the way and arrived quickly. I have really enjoyed using my Magfast power cords as they work well and have not failed me in over 4 years. I have the 1st generation, but they are still fast and I need more of them to replace my store-bought ones of the past that are failing.

MAGFAST has made an amazing transition from struggling survivors to greatness! Their current fleet of products represent world-class perfection in the wired and wireless charging world.
Air PRO is literally the best look/feel/performing charging stand available today. Database Pro is a modern, beautiful, consolidating data hub. LUX and LUX Pro cables define high performance with luxuriously delightful look and feel, while their line of PowerBrick chargers elegantly push all of the power that the Xi standard allows.
The next round of manufacturing looks to put their performance onto a brightly lit world stage to begin their vault over and above all competition!

It is just a great product, love the way it works with no problem. I am ruff on my stuff and it really holds up!

The products are well made and work well. However, there are no clear instructions on how to set up the Database Pro and Air for maximum effectiveness. I would recommend these products. One of my complaints is the time it took to ship the product. Shipping is not acceptable.

I love all the colors available for the charging cords I ordered and the great quality. I think Magfast tried to grow too fast and had to stop and regroup and that's why it took so long to get my order.

I received my Airpro a week ago. What a difference from what I had been using! It’s a sturdy well built piece of tech! The functionality is great and it looks great too!

shipping was very fast. Item works great

The cables are awesome. The issue I have is with the shipping and delivery. I ordered many cables way before Christmas and expected delivery in time for Christmas for Christmas gifts. I just received them. There was no mention that said delayed delivery when I ordered them. I spent way to much money on these and them had to come up with other gifts.

I started my experience with MagFast many years ago during their start up and 1st Generation release of Magnetic Chargers. I patiently waited knowing this was a startup Company and was pleased with some of their first released products.

Now, a few years later, what can I say but “Wow”!!! The redevelopment of the MagFast Brand and the release of their new 2nd Generation products has been fantastic. I’ve purchased lots of the 2nd Generation products and I’m super impressed with the new direction MagFast has taken!! The products are nothing short of perfection and the packaging I see second to none!! Way to go MagFast - Looking forward to future products and releases!

Lux pro cables are awesome. Charges my phone in a fraction of the time. Now, if only there was a shorter version of this awesome cable for using in my car.......

Magfast is hands-down the world’s number one when it comes to charging capabilities and cutting-edge technology. Their vision for the future of tech is unmatched, and I am incredibly proud to be a small investor in what they are building. As someone who strictly manages a budget, I absolutely love the Magbucks program—it makes staying on track financially a breeze while still allowing me to be a part of the journey.
Overall, the innovation here is spectacular. However, there is one area where Magfast needs to supercharge its performance: Customer Service.
Right now, trying to get a live human being on the phone is a major challenge. When a complex issue pops up, relying solely on automated pathways or delayed messages means problems take much longer to get resolved than they should. A premium tech company deserves a premium, human-centric support experience to match!
That being said, my belief in this brand is unshakable. I am a loyal customer for life. As long as Magfast continues to deliver thriving, affordable, and revolutionary products, I will be right here supporting them every step of the way.

I am not sure which interaction this is in regard to. I have two tickets open and one recently closed.

One was answered - 369524 I give this 5*.

The second, I'm still awaiting a response. It was about the luggage. MS10023124 - 1*, due to lack of response after more than three weeks.

Thirdly, is my most recent ticket in regard to the PowerBrick Pro - Ticket 371001 . The response I received from Marco was focused on the AirPro. My AirPro is not involved in this issue. 2* for now as if focus can be given to the product and issue at hand, the rating can go up.

Lastly I received a shipment this week, but cannot comment yet, as I'm out of town. I will be back after the holiday and can update this at that time.

I am a huge fan of the products and am an investor as well. I want the company to succeed and flourish, but the support area still needs work.