This is the second time I’ve purchased glasses from Mad About Specs and wouldn’t go anywhere else. Two pairs of glasses on each order as I just couldn’t decide what ones where my favourite but they ar... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My repeat purchase was easily completed. The instructions were clear and straight forward to follow, after which I could track and monitor the progress of completing the order. Glasses arrived i... Se mere
Good online experience, prompt delivery of glasses to try at home and helpful feedback from staff via email. Although the glasses took slightly longer than expected to arrive I don't think I've ever... Se mere
I ordered trial frames which were great. After choosing a pair I ordered the lenses. Unfortunately they are very distorted and make everything look curved in my peripheral vision. I am very disappoint... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Explore in our selection of glasses. We set fair prices on frames and lenses. Don't pay more if you should be paying less.
Kontaktoplysninger
Kingsway 88, WC2B
- madaboutspecs.co.uk
4,2
God
792 anmeldelser
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I bought some glasses from this…
I bought some glasses from this website, they were the wrong frames but the right prescription. I contacted them to let them know and have never received a reply
22. april 2021
Besvarelse fra Mad About Specs
Hi Leigh,
We're so sorry to hear this.
We have looked through all our correspondance in emails and internal chats.
We have not been able to locate any communication from yourself via the email you provided us with, or by the name.
If you have recieved the wrong frame, then we must absoultely change this for you. We would not shy away, if something is wrong. We are constantly working to become better.
We will work with you to make it right.
Please do email us on info@madaboutspecs.co.uk
We're here to help.
In the meantime, we wish you a lovely day.
With Kindest Regards,
Ravi
Optometrist/Eye Specialist
Mad About Specs Team
Mad about Mad about Specs
Good online experience, prompt delivery of glasses to try at home and helpful feedback from staff via email. Although the glasses took slightly longer than expected to arrive I don't think I've ever been as happy with how a pair of glasses look or feel (and I've been wearing glasses for 35 years).
I would definitely recommend Mad About Specs and I will be using them again.
22. april 2021
Fantastic experience with mad about…
Fantastic experience with mad about specs. I would definitely use again and think they're much better value for money than the High Street opticians. I've recommended it to a few people who were also very happy with them.
18. april 2021
Fantastic service from beginning to…
Fantastic service from beginning to end. So pleased with my glasses. Great quality, excellent price. Great communication throughout, from dispatch of my Home Trial, to dispatch if my actual glasses. Would thoroughly recommend them to anyone :)
17. april 2021
Staff were Friendly and helpful
Staff were Friendly and helpful, always happy to offer advice. Dispatch time was a little longer than I had hoped for. Glasses arrived in high quality case, and very impressed so far.
16. april 2021
So happy! Game-changing, trustworthy, reassuring
I rarely write reviews but with such a significant purchase like prescription glasses, and being so happy with the actual glasses themselves I felt I had to. I did 3 home try ons ordered on the same day - Mad About Specs, Bloom and Ace & Tate. The others were a little bit more swish with their packaging, but slower in delivery. While the experience of the site and presentation on delivery of the others - from a warm fluffy ‘I feel special’ perspective - was nice to have at home, the truth is I liked the frames better from Mad About Specs (the others may have had a better shot if they’d have what I wanted available).
Love my glasses, HD whatever extra is a game changer for vision (if not changed my lenses for 3 years or more!) and the blue light protection makes me feel like I’m taking care of my eyes a little more. Worth the money.
With a little bit of work on the branding, site UX and customer email flows, and maintaining availability of options to try may help this brand on their journey. But regardless, I’m happy to stick with them for a future order!
CANT EVEN BELIEVE I WANNA BUY ANOTHER PAIR! BUT I DO!
15. april 2021
Uopfordret anmeldelse
Perfect fit
Perfect fit, the glasses are high quality, the blue filter lenses are doing a great job in protecting my eyes.
Thank you for taking care of my vision :)!
14. april 2021
Absolutely love my new tortoise shell…
Absolutely love my new tortoise shell glasses. They are so lightweight and comfortable and I no longer have headaches at work! Thank you so much 😃xxx
14. april 2021
Very pleased
Just received my first order from mad about specs and very pleased, the specs are as advertised, fit well so I’m really pleased.
13. april 2021
I'm really happy with my new glasses
I'm really happy with my new glasses. The customer service has been great and they arrived really quickly. Will order here again.
12. april 2021
Absolutely brilliant service
Absolutely brilliant service, I can't recommend them highly enough. I love my glasses and will be ordering all pairs here in the future.
Thank you
12. april 2021
Great service and quick and at a…
Great service and quick and at a fraction of the cost ! Love my glasses and prescription sunglasses !
8. april 2021
Best service ever
Hey! I’m not usually one to leave reviews to be honest- but WOW. I am so so happy with my glasses. I wish I had found your website earlier. I absolutely love the whole idea of trying lenses at home, sending prescription in and having my own personalised glasses. And the customer service and team is absolutely amazing - literally couldn’t ask for anything more.
Thanks so much and have a nice day!
7. april 2021
Uopfordret anmeldelse
Very efficient post system and good…
Very efficient post system and good range of specs. Pleased with my order.
6. april 2021
Great service
Great service! Free trial of 4 pairs arrived very quickly, i then received a great discount and ordered 2 pairs in my prescription. They arrived very quickly too. Would definitely use again.
6. april 2021
Brilliant service Mad About Specs
Brilliant service Mad About Specs. From the beginning, choosing my frames to receiving my lovely specs in the post (beautifully packaged) I couldn’t be happier.
6. april 2021
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