The function of the mobile service is generally good Sadly I can’t find a way to automatically renew each month so I have to go through the hassle of putting in card details etc My local PT card ge... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
i like the pricing and amount of data provided, i also like the roaming services. I dislike the signal drop and 5G outage in Lisbon. Many times while I am on any call such as whatsapp or similar apps,... Se mere
Virksomheden har svaret
Miss Amanda helped me awesomly, to get back my new number after i lost my phone and had troubles to sign in to my old data, to be able to speak with my family again. I kiss your eyes, thank you very... Se mere
Virksomheden har svaret
Não funciona, pura e simplesmente! Um plano com 200 Gb de tráfego, numa zona de cobertura 5G onde um simples teste de velocidade não passou dos 3 Mbps! Além da velocidade medíocre, a ligação perde-... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Kontaktoplysninger
1050-127, Lisbon, Storbritannien
- lycamobile.pt
3,0
Middel
937 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very poor network and coverage.
1. juni 2026
Uopfordret anmeldelse
Excelente atendimento realizado por…
Excelente atendimento realizado por Maximiano Gomes.
Respondendo de forma clara e resolvendo o problema que eu precisava.
19. juni 2026
Uopfordret anmeldelse
É muito fácil recarregar com a Lyca
É muito fácil recarregar com a Lyca, mesmo estando no estrangeiro.
19. juni 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Not so good coverage inside Portugal’s.
Not so good coverage inside Portugal’s.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Lyca Mobile PT
Dear Ghimire,
We're sorry to hear that your coverage experience in Portugal did not meet your expectations.
Please share your Lyca Mobile number, registered email ID, and any reference number you may have. Once we receive these details, we will investigate the issue and do our best to resolve it as quickly as possible.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycatelindia.in
Signal interruptions internet lacking…
Signal interruptions internet lacking sometimes can't even send a text at WhatsApp video call quality is not good due to low speed 😞😞😞😞 if there is a option less than one Star ⭐ or anything else I'll surely choose that. I am really disappointed at your service quality.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Lyca Mobile PT
Dear Syed,
We're sorry to hear about your experience with our network service and understand how frustrating signal interruptions and slow internet speeds can be.
Thank you for already providing your details. We have forwarded your case for investigation, and we will working to identify the issue. Please be assured that we will do our best to resolve this matter as quickly as possible.
Thank you for your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycatelindia.in
Auto renew monthly is difficult
The function of the mobile service is generally good
Sadly I can’t find a way to automatically renew each month so I have to go through the hassle of putting in card details etc
My local PT card gets refused as an attempt to scam so I have to use a UK card each time
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Lyca Mobile PT
Dear Andy,
Thank you for your feedback. We are sorry to hear about the difficulties you have experienced with autorenewal and card payments.
Please share your Lyca Mobile number, registered email ID, and any reference number you may have. Once we receive these details, we will investigate the matter and work towards resolving your concern as soon as possible.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycatelindia.in
Muito satisfeita com o serviço da…
Muito satisfeita com o serviço da Lycamobile! O Maximiano Gomes foi extremamente prestável e tornou tudo muito fácil. Excelente apoio ao cliente — recomendo!
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Lyca Mobile PT
Prezado(a) Cliente,
Agradecemos seu feedback positivo. Ficamos muito felizes em saber que você teve uma ótima experiência e que Maximiano Gomes conseguiu ajudá-lo(a) de forma eficaz.
Agradecemos muito sua recomendação e certamente compartilharemos seus comentários com a equipe.
Atenciosamente,
Equipe de Resolução de Avaliações da Lyca Mobile,
trustpilotreview@lycatelindia.in
Experience was good .They provide me a…
Experience was good .They provide me a best service.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Lyca Mobile PT
Dear Gagandeep,
We're glad you enjoyed your experience. We appreciate your kind words about our service.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycatelindia.in
Deveriam fazer un plano com dados…
Deveriam fazer un plano com dados mobiles ilimitados fico muitas vezes sem dados a meio do mês
13. juni 2026
Uopfordret anmeldelse
Besvarelse fra Lyca Mobile PT
Prezado Alex,
Agradecemos seu feedback. Lamentamos que seu plano atual não atenda plenamente às suas necessidades de dados.
Agradecemos seus comentários e os compartilharemos com a equipe responsável para análise. Por favor, informe seu número Lyca Mobile, endereço de e-mail cadastrado e qualquer número de referência que você tenha, para que possamos analisar sua conta e ajudá-lo(a) ainda mais.
Caso prefira entrar em contato conosco diretamente, envie um e-mail para trustpilotreview@lycamobile.com a qualquer momento. Estamos à sua disposição.
Atenciosamente,
Equipe Lyca Mobile Trustpilot
If zero stars were an option that’s the…
If zero stars were an option that’s the one I’m choose. Horrendous service, I’m still waiting to be contacted.
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra Lyca Mobile PT
Dear Latifa,
We are sorry to hear about your experience and the delay in receiving a response.
Please be assured that we have received your details and escalated your case to the relevant team for further investigation. We are currently reviewing the matter and will work to resolve it as quickly as possible.
If you’d like to reach us directly, you can email trustpilotreview@lycamobile.com anytime. We’re here for you.
Regards,
Lyca Mobile Trustpilot Team
Good enough, but very far from great
Service is usually very low (and I live in Porto), sometimes nothing works well. It's cheap, though.
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra Lyca Mobile PT
Dear Mariana,
Thank you for your feedback. We are sorry to hear that your experience with our service in Porto did not meet your expectations.
We would like to look into this further and assist you. Please share your Lyca Mobile number, registered email address, and any reference or complaint number you may have, so we can investigate and resolve the issue as quickly as possible.
If you’d like to reach us directly, you can email trustpilotreview@lycamobile.com anytime. We’re here for you.
Regards,
Lyca Mobile Trustpilot Team
Mathmagicians or incompetence
The lycamobile says my number doesnt exist anymore, like if math itself was changed.
Their magic or incompetence "dissapeared" with my number, or the fact of they dont like concurrence and simply didnt port my number because in their explanation "it doesnt exist", maybe there where a witch working for them?
More serieously, this number is used by a minor that you put in danger by not complying with the law!
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Lyca Mobile PT
Dear Diogo,
We are sorry to hear about your experience and understand your concerns. Please be assured that we have received your details and have escalated the matter to the relevant team for investigation.
Our team is reviewing your case and will work to resolve the issue as soon as possible.
If you’d like to reach us directly, you can email trustpilotreview@lycamobile.com anytime. We’re here for you.
Regards,
Lyca Mobile Trustpilot Team
The customer executive provide right…
The customer executive provide right information in less time.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Lyca Mobile PT
Dear Sandeep,
We are so pleased to hear our executive provided helpful and prompt information. Thank you for your kind words!
You can also email us anytime at trustpilotreview@lycatelindia.in. We are here to help!
Regards,
Lyca Mobile Trustpilot Team
Not good poor conection
Your SIM works throughout Europe, but its network is very slow in Portugal.
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra Lyca Mobile PT
Dear Dhola,
Thank you for your feedback. We are sorry to hear about the poor connection you have experienced.
Please share your Lyca Mobile number, registered email ID, and any reference number you may have. Once we receive these details, we will investigate the issue and work towards resolving it as soon as possible.
If you’d like to reach us directly, you can email trustpilotreview@lycamobile.com anytime. We’re here for you.
Regards,
Lyca Mobile Trustpilot Team
3 Mbps numa zona de 5G 👌🏻
Não funciona, pura e simplesmente!
Um plano com 200 Gb de tráfego, numa zona de cobertura 5G onde um simples teste de velocidade não passou dos 3 Mbps! Além da velocidade medíocre, a ligação perde-se constantemente.
Deviam ter vergonha em vender o serviço que vendem.
Se querem um serviço de internet móvel que não funciona, é comprar-lhes um cartão.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Lyca Mobile PT
Caro Hermano,
Agradecemos o seu feedback. Pedimos sinceras desculpas pelo inconveniente causado pela baixa velocidade de dados e pelos problemas de ligação que enfrentou.
Compreendemos o quão frustrante isto deve ser. Como já forneceu os detalhes relevantes, a nossa equipa está a investigar o problema e trabalhará para o resolver o mais rapidamente possível.
Agradecemos a sua paciência e compreensão.
Caso pretenda contactar-nos diretamente, envie um e-mail para trustpilotreview@lycamobile.com a qualquer momento. Estamos à sua disposição.
Atenciosamente,
Equipa Lyca Mobile Trustpilot
I bought some E-Sim cards for single…
I bought some E-Sim cards for single use. I deleted the cards of my phone and e-mail, but they continued charging me money and the customer support refuses to delete my cards saying I can do it myself if I enter in my account (Lyca account asks me the e-sim numbers that I don’t have it anymore)
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Lyca Mobile PT
Dear Iris,
We appreciate you sharing your experience. We understand your frustration regarding the recurring charges and the difficulty accessing your account without the eSIM numbers. We are looking into ways to improve our support for such situations.
To assist you further, please share your Lyca Mobile number, registered email address, and reference number. Providing this information will help us resolve your issue more quickly.
Kindly send these details to the email address provided below.
You may also contact us anytime at trustpilotreview@lycatelindia.in. We are here to help.
Regards,
Lyca Mobile Trustpilot Team
Besvarelse fra Lyca Mobile PT
Prezado Marcos,
Agradecemos por dedicar seu tempo para compartilhar seu feedback.
Ficamos muito felizes em saber da sua experiência positiva e agradecemos imensamente suas gentis palavras sobre nossa equipe de atendimento ao cliente. Seu apoio nos motiva a continuar oferecendo um serviço excelente.
Atenciosamente,
Equipe Lyca Mobile Trustpilot
Good service and easy management
Good, responsive and helpful customer service. Strighforward account management.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Lyca Mobile PT
Dear Carlos,
We're happy to hear that our customer service was responsive and helpful. We appreciate your positive feedback!
Regards,
Lyca Mobile Trustpilot Team
It says 5.60 euros
It says 5.60 euros. And when i paid it says 7 euros. Even though i clicked the exact link given in the SMS
5. juni 2026
Besvarelse fra Lyca Mobile PT
Dear Shaif,
We’re sorry to hear about your experience and sincerely apologise for the inconvenience caused.
We understand your concern regarding the difference between the amount shown in the SMS link (5.60 EUR) and the final charged amount (7 EUR). This is not the experience we aim to provide and we regret the confusion caused.
We confirm that we already have the relevant details and have escalated your case to the appropriate team for investigation. We will review this matter thoroughly and work towards resolving your issue at the earliest.
If you’d like to reach us directly, you can email trustpilotreview@lycamobile.com anytime. We’re here for you.
Regards,
Lyca Mobile Trustpilot Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.