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Luxe Mattresses & Beds UK Anmeldelser 

167
•
TrustScore 4.5 ud af 5

4,6

Madrasbutik
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ok turned up on time good communication, help to lift it up the stairs. Definitely recommended because this thing is heavy

Bedømt til 5 ud af 5 stjerner

Bought this mattress after having purchased a Tempur mattress for over £1600. The Tempur was awful. Luxe have given me exactly what I wanted - a firm, memory foam mattress where you don't sink into t... Se mere

Bedømt til 5 ud af 5 stjerner

The mattress is excellent; it’s exactly what I ever wanted, firm but not too hard. I am very pleased with the order. I was really reluctant to purchase such a big item online without even trying it bu... Se mere

Bedømt til 4 ud af 5 stjerner

Ahmer was very helpful in the delivery but the company did not inform me in advance of the delivery and it came as a surprise. the plastic bag I ordered was missing for the old mattress pickup as well... Se mere

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LuxeOrganic™ Hybrid - Latex Mattress

LuxeOrganic™ Hybrid - Latex Mattress

TrustScore 5 ud af 5

5

(1)

Virksomhedsoplysninger

  1. Madrasbutik
  2. også i
  3. Sengeforretning
  4. Soveværelsesmøbelbutik

Om Luxe Mattresses & Beds UK

Skrevet af virksomheden

About Luxe Mattresses

Welcome to Luxe Mattresses, where comfort meets craftsmanship. Since 2010, we have been manufacturing premium mattresses and luxury beds in London, combining innovation, quality, and style to deliver the perfect sleep solutions. Specializing in memory foam, hybrid mattresses, Organic Latex, and Divan & ottoman beds, our products are thoughtfully designed to cater to diverse sleep preferences and storage needs.

At Luxe Mattresses, we believe that a great night’s sleep is essential for a healthier and happier life. That’s why we use only the finest materials, ensuring that every mattress and bed we create is durable, supportive, and indulgently comfortable. Our memory foam mattresses contour to your body for personalized support, while our hybrid mattresses blend traditional and modern technologies for the best of both worlds. For added convenience and elegance, our ottoman beds and divan beds combine functionality with stunning designs, offering stylish storage solutions.

Customer satisfaction is at the heart of everything we do. Backed by long warranties and a commitment to superior craftsmanship, we strive to exceed expectations with every product. Whether you're upgrading your bedroom or seeking the ultimate sleep experience, Luxe Mattresses has you covered.

Discover the difference of luxurious, handcrafted sleep solutions today!

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

167 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(167)

112 anmeldelser inden for de sidste 12 måneder

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Bedømt til 4 ud af 5 stjerner

Delivery late


The delivery was 2 hours late, I had to cancel an appointment to wait for my mattress.

8. april 2026
Uopfordret anmeldelse
Luxe Mattresses & Beds UK-logo

Besvarelse fra Luxe Mattresses & Beds UK

We sincerely apologise again for the delay with your delivery. After looking into the matter, we found that earlier in the route the delivery team had to wait over 30 minutes at another address because the customer was unavailable at the scheduled delivery time. Unfortunately, along with a few other unforeseen delays, this pushed the schedule behind for the remaining deliveries that day.

We completely understand that customers take time out of their day to receive their mattress, which is why we always aim to deliver on time and keep disruptions to a minimum. As you can see from our reviews, punctual delivery and customer service are something we genuinely care about. We truly appreciate your patience and understanding.

Bedømt til 3 ud af 5 stjerner

Great mattress, bad customer support

Wanting to get a new mattress, I found luxe, however upon picking the "home trial" I was curious about the leniency of the payment window. I tried to email them as well as call their number, however the latter seems to either be disconnected or won't accept mobile numbers while the former I didn't get anything back

31. marts 2026
Uopfordret anmeldelse
Luxe Mattresses & Beds UK-logo

Besvarelse fra Luxe Mattresses & Beds UK

Hi,

Thank you for your feedback and for considering Luxe Mattresses.

We’re really sorry to hear about the difficulty you experienced trying to reach us, that’s definitely not the experience we aim to provide. It sounds like there may have been a temporary issue with our phone line, and we’re currently working to resolve this as quickly as possible.
Regarding the home trial, we completely understand your question around the payment window. Our aim is to keep the process as flexible and straightforward as possible, and we’d be happy to explain everything in detail and answer any questions you may have.

Please feel free to contact us directly at info@luxemattresses.co.uk, or message us on WhatsApp at 07404 978052. We’re available on WhatsApp from 10am to 10pm, and via email from 9am to 6pm.

We truly appreciate your patience and hope to assist you further.

Kind regards,
Luxe Mattresses Team

Bedømt til 5 ud af 5 stjerner

Really really nice mattress

Really really nice mattress! Just what I needed after I had a massive dip in my former mattress. The delivery guys were very friendly and were good sports getting the mattress up 2 floors of my narrow staircase! 5 stars from me ✨

28. marts 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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