This is the second time I have used Lunns. The staff are extremely helpful, go above and beyond and nothing is too much trouble. I would highly recommend them - I purchased online but because of the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were in looking at some Tudor watches for my wife. We were shown some watches that we hadn't considered and ultimately ended up purchasing one . Great experience . Very helpful staff , would recomm... Se mere
Virksomheden har svaret
Excellent Customer service from knowledgeable and friendly staff in the Omega boutique. Purchased several watches from them over last couple of years. Wouldn't shop anywhere else.
Virksomheden har svaret
I was greated by a very well presented and knowledgable employee who was able to help me decide on a suitable model and we were able to do a great deal. Thank you i will be back for many more watch pu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.
Our Shipping Promise
Free Delivery to the UK and ROI
When shopping with us, receive free delivery to the UK and ROI
Kontaktoplysninger
Queens Arcade, BT1 5FE, Belfast, Storbritannien
- 028 90329799
- concierge@lunns.com
- lunns.com
4,9
Fremragende
394 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service from Aidan Hawkins at…
Excellent service from Aidan Hawkins at the Omega centre. I’m very happy with my purchase.
9. januar 2026
Besvarelse fra Lunn's Jewellers
Hi Jim,
Thank you for your kind 5 star review. We are delighted to hear you had such great service from Aidan, and we will be sure to pass this message on to him. We look forward to seeing you again in the future.
Best wishes, Lunn's
Brilliant company to deal with
Brilliant company to deal with, very knowledgeable friendly staff
Would highly recommend
3. februar 2026
Besvarelse fra Lunn's Jewellers
Hi Jamie,
Thank you for your kind five star review. We are delighted to hear you had such a great experience shopping with us. We look forward to seeing you again soon!
Best wishes, Lunn's
Fantastic Team!
Great customer experience because of the wonderful people working there!
26. januar 2026
Besvarelse fra Lunn's Jewellers
Hi Murad,
Thank you for your kind 5 star review. We are delighted you were so please with the customer service you recieved. We look forward to dealing with you again in the future.
Best wishes, Lunn's
Ordered online and then had store pick…
Ordered online and then had store pick up. A very professional service from ordering to collection of item.
27. januar 2026
Besvarelse fra Lunn's Jewellers
Hi SG,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience shopping with us, and look forward to welcoming you back in future!
Best wishes, Lunn's
Excellent
Excellent, seamless on line purchase, great packaging and a nice handwritten note inside. Very good prices and super quick turnaround. Thank you.
26. januar 2026
Besvarelse fra Lunn's Jewellers
Hi Chris,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience shopping with us online, we will be sure to pass this on to our Concierge team. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Amazing service and a perfect ring
Fantastic service from start to finish. Courtney was so friendly and helpful and made what could have been a stressful decision feel easy and enjoyable. They really listened to what I was looking for and helped me choose the perfect engagement ring. Couldn’t recommend this jeweller enough!
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Lunn's Jewellers
Hi Matthew,
Thank you for your kind 5 star review. We are so glad we got to play a part in such a special occasion, and that you received such friendly and helpful service from Courtney. We will be sure to let her know of your message, and look forward to welcoming you back in the future!
Best wishes, Lunn's
Grainne in Lunns Tudor Boutique was…
Grainne in Lunns Tudor Boutique was exceptional from start to finish. She handled my initial query over the phone with professionalism and clarity and guided me seamlessly all the way through to the completed sale. She was consistently polite, knowledgeable, and a pleasure to deal with. The whole process felt smooth and well managed thanks to her support. I wouldn’t hesitate to recommend Grainne to anyone looking for a first-class service.
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Lunn's Jewellers
Hi Leo,
Thank you for your kind 5 star review. We are delighted to hear you had such a fantastic experience with Grainne, and will be sure to pass this message on to her. We look forward to welcoming you back in store in the future.
Best wishes, Lunn's
I had a Rolex watch requiring…
I had a Rolex watch requiring adjustment and the bracelet cleaned.
The watch was returned with bracelet as new and the watch now super accurate !
Top class service
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Lunn's Jewellers
Hi Mark,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience with our Aftercare department. We will be sure to pass on this message, and look forward to seeing you again in the future.
Best wishes, Lunn's
Rolex
Picked up a GMT today from the Rolex Boutique. Morgen was excellent. Super product knowledge and very good communications. Let me try a few other pieces and talked very knowledgeably about them. A great ambassador for Lunns and Rolex.
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Lunn's Jewellers
Hi Paul,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Morgen, and will be sure to pass this message on to him. We look forward to seeing you again in the future!
Best wishes, Lunn's
Love lunn,s
The staff are fantastic so helpful I like the friendly and helpful they are they go that extra mile.
18. december 2025
Besvarelse fra Lunn's Jewellers
Hi Colin,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us. We look forward to dealing with you again soon!
Best wishes, Lunn's
I’m extremely grateful to Lunns for…
I’m extremely grateful to Lunns for such a fantastic online ordering experience. From start to finish, the service was exceptional, with clear communication and great care throughout. Everything was handled so smoothly, and it truly made the experience special. Thank you to the team at Lunns, I wouldn’t hesitate to order again.
20. januar 2026
Besvarelse fra Lunn's Jewellers
Hi Vince,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience shopping with us online, and will be sure to pass this message on to our Concierge team. We look forward to dealing with you again in the future!
Best wishes, Lunn's
First class service
Very quick delivery. When I emailed with a query they were very quick to respond. Watch was delivered well protected in a lovely sturdy box. Overall a first class service.
13. januar 2026
Besvarelse fra Lunn's Jewellers
Hi Audrey,
Thank you for your kind 5 star review. We are delighted to hear you are happy with your online purchase and hope you enjoy your new timepiece. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Packaged my omega very nicely with…
Packaged my omega very nicely with chocolates and customer service was great.
12. januar 2026
Besvarelse fra Lunn's Jewellers
Hi Daniel,
Thnank you for your kind 5 star review. We are delighted to hear you received your new timepiece. We look forward to dealing with you again in the future!
Best wishes, Lunn's
A lovely place to visit and buy from
A lovely place to browse and purchase jewellery. Kind and helpful staff. Great quality products.
13. december 2025
Besvarelse fra Lunn's Jewellers
Hi Kara,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience shopping with us, and we look forward to seeing you again in the near future!
Best wishes, Lunn's
Customer focused
Customer focused
Provide full attention
Listen to customers needs
Surroundings are perfect
Staff are great
19. december 2025
Besvarelse fra Lunn's Jewellers
Hi Tom,
Thank you for your kind 5 star review. We are so glad you had such a positive experience, and we look forward to seeing you again soon!
Best wishes, Lunn's
A great buying experience from Lunns…
A great buying experience from Lunns which was part of great memory
Dawn was very helpful
20. december 2025
Besvarelse fra Lunn's Jewellers
Hi John,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with Dawn, and will be sure to pass this message on to her. We look forward to seeing you again in the future!
Best wishes, Lunn's
Great friendly service and advice
Great friendly service and advice.
Lovely staff each time I’ve been in store.
12. december 2025
Besvarelse fra Lunn's Jewellers
Hi Elaine,
Thank you for your kind 5 star review. We are delighted to hear you received such friendly service and advice. We look forward to seeing you again soon!
Best wishes, Lunn's
Excellent staff from door man in
Good choice Great customer care
& advice No pressure to purchase
Great attention & care from Liam pity more shops don't have staff like him
18. december 2025
Besvarelse fra Lunn's Jewellers
Hi Stephen,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Liam, and will be sure to pass this message on to him. We look forward to seeing you again soon!
Best wishes, Lunn's
Incredible customer service
Travelled up from Dublin to the Omega boutique to purchase a piece I’d long had my eye on that was actually on sale. Spoke to Cain the day before on the phone and he greeted myself and my family warmly upon arriving at the store. From the moment we entered the boutique until the time we left we were made to feel special. Cain was a consummate professional, extremely knowledgeable and even showed us a variety of other Omega products while they removed the links from mine. We spoke at length about various watches, we even enjoyed some complimentary champagne to celebrate! I want to give a huge shout out to Cain, and the entire omega team. This was truly the most enjoyable purchasing experience I’ve ever had, and I will absolutely be back in the future.
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra Lunn's Jewellers
Hi Sean,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Cain, and will be sure to pass this message on to him. We hope you enjoy your new timepiece, and look forward to welcoming you back to store in the future!
Best wishes, Lunn's
Amazing service
Amazing service, I recently bought a watch and the staff were incredible — knowledgeable, friendly, and very professional. One of the best shopping experiences I’ve had. Highly recommended!
30. december 2025
Besvarelse fra Lunn's Jewellers
Hi Wendy,
Thank you for your kind 5 star review. We are delighted you had such a positive experience shopping with us online, and hope you enjoy your new timepiece! We look forward to dealing with you again in the future.
Best wishes, Lunn's
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.