This is the second time I have used Lunns. The staff are extremely helpful, go above and beyond and nothing is too much trouble. I would highly recommend them - I purchased online but because of the... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
We were in looking at some Tudor watches for my wife. We were shown some watches that we hadn't considered and ultimately ended up purchasing one . Great experience . Very helpful staff , would recomm... Se mere
Virksomheden har svaret
Excellent Customer service from knowledgeable and friendly staff in the Omega boutique. Purchased several watches from them over last couple of years. Wouldn't shop anywhere else.
Virksomheden har svaret
I was greated by a very well presented and knowledgable employee who was able to help me decide on a suitable model and we were able to do a great deal. Thank you i will be back for many more watch pu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.
Our Shipping Promise
Free Delivery to the UK and ROI
When shopping with us, receive free delivery to the UK and ROI
Kontaktoplysninger
Queens Arcade, BT1 5FE, Belfast, Storbritannien
- 028 90329799
- concierge@lunns.com
- lunns.com
4,9
Fremragende
394 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Lunn's Jewellers
Hi Katie,
Thank you for your kind 5 star review. We are delighted you had such a positive experience shopping with us online, and look forward to dealing with you again in the future!
Best wishes, Lunn's
Luxuriant service
The sale and dispatch was prompt and accompanied by personalised messages from a team member, not the automated replies you get nowadays. The item was sent carefully packaged in premium packaging (and i mean premium!). Fantastic experience and would use again!
23. februar 2026
Besvarelse fra Lunn's Jewellers
Hi Dan,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience shopping with us online, and will be sure to pass your message on to the team. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Great experience at the Tudor boutique…
Great experience at the Tudor boutique with Brett and Matthew. Customer service was 10/10
28. februar 2026
Uopfordret anmeldelse
Besvarelse fra Lunn's Jewellers
Hi Peter,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in our TUDOR boutique with Brett and Matthew, and we will be sure to pass this message on to them. We look forward to seeing you again soon.
Best wishes, Lunn's
From the moment we walked through the…
From the moment we walked through the door we felt welcomed and that they were going to do their best to make this a memorable experience. So professional, nothing was a problem!
8. januar 2026
Besvarelse fra Lunn's Jewellers
Hi Glenn,
Thank you for your kind 5 star review. We are delighted to hear you had such a personal experience when shopping with us. We look forward to seeing you again in the future!
Best wishes, Lunn's
Besvarelse fra Lunn's Jewellers
Hi Billy,
Thank you for your kind 5 star review. We are very happy to hear you always receive professional service when shopping with us, and we look forward to seeing you again soon!
Best wishes, Lunn's
Besvarelse fra Lunn's Jewellers
Hi Walter,
Thank you for your kind 5 star review. We are delighted to hear you recieved such fantastic service!
Best wishes, Lunn's
I am always treated professionally and politely
I am always treated professionally and politely in each boutique making each purchase an enjoyable experience.
31. januar 2026
Besvarelse fra Lunn's Jewellers
Hi Leo
Thank you for your kind 5 star review. We are delighted to hear of your experience, and look forward to seeing you again soon!
Best wishes, Lunn's
Very friendly and educated staff they…
Very friendly and educated staff they know their stuff
17. januar 2026
Besvarelse fra Lunn's Jewellers
Hi Julian,
Thank you for your kind 5 star review. We are very pleased to hear of the service you were provided, and look forward to seeing you again soon.
Best wishes, Lunn's
Fantastic watch repair and service
Fantastic watch repair and service. Professional from start to finish whilst being personal and accommodating!
17. januar 2026
Besvarelse fra Lunn's Jewellers
Hi Gerry,
Thank you for your kind 5 star review. It is great to hear you had such a wonderful experience with our Aftercare department, and will be sure to pass this message on to the team. We will forward to seeing you again in the future!
Best wishes, Lunn's
Friendly and personable service.
Friendly and personable service with staff that were also knowledgeable and passionate about the products. Also, no pressure to make a decision and purchase an item.
17. januar 2026
Besvarelse fra Lunn's Jewellers
Hi Gary,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience with us, and are looking forward to seeing you again in the future!
Best wishes, Lunn's
Fantastic Service!
Fantastic Service!
It is a pleasure dealing with Lunn's. Such friendly, helpful and knowledgeable staff.
11. februar 2026
Besvarelse fra Lunn's Jewellers
Hi Conor,
Thank you for your kind 5 star review. We are delighted to hear you had such wonderful service, and are looking forward to welcoming you back soon.
Best wishes, Lunn's
Excellent service both in store and…
Excellent service both in store and online. Would definitely recommend Lunns to family and friends.
3. februar 2026
Besvarelse fra Lunn's Jewellers
Hi June,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store and online. We look forward to welcoming you back soon!
Best wishes, Lunn's
We went to tag at lunns on Saturday…
We went to tag at lunns on Saturday 14th Feb and I can honestly say it was a joy to be there. Charlie was looking after my husband and Jess was his wing woman a great combo. After looking at four watches and no one rushed us hubby picked what he wanted but I had spotted a watch to. So yes both where bought and hubby and I left happy (me more jolly as I’d had some fizz) I really cannot thank Charlie and Jess for all their help what lovely people. Xxxxxx
14. februar 2026
Uopfordret anmeldelse
Besvarelse fra Lunn's Jewellers
Hi Johnston & Nichola,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Charlie and Jess. We will be sure to pass this message on to them, and we hope you both enjoy your new timepieces. We look forward to seeing you both again soon!
Best wishes, Lunn's
What can I say about Lunn’s…simply the best
What can I say about Lunn’s? Well the simple truth is that it is the best jewellery store, bar none. I have been shopping there since 1988 and have enjoyed a lot of fantastic moments, always enabled by Barry, a top man. Long may you reign 👌
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra Lunn's Jewellers
Hello Malcolm,
Thank you for your kind 5 star review. We really value your continued support and have certainly enjoyed being part of so many special occasions. We appreciate your kind words, and will be sure to pass them on to Barry especially. We look forward to seeing you again soon.
Best wishes, Lunn's
Very welcoming and relaxed atmosphere…
Very welcoming and relaxed atmosphere when collecting my watch. Customer service was excellent on the day and also by email, being quick to respond to any queries.
27. januar 2026
Besvarelse fra Lunn's Jewellers
Hello,
Thank you for your kind 5 star review. We are delighted to hear of your experience when shopping with us and hope you enjoy your new timepiece. We look forward to welcoming you back in the future!
Best wishes, Lunn's
His & Hers Watches
Both my wife and I had a memorable experience in the Omega boutique purchasing watches to celebrate our upcoming birthdays.
Travis reached out before our appointment to see if there was anything in particular we were interested in and had a private room ready for our arrival along with a fantastic bottle of champagne.
Based on our preferences Travis had curated a selection of watches for us to choose from, I found this invaluable as I ended up with a watch that I hadn’t previously considered.
Travis’s product knowledge and enthusiasm for the brand really shone through adding greatly to the experience.
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Lunn's Jewellers
Hi Mark,
Thank you for your kind 5 star review. We are so glad to hear you had such a positiv experience visiting our TUDOR boutique. Your kind words mean a lot, and we will be sure that this is passed on to Travis and the team. We hope you enjoy your new timepieces and look forward to welcoming you back into store in the future!
Best wishes, Lunn's
Watch serviced and returned within…
Watch serviced and returned within original timescale. Excellent service.
8. januar 2026
Besvarelse fra Lunn's Jewellers
Hi Emma,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with our Aftercare department, and look forward to seeing you again soon.
Best wishes, Lunn's
Very friendly and professional service.
20. december 2025
Besvarelse fra Lunn's Jewellers
Hi James,
Thank you for your kind 5 star review. It is great to hear you recieved friendly and professional service and we look forward to seeing you again in the future!
Best wishes, Lunn's
Fabulous experience and exceptional…
Fabulous experience and exceptional customer service. Would 100% recommend.
22. januar 2026
Besvarelse fra Lunn's Jewellers
Hi Victoria,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with us, and look forward to seeing you again in the future!
Best wishes, Lunn's
Good experience at Shipquay shop
Good service from Eileen at the Shipquay store when I bought a new Tag Heuer watch. She sized the watch perfectly to suit and assisted in very pleasant purchase.
23. januar 2026
Besvarelse fra Lunn's Jewellers
Hi there,
Thank you for your kind 5 star review. It is wonderful to hear you had such a great experience with Eileen in our Shipquay store, we will be sure to pass on your nice message to her. We look forward to seeing you again soon and hope you enjoy your new timepiece!
Best wishes, Lunn's
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