This is the second time I have used Lunns. The staff are extremely helpful, go above and beyond and nothing is too much trouble. I would highly recommend them - I purchased online but because of the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were in looking at some Tudor watches for my wife. We were shown some watches that we hadn't considered and ultimately ended up purchasing one . Great experience . Very helpful staff , would recomm... Se mere
Virksomheden har svaret
Excellent Customer service from knowledgeable and friendly staff in the Omega boutique. Purchased several watches from them over last couple of years. Wouldn't shop anywhere else.
Virksomheden har svaret
I was greated by a very well presented and knowledgable employee who was able to help me decide on a suitable model and we were able to do a great deal. Thank you i will be back for many more watch pu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.
Our Shipping Promise
Free Delivery to the UK and ROI
When shopping with us, receive free delivery to the UK and ROI
Kontaktoplysninger
Queens Arcade, BT1 5FE, Belfast, Storbritannien
- 028 90329799
- concierge@lunns.com
- lunns.com
4,9
Fremragende
394 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic support from team at the…
Fantastic support from team at the Concierge. Necklace arrived on time, beautifully packaged and my wife was thrilled. Another great experience from Lunn’s Team. Thank you.
9. august 2025
Besvarelse fra Lunn's Jewellers
Hi Pete,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience online and look forward to welcoming you back online or in store in the future!
Best wishes, Lunn's
Very fast, and great service
Very fast, and great service. Ordered a watch online. Was contact proactively to check the wrist size. Watch was delivered the next day.
31. juli 2025
Besvarelse fra Lunn's Jewellers
Hi Mark,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience online, and hope you enjoy your new timepiece! We look forward to welcoming you back online or in store in the future.
Best wishes, Lunn's
Online watch purchase
First class service, fast delivery, great price for the watch I'd been looking for and Hannah-Grace, the concierge, put me at ease about making a large purchase online.
Highly recommend
30. juli 2025
Besvarelse fra Lunn's Jewellers
Hi Ian,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience online, and will be sure to pass this message on to Hannah-Grace. We look forward to welcoming you back online or in store in the future.
Best wishes, Lunn's
Amazing Customer Experience
My 11 year old son and his friend were treated like royalty last week by Jessica Hawkins in the Tag Heuer department of the Queens Arcade. Jessica could not have made them feel more welcome and allowed them to try on a watch each which made their day as well as being gifted a lovely cap.
Jessica is a credit to Lunn's, providing the best customer experience, regardless of your age :-)
7. august 2025
Uopfordret anmeldelse
Besvarelse fra Lunn's Jewellers
Good afternoon,
Thank you for your kind 5 star review. We are delighted to hear of the positive experience you had in our TAG Heuer Boutique with Jessica, and will be sure to pass this message on to her. We look forward to welcoming you all back to store soon!
Best wishes, Lunn's
The lovely Lunn’s.
The staff are so professional. They are pleasant, helpful, knowledgeable and professional.
18. juli 2025
Besvarelse fra Lunn's Jewellers
Hi Mary,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us, and we look forward to seeing you again soon.
Best wishes, Lunn's
My husband bought me a necklace for my 50th
My husband bought me a necklace, and i absolutely loved it. It nipped without being tugged, pulled or any kind of force. I took it over to the shop and was greeted by the manager Robert who examined it and indeed found there was small fault in the link. He gave me three different options as to what he could do for me, so I chose to change it to something else. I found a beautiful piece from a collection exclusive to Lunns only (David Yurman), and I am over the moon with it!
Robert was an absolute gentleman throughout, who provided excellent customer service and satisfaction, he is an asset to Lunns and a pleasure to deal with. I will definitely purchase from them in the future because of this experience. As a bonus, (not really being into certain jewellery), have discovered a collection from which i will definitely buy again and that I just love!
6. august 2025
Uopfordret anmeldelse
Besvarelse fra Lunn's Jewellers
Hi Lou,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Robert, and will be sure to pass this message on to him. We look forward to welcoming you back into store in the future!
Best wishes, Lunn's
Besvarelse fra Lunn's Jewellers
Hi David,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Robert, and we will be sure to pass this message on to him. We look forward to seeing you again soon.
Best wishes, Lunn's
Impulse purchase, friendly service.
The warm greeting from when we walked through the door, to the friendly, professional advise from Gary. We brought in several watches to be valued. I ended up purchasing another. Total impulse purchase - this was due to Gary showing the item & pointing out the value. We went to an appointment, then returned to the store and made the purchase.
24. juli 2025
Besvarelse fra Lunn's Jewellers
Hi Shauneen,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Gary, and will be sure to pass this message on to him. We look forward to seeing you again soon.
Best wishes, Lunn's
Impeccable Service!
Initially, I enquired about a pre-owned watch online. My query was answered promptly and courteously, and followed up with a set of photos of the piece, taken especially for me, including all the detailed information I was looking for. Upon making my purchase, the item was dispatched immediately, and I received it the very next morning. I couldn’t praise the service from Lunn’s highly enough - the team were brilliant! Thanks so much!
29. juli 2025
Besvarelse fra Lunn's Jewellers
Hi Nicola,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with us online, and hope you enjoy wearing your new timepiece for years to come. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Besvarelse fra Lunn's Jewellers
Hi Finlay,
Thaank you for your kind 5 star review. We are so glad to hear you had a seamless experience online, and look forward to dealing with you again in the future!
Best wishes, Lunn's
Friendly knowledgeable staff
9. juli 2025
Besvarelse fra Lunn's Jewellers
Hi Reginald,
Thank you for your kind 5 star review. We are glad to hear you recieved great service, and look forward to welcoming you back soon.
Best wishes, Lunn's
Fantastic customer experience at…
Fantastic customer experience at Lunn’s. Staff are very friendly and knowledgeable.
26. juli 2025
Besvarelse fra Lunn's Jewellers
Hi MH,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store and we look forward to seeing you again soon.
Best wishes, Lunn's
Very helpful staff
Very helpful staff , arranging to get ring over from the workshop to view before we finally decided on the ring!
2. august 2025
Besvarelse fra Lunn's Jewellers
Hi Rosemary,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store, and very much hope you enjoy wearing your new ring for years to come. We look forward to seeing you again soon.
Best wishes, Lunn's
Lovely experience from start to finish…
Lovely experience from start to finish Haley was knowledgeable and very friendly
26. juli 2025
Besvarelse fra Lunn's Jewellers
Hi Ashleigh,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Hailey, and will be sure to pass this message on to her. We look forward to seeing you again soon!
Best wishes, Lunn's
First class service
First class service from start to finish, Amber was brilliant to deal with, thanks again.
31. juli 2025
Besvarelse fra Lunn's Jewellers
Hi Lee,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Amber, and will be sure to pass this message on to her. We look forward to seeing you again soon!
Best wishes, Lunn's
Besvarelse fra Lunn's Jewellers
Hi David,
Thank you for your kind 5 star review. We look forward to seeing you again soon!
Best wishes, Lunn's
Besvarelse fra Lunn's Jewellers
Hi Arlene,
Thank you for your kind 5 star review. We look forward to seeing you again soon!
Best wishes, Lunn's
Excellent friendly jewellers.
Excellent friendly jewellers with a wide range of top end watches and jewellery. Very friendly helpful and knowledgeable staff
30. juli 2025
Besvarelse fra Lunn's Jewellers
Hi JM,
Thank you for your kind 5 star review. We are delighted to hear you had such a friendly experience in store, and look forward to seeing you again soon.
Best wishes, Lunn's
John was excellent when I collected my…
John was excellent when I collected my ring for my partner. Very friendly and knowledgable!
5. juli 2025
Besvarelse fra Lunn's Jewellers
Hi Ethan,
Thnak you for your kind 5 star review. We are delighted you had such a positive experience with us - and look forward to welcoming you back soon.
Best wishes, Lunn's
Eileen
Eileen who took care of our purchase was excellent - very attentive and knowledgeable and a pleasure to deal with - many thanks
1. august 2025
Besvarelse fra Lunn's Jewellers
Hi Killian,
Thank you for your kind 5 star review. Your words mean a great deal to us, especially Eileen. We will be sure to pass this message on to her, and look forward to seeing you again soon!
Best wishes, Lunn's
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.