Pure crap. there is no sync between the Powerpoint plug-in and the web app, plus you can't import Powerpoint. So you have to export to excel, then import to the web version. The expert version is so s... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
At the beginning was a little bit difficult to use it (I didn't saw any training videos), but after keep using the tool, it works great, very friendly, I love it. Just a comment, my laptop got slow... Se mere
Virksomheden har svaret
Very powerful tool, fully integrated in PowerPoint, very easy to create beautiful tile charts that would took hours manually. So much time and money saved by using Office Timeline, I think with only o... Se mere
Virksomheden har svaret
I've mainly used the Smartsheet for tracking items/initiatives and the Office Timeline for the presentation part. Having them connected simplifies things and makes sense. I just pull it in and with... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Lucen Software
Skrevet af virksomheden
Lucen Software (formerly Office Timeline) is a Microsoft-native clarity platform that helps organizations transform complex work into clear, actionable insight. Built for teams working in Microsoft 365, Lucen enables users to plan, visualize, track, and communicate projects directly within familiar tools like PowerPoint, Excel, Teams, and Planner, making it easier than ever to stay aligned without leaving the applications your teams already rely on every day.
The Lucen platform includes Lucen Timeline for timelines and Gantt charts, Lucen Track for time tracking and operational visibility, and emerging planning and diagramming solutions designed to improve alignment and decision-making across organizations. Each product is purpose-built to simplify how teams plan, collaborate, and report, so nothing gets lost in translation between strategy and execution.
By integrating with tools such as Microsoft Project, Smartsheet, Jira and Azure DevOps, Lucen helps teams convert complex project data into executive-ready visuals, reports, and plans. Whether managing a single project or coordinating work across an entire organization, Lucen ensures the right information reaches the right people at the right time.
Trusted by 80% of Fortune 500 companies, Lucen has established itself as the go-to solution for teams that need to communicate progress with clarity and confidence.
See the Platform in Action: Watch on YouTube
Follow us on LinkedIn : Lucen Software
e-mail: sales@lucensoftware.com
The Lucen platform includes Lucen Timeline for timelines and Gantt charts, Lucen Track for time tracking and operational visibility, and emerging planning and diagramming solutions designed to improve alignment and decision-making across organizations. Each product is purpose-built to simplify how teams plan, collaborate, and report, so nothing gets lost in translation between strategy and execution.
By integrating with tools such as Microsoft Project, Smartsheet, Jira and Azure DevOps, Lucen helps teams convert complex project data into executive-ready visuals, reports, and plans. Whether managing a single project or coordinating work across an entire organization, Lucen ensures the right information reaches the right people at the right time.
Trusted by 80% of Fortune 500 companies, Lucen has established itself as the go-to solution for teams that need to communicate progress with clarity and confidence.
See the Platform in Action: Watch on YouTube
Follow us on LinkedIn : Lucen Software
e-mail: sales@lucensoftware.com
Try Lucen risk-free
Your satisfaction matters to us.
Every new Lucen subscription includes a 30-day Money Back Guarantee. If Lucen does not meet your expectations within the first 30 days, we will issue a full refund.
Kontaktoplysninger
1916 Pike Place Ste 12 #1325, 98101, Seattle, USA
- sales@lucensoftware.com
- lucensoftware.com
3,9
God
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good for high level programme visuals - needs a lower priced tier
I use this tool to create high level visuals for stakeholder presentations and summary documents. My planning is done in the background with heavier duty programme management tools (MS Project/Smartsheets).
It's very effective at doing this. However I feel the current price is significantly higher than it needs to be for the basic functionality I personally need.
More comprehensive tools (Wrike, Monday, Project 1 etc.) are £10/month and offer more. Whilst I appreciate this has grown to be a much larger platform in its own right, that is not the tool that I started using when it was launched some time ago in 2017-ish.
I purchased this originally in 2017 at $49 which was good value for money at the time *with a more limited feature set*, a feature set that is all that I personally need and value.
Now I unfortunately do not get the value out of it that the standard version is asking for, $150 is a lot for my use so I will likely limp on with the free version, which is a shame as I'd like to support the company as it's a great tool.
Tool is brilliant, value for me is questionable.
30. april 2024
Uopfordret anmeldelse
Besvarelse fra Lucen Software
Hi James! Thank you for having chosen Office Timeline and for taking the time to provide this candid review of our product. It’s great that the add-in has helped you create high-level visuals for stakeholder presentations and summary documents.
In terms of the tool's price, we strive to ensure value for money and provide the best experience possible by constantly improving it. We release new functionalities on a regular basis, and your subscription entitles you to free updates and access to upcoming features, so that you always get the best of Office Timeline. You can access a full list of the updates that have been released by accessing the link below:
https://www.officetimeline.com/office-timeline/updates
We are sorry to learn that the tool no longer brings you value for money. If you don’t want to renew your subscription with us, make sure that you turn the auto-renewal setting off by following the steps in the article below:
https://support.officetimeline.com/hc/en-us/articles/115004573428-How-to-cancel-auto-renewal-for-my-subscription
Meanwhile, you are welcome to use the free version of the add-in. Thank you again for being an Office Timeline customer.
Best wishes,
Sebastian Stingu – Head of Marketing
I love the tool and we use it a lot
I love the tool and we use it a lot. The resulting graphic is difficult and unintuitive to format.
1. april 2024
Besvarelse fra Lucen Software
Thank you, Bill, for taking the time to review the Office Timeline add-in. I am happy to hear that you enjoy using the tool.
With regards to your resulting visuals not being easy to format, I need to remind you that the product is intended to help with the creation of high-level summary plans rather than that of complex ones. However, there are a few recommendations that you can implement in order to maximize the layout of richer sets of data:
• Grouping tasks on the same row:
https://support.officetimeline.com/hc/en-us/articles/360000299847-How-to-show-multiple-tasks-on-one-row
• Splitting your data across several slides when you import it from:
o Excel: https://support.officetimeline.com/hc/en-us/articles/360050348633-Split-your-Excel-data-across-multiple-timeline-slides
o MS Project: https://support.officetimeline.com/hc/en-us/articles/360049562194-Split-your-MS-Project-data-across-multiple-timeline-slides
• Customize multiple elements simultaneously: https://support.officetimeline.com/hc/en-us/articles/4414156984599-Customize-multiple-timeline-elements-simultaneously
I hope these will prove useful to you. Depending on the outcome that you have in mind, other such tips could be applied to enable you to improve the resulting graphics. This is why I warmly recommend that you book a free one-on-one training session with one of our Timeline Experts so that you can provide more details about the desired output and receive assistance tailored to your exact needs.
To schedule a training session, please use the link below:
https://calendly.com/otlt/office-timeline-customer-success
Best wishes,
Sebastian Stingu – Head of Marketing
Besvarelse fra Lucen Software
Thank you for being an Office Timeline customer and for your 5-star review, Jim! We are absolutely stoked to learn that you find our product to be a quality tool and that you are pleased with its productivity.
Best wishes,
Sebastian Stingu – Head of Marketing
I have to activate the license key…
I have to activate the license key every time that i start Powerpoint.
18. april 2024
Besvarelse fra Lucen Software
Hello Pim! Thank you for purchasing an Office Timeline license. We are sorry to hear that you have encountered an issue with the activation process, having to enter your license key whenever you start PowerPoint. This is not normal behavior and is usually related to two possible root causes:
1) A corrupt license file;
2) Security restrictions placed on the user’s account where the user’s registry key has its read/write privileges turned off. This prevents PowerPoint from using Office Timeline properly.
To remedy this problem, please refer to the step-by-step support article below:
https://support.officetimeline.com/hc/en-us/articles/204337208-Office-Timeline-keeps-changing-to-Free-Edition
We hope this will prove useful to you. If the issue still persists, please don’t hesitate to reach out to us at support[at]officetimeline.com – one of our representatives will gladly help you.
Best wishes,
Sebastian Stingu – Head of Marketing
Improves Organisations Productivity
The Office Timeline is an excellent tool for visualising complex plans into understandable presentation of plan. The solution improves project teams productivity and efficiency for working with planning. The organisation benefits from having visual plans which are understandable.
18. april 2024
Uopfordret anmeldelse
Besvarelse fra Lucen Software
Hi Basit! Thank you for using the Office Timeline add-in and for this awesome review of its functionalities and value as a project plan visualization tool. We’re delighted to hear that our product provides a quality solution to your project planning needs and brings benefits in terms of productivity across your organization.
Best wishes,
Sebastian Stingu – Head of Marketing
I love it because I'm so lazy :-).
I love it because I'm so lazy :-).
But this is quite expensive (for an add-in in PPT) so not sure to renew it next time.
17. april 2024
Besvarelse fra Lucen Software
Thank you, Roger, for choosing Office Timeline and for rating the add-in with 5 stars. We are thrilled to know that our product is making your life easier.
With regards to the tool’s price, we strive to ensure value for money and provide the best experience possible by constantly improving it. We release new functionalities on a regular basis, and your subscription entitles you to free updates and access to upcoming features, so that you always get the best of Office Timeline.
Please make sure to update the app whenever notified so that you don't miss out on its latest improvements.
In terms of renewing your subscription with us, I want to let you know that the default setting is for the license to auto-renew. Follow the simple steps in the article below to turn this off:
https://support.officetimeline.com/hc/en-us/articles/115004573428-How-to-cancel-auto-renewal-for-my-subscription
Best wishes,
Sebastian Stingu – Head of Marketing
Uneffective Features
The software is helpful and enhances my presentations. However, I have found that the extra 50$ is useless and I feel that I lost this money as these features are not progressive and need more elaboration to be an effective tool
17. marts 2024
Besvarelse fra Lucen Software
Hello Eslam! Thank you for taking the time to provide your feedback on the Office Timeline add-in. We are happy to hear that the tool helps you enhance your presentations.
With regards to the functionalities offered by your subscription, we are sorry to learn about your disappointment. As part of our efforts to be transparent about what each of the add-in’s versions includes, we give users access to a comprehensive feature comparison table at the bottom of our product pages:
https://www.officetimeline.com/office-timeline/pro
https://www.officetimeline.com/office-timeline/pro-plus
In terms of our pricing system, we do strive to ensure value for money and provide the best experience possible by constantly improving the tool. We release new functionalities on a regular basis, and your subscription entitles you to free updates and access to upcoming features, so that you always get the best of Office Timeline.
Please make sure to update the app whenever notified so that you don't miss out on its latest improvements.
If you feel that the application does not fulfill the purpose you had in mind for it, you can take advantage of our 30-day money-back guarantee by requesting a refund using the link below:
https://support.officetimeline.com/hc/en-us/requests/new
Best wishes,
Sebastian Stingu – Head of Marketing
Too high a price for the value you get
Solid for creating project plans. But way too expensive for what it is (a glorified PowerPoint plugin). Plus, other important features are hidden behind the even more expensive Pro version. It's fine, but it should be half or only a third of the price.
10. april 2024
Besvarelse fra Lucen Software
Thank you for taking the time to review the Office Timeline add-in, Steve! We are glad that you find the tool to be a reliable project planner.
In terms of the tool's price, we do strive to ensure value for money and provide the best experience possible by constantly improving it. We release new functionalities on a regular basis, and your subscription entitles you to free updates and access to upcoming features, so that you always get the best of Office Timeline.
Please make sure to update the app whenever notified so that you don't miss out on its latest improvements.
If you feel that the application does not fulfill the purpose you had in mind for it, you can take advantage of our 30-day money-back guarantee by requesting a refund using the link below:
https://support.officetimeline.com/hc/en-us/requests/new
Best wishes,
Sebastian Stingu – Head of Marketing
Really useful with excellent support
A really useful product with excellent support. My only gripe is the pricing model.
9. april 2024
Besvarelse fra Lucen Software
Hi David!
Thank you for being an Office Timeline customer and for your 5-star rating. We are so happy to know that you find value in using the add-in, and that you are pleased with the tool’s productivity and the level of technical support service received.
In terms of pricing, we do strive to ensure value for money and provide the best experience possible by constantly improving our product. We release new functionalities on a regular basis, and your subscription entitles you to free updates and access to upcoming features, so that you always get the best of Office Timeline.
Please make sure to update the app whenever notified so that you don't miss out on its latest improvements.
Best wishes,
Sebastian Stingu – Head of Marketing
- Amazing Templates
- Wonderful standard business templates
- Easy to operate
- Frequently updates from vendor
- Keep it up !!!!!!!
8. april 2024
Besvarelse fra Lucen Software
Thank you, Gajendra, for your purchase and 5-star review of the Office Timeline add-in! It’s great to hear that you are pleased with the tool’s usability, level of development, and its range of templates.
Best wishes,
Sebastian Stingu – Head of Marketing
Office Timeline Online version
The office timeline online version needs to have
a) Dependency tracking
b) Critical Path highlighting
c) Significantly lower cost compared to Office plug-in version
20. marts 2024
Besvarelse fra Lucen Software
Thank you for the feedback provided on the Office Timeline Online’s productivity, Vilasini!
As part of our efforts to continuously improve the web-based tool so that value for money and feature parity with the desktop add-in be ensured, we regularly release new functionalities and enhancements. One of the top priorities on our product development roadmap is to offer our users the ability to add and track dependencies, as well as to highlight the critical path of a project. Your subscription entitles you to free updates and access to upcoming features, so that you always get the best of the Office Timeline products. These being said, please keep an eye on the in-app notifications that we send whenever a new feature becomes available.
You can also view the full updates and release history for Office Timeline Online by accessing the link below:
https://www.officetimeline.com/online/updates
Best wishes,
Sebastian Stingu – Head of Marketing
A Lifesaver!
Beautiful timelines that are so easy to make! Saves so much time.
Can't live without it!
20. marts 2024
Besvarelse fra Lucen Software
Hi there! Thank you for using the Office Timeline add-in and for reviewing it so kindly. We are absolutely stoked to learn that the tool brings value to you, helping you create quality timelines in an easy and time-efficient manner.
Best wishes,
Sebastian Stingu – Head of Marketing
Great Software
This easy comprehensive tool provides organizational alignment for small to medium-size projects, high-level programs, and software development. Additionally, this tool is great for visualizing accomplishments and next steps.
19. marts 2024
Besvarelse fra Lucen Software
Hello James! Thank you for purchasing the Office Timeline add-in and for rating our product with 5 stars. I am delighted to know that the tool is helping improve communication and alignment within your company and departments.
Best wishes,
Sebastian Stingu – Head of Marketing
Besvarelse fra Lucen Software
Hello Christian! Thank you for choosing Office Timeline and for your review. I am glad to know that you're enjoying using the app!
Best wishes,
Sebastian Stingu – Head of Marketing
Easy to use, maximum clarity
I like how easy this tool is. It symplifies my presentation and make me gain a lot of time, now when my schedule changes, i just need to refresh my presentation, so instead of loosing 45min reajust everything, I can do others stuffs.
18. marts 2024
Besvarelse fra Lucen Software
Hello Damien! Thank you for being an Office Timeline customer and for your awesome 5-star review. I am thrilled to know that you find the app easy to use and that it frees up time for you to do other things.
Best wishes,
Sebastian Stingu – Head of Marketing
Visual timelines for PPT
For a narrow piece of additional software it is more expensive than I would like, but does help with creating nice-looking visual timelines.
16. marts 2024
Besvarelse fra Lucen Software
Hello Gabor! Thank you for taking the time to review the Office Timeline add-in and for your candid feedback, it does help us when thinking about pricing and packaging.
Best wishes,
Sebastian Stingu – Head of Marketing
Great communication tool, small glitches
For weekly presentation updates, this tool allows me to do 5min edits and have it done. My whole team of project managers adopt it since its easy to replicate and the impact is great.
Small glitches to work on improving: If you make an edit (lets say, color of a bar) outside of the Edit Timeline function, the tool will override the change and will return it to its previous version. Better integration with MS PPT can be achieved.
15. marts 2024
Uopfordret anmeldelse
Besvarelse fra Lucen Software
Hello Gabriel! Thank you for choosing Office Timeline and for your review. I am glad to know that it saves time for you and your team.
You are right, changes done outside of Office Timeline's interface can only be remembered by the app if you click on Accept Changes, here's a support article about this feature:
https://support.officetimeline.com/hc/en-us/articles/204393578-Make-manual-changes-in-PowerPoint-and-save-them
We are continuously working on improving the current integrations along with adding new ones so please make sure to update the app when prompted to. Thank you!
Best wishes,
Sebastian Stingu – Head of Marketing
Office Timeline is a simple and Powerful tool
Office Timeline is a simple and powerful tool. It helped me break down and share complex sequences to various stakeholders based on project needs, from primavera p6 to a more user-friendly timeline.
11. marts 2024
Uopfordret anmeldelse
Besvarelse fra Lucen Software
Thank you for your purchase and 5-star review of the Office Timeline add-in, Akash! I am stoked to hear that the tool has helped you effectively visualize complex plans through summary views that could be easily presented to various audiences.
Best wishes,
Sebastian Stingu – Head of Marketing
Excellent piece of software
Excellent piece of software, constantly being enhanced. Saves me hours of time working on project presentations. Very good and responsive customer support.
12. marts 2024
Uopfordret anmeldelse
Besvarelse fra Lucen Software
Hello, Frank!
Thank you for choosing Office Timeline and for your kind review of our product and services. We are thrilled to learn that you find the add-in to be an effective, time-saving tool for presenting project plans, and that you are pleased with its productivity and the level of customer support service received.
Best wishes,
Sebastian Stingu – Head of Marketing
This is a glorified ppt template
This is a glorified ppt template. I ordered over two years ago and they enrolled me into a subscription model without my knowledge, kept my CC on file without my knowledge and had to get my bank involved to block their charges.
Update: since I’m not able to reply to responses, these are new features your company has rolled out. 2 years ago, they did not exist, 1 year ago you couldn’t even connect to a person to talk to. The amount of marketing emails your company also sends is egregious and had to be marked as spam as I also never opted to enroll into. And why would I be looking to opt out of a subscription I never signed up for?? If you are looking for timeline software: Monday.com, Smart Sheets, and even Power Point (as they have a similar template) are better options .
6. marts 2024
Uopfordret anmeldelse
Besvarelse fra Lucen Software
Thank you for taking the time to review the Office Timeline add-in and I am sorry for the inconvenience.
Office Timeline strives to be an ethical company, and that is why the following have been standard procedures for years when it comes to Auto-Renew-On subscriptions:
1. You can set Auto-Renew to ON/OFF at checkout, when making the initial purchase.
2. You can always log into your account and turn Auto-Renewal ON/OFF.
3. 6 months into your 1-year subscription, when Auto-Renew is set to ON, we send you a reminder that you can turn it OFF if you want to.
4. 30 days before license expiration, we send you an email reminder that the license will Auto-Renew if it is set to ON.
5. 15 days before license expiration we once again send you an email reminder that the license will Auto-Renew if it is set to ON.
6. We offer a 30-day money-back guarantee, no questions asked.
It seems that you have missed our notifications but that's not a problem as you can always ask for a refund by writing to our support department: support[at]officetimeline.com or by opening a support ticket: https://support.officetimeline.com/hc/en-us/requests/new
We do not want to take money from people who are not planning on or don't find value in using them. That is why I encourage you to use one of the above options in order to get a refund. Thank you!
Updated to answer customer's reply from March 21
Hello again! Unfortunately, TrustPilot doesn't allow us or the reviewer to directly reply to a particular answer within a thread.
We understand that you did not want to renew the Office Timeline subscription and we are sorry that our product hasn't brought value to you. This is why I informed you about the possibility of requesting a refund. I would have asked one of my customer support colleagues to contact you directly to process this refund, but your review is not associated with any e-mail address or full name that we can use to search for your account within our database. So, once again, we rely on you to reach out to us at support[at]officetimeline.com with regards to this matter.
I also need to make some clarifications towards some of your statements, specifically with regards to:
1) Not being able to opt out from a subscription that you never enrolled into.
Office Timeline is a software-as-a-service type of product. It comes as a freemium model AND two paid editions. For you to be charged by us means to have purchased a subscription for any of the two paid editions (Office Timeline Pro or Office Timeline Pro+). Purchasing a subscription for any of these two involves a series of mandatory AND intentional steps: choosing one of the two paid plans, adding it to one’s basket, proceeding to checkout, entering email address (if the user hasn’t already created an account beforehand) along with payment details, and confirming the purchase.
We could never “enroll” anyone to any of our subscriptions without their knowledge as the process is multifaceted and requires the user’s input and consent several times along the way.
2) Not receiving our Renewal notifications because these were not in place.
We have used this system from the very beginning to ensure that everyone’s aware of our renewal policies and get to decide whether they extend their license with Office Timeline or not. Here’s a review that another customer left back in 2016 to express satisfaction with our notification system in terms of renewing one’s subscription:
https://www.trustpilot.com/reviews/56edbfc50000ff0009478e60
Since you mentioned that you marked our emails as spam, this may explain why you didn’t receive your renewal reminders. It may be possible that you marked as spam not only our marketing e-mails, but our customer service ones as well.
Either way, you can reach out to support and ask for a refund and always use the freemium model that we offer.
Best wishes,
Sebastian Stingu - Head of Marketing
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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