Look After My Bills Anmeldelser 

29.330
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

I signed up for Look After My Bills after seeing them on TV and initially saved over £300 annually, which was great. However, due to the current energy crisis, my supplier went bust, making the experi... Se mere

Bedømt til 5 ud af 5 stjerner

I registered for the service after my husband saw it featured on tv (Dragons Den). I was initially delighted with the annual saving of more than £300. However this soon turned to despair when the ene... Se mere

Bedømt til 4 ud af 5 stjerner

I have given 4 stars because I'm waiting to see how things pan out now that Moneyplus Energy has gone bust and I have been allocated an account with British Gas. LAMB have been in contact all the way... Se mere

Bedømt til 5 ud af 5 stjerner

Look after my bills has been taking care of me for over a year now and it's been excellent. I rest easy knowing that I'm paying the lowest tariff possible on my gas and electric because they check pri... Se mere

Virksomhedsoplysninger

  1. Forsyningsselskaber

Skrevet af virksomheden

Sign up once, get great energy deals forever. We’ll get you a great deal taking care of everything. When that deal ends, we’ll switch you again. You don’t need to do anything. Join over 300,000+ Look After My Bills members saving the smart way!


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

29 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(29.330)

0 anmeldelser inden for de sidste 12 måneder

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Bedømt til 2 ud af 5 stjerner

Good idea but … I signed a while back…

Good idea but … I signed a while back to find the best deals on the market. 3 of the companies they’ve suggested have gone bust since and every time I go back to EDF who we were with before. Absolute joke 🤣 (ps I am aware of the recent energy issues but that wasn’t the case for the last 2)

23. september 2021
Uopfordret anmeldelse
Look After My Bills-logo

Besvarelse fra Look After My Bills

Hi Josh,

Thank you for your review.

Unfortunately, with the current condition of the energy market, a strain has been put on energy suppliers with some suppliers having to make the difficult decision to ceased trading. This was unforeseeable but we understand the frustration this can cause to customers.

If you need any further assistance, please contact us at support@lookaftermybills.com and we will be happy to assist you further.

Thank you,
Caitlan

Bedømt til 5 ud af 5 stjerner

Great job, guys!

Look after my bills has been taking care of me for over a year now and it's been excellent. I rest easy knowing that I'm paying the lowest tariff possible on my gas and electric because they check prices regularly for me. Great job, guys!

23. september 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very Poor Service

Very poor.

No way to contact them when you really need to and they've put me back onto EDF when I moved to them to get away from EDF robbing me with their crooked methods.

This can happen given the original supplier went bust but I can't get hold of anyone at Look After My Bills, so I have to do it myself... and the whole point of using them was to avoid this pain!

I've tried to call and I've sent multiple emails which have been ignored.

As another review said... lookaftermyself.com

EDIT: In the reply they requested I call them, yet they've turned their phone off, so that's just for show!

A very poor service got even worse!

They have sent me an email, which I've replied to twice, and had nothing back.

I recommend you avoid this company like the plague!

23. september 2021
Uopfordret anmeldelse
Look After My Bills-logo

Besvarelse fra Look After My Bills

Hi there,

Thanks for taking the time to write a review. I’m so sorry to hear that this happened. Your feedback helps us get better.

We apologise but suppliers going into liquidation is a unforeseen unfortunate thing. I would like to apologise for this inconvenience.

We definitely want to help you further. Please email us at support@lookaftermybills.com or give us a call on 0333 0008 000, Monday to Friday between 9am and 5.30pm.

I look forward to hearing from you.

Abdul - Energy Adviser
Look After My Bills

Bedømt til 3 ud af 5 stjerner

Maybe look a corporate stability as well as price?

Been with Green for about a year and a half. Would have to call or message them every couple of months to get MY credit back. Not once did they review my usage. Charged me double every single month. When LAMB was due to change me to a new supplier. They kept me with Green.

Now someone is holding a few hundred quid of mine that I had asked for back last week.

23. september 2021
Uopfordret anmeldelse
Look After My Bills-logo

Besvarelse fra Look After My Bills

Hi there,

Thanks for taking the time to write a review. I’m so, so sorry to hear about the experience you had with your supplier.

I can only apologise that you have had a struggle to get through to the new supplier.

Due to the unprecedented circumstances we are all facing at the moment, most companies are working with a reduced workforce, which is impacting the wait times for a customer service agent to answer the call/ email.

I appreciate no one wants to be waiting to speak to an advisor to get an issue resolved but please note all companies are doing everything in their power to make sure they can answer your call as fast as they can.

I do apologise for their delays, please let me know if you require any further assistance from us.

If I can help at all I will.

We apologise for this inconvenience.

Please kindly respond to my private request for more information. I can then look to go through your account with us in greater detail and help rectify this.

I look forward to hearing from you.

Abdul- Energy Advisor
Look After My Bills

Bedømt til 5 ud af 5 stjerner

Out of the frying pan into the fire??

I registered for the service after my husband saw it featured on tv (Dragons Den). I was initially delighted with the annual saving of more than £300. However this soon turned to despair when the energy company ceased trading in the current energy crisis. I wish I had stayed with my former supplier. Who knows what the outcome will be!
I don’t believe Look after my Bills to be responsible for this situation which has been a consequence of the present market situation.

23. september 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Would give Zero stars

Swapped me to an unreliable company that not only suffered an ICO reportable data breach in December, but has now gone into administration. I am now having to start the ball rolling on the massive endurance test to get my money back. I emailed Look after my bills yesterday, they said take it up with British Gas. I'm not even with British Gas!
Absolutely hopeless.

In response... have you even read my review? I said I'm not with British Gas.
Your response doesn't help me at all

23. september 2021
Uopfordret anmeldelse
Look After My Bills-logo

Besvarelse fra Look After My Bills

Hi Kate,

Thank you for your review.

We're sorry about the trouble you have had with your supplier. We want to reassure you that any credit on your account will be honoured by your new Ofgem appointed supplier. For some suppliers that have ceased trading, Ofgem have switched the customers over to British Gas. If this is the case for you then we advise you stay in touch with British Gas as they will be able to assist you more with the account credit.

If you need any further assistance, please contact us on support@lookaftermybills.com and we will be happy to assist you further.

Thank you,
Caitlan

Bedømt til 4 ud af 5 stjerner

4 star during this worrying time …

Have rated 4star as now will be the acid test with the current climate and companies going bust. Whilst nervous look after my bills have been in touch and reassuring.
Previous 2/3 years have had no problems and saved money, although getting money back from companies when switched has been problematic that is not look after my bills issue that is the business ethos of the companies- ( May have contributed to them going bust from a financial management perspective alongside the gas prices)

23. september 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

A Dragons Den failure

Recommended Utility Point who have now gone bust. NO correspondence from Look After My Bills to warn me. So much for Dragons Den who have probably made a killing !

23. september 2021
Uopfordret anmeldelse
Look After My Bills-logo

Besvarelse fra Look After My Bills

Hi there,

Thanks for taking the time to write a review. I’m so sorry to hear that this happened. Your feedback helps us get better.

We apologise but suppliers going into liquidation is a unforeseen unfortunate thing. I would like to apologise for this inconvenience.

We definitely want to help you further. Please email us at support@lookaftermybills.com or give us a call on 0333 0008 000, Monday to Friday between 9am and 5.30pm.

I look forward to hearing from you.

Abdul - Energy Adviser
Look After My Bills

Bedømt til 1 ud af 5 stjerner

LAMB switched me to People's Energy .. Nightmare

LAMB switched me to People's Energy and a really bad deal. I cancelled within 1 month and had to pay £60 to get out.
I switched to Octopus Energy and got a much better deal.
I cancelled my account with LAMB since I could not trust them. Trust is very important if you are putting your trust into someone to get you the best deal possible. I found out that they are switching you to any company that gives them the best commission.
When we are talking about trust then we need to consider how well they treat your personal data. I had confirmation that my account was deleted but then I got an email from LAMB telling me that I have been switched to British Gas.
Hi Trevor,
Recently we got in touch to let you know that your supplier, The People's Energy Company, had ceased trading.
Good news - Ofgem have now announced that British Gas will be taking over your supply!
So, not only did they not respect my request to leave, including paying a £60 penalty for leaving within one month, they did not delete my data as per GDPR compliance, they also instantiated a switch to British Gas.
Now I am going to have to deal with an enforced switch of suppliers, most likely involving hours of phone calls. Then I will have to engage with LAMB to find out why they have breached their GDPR requirements.
Total hassle and just sums up dealing with LAMB. They cannot be trusted to look after my bills and if you want an honest energy company then sign up with Octopus 
LAMB will sign you up to whoever gives THEM the best commission. They did not look after my data, refused to respond to my complaints and ignored the GDPR when I asked to leave.

22. september 2021
Uopfordret anmeldelse
Look After My Bills-logo

Besvarelse fra Look After My Bills

Hi Trevor,

Thank you for your review.

Sorry to hear you were unhappy with us. In order for your details to be removed entirely from our system you would need to request this and confirm your the first line of your address and postcode, your full name and your date of birth. You can do this by emailing us at support@lookaftermybills.com.

If you need any further assistance, please contact us at support@lookaftermybills.com and we will be happy to assist you further.

Thank you,
Caitlan

Bedømt til 1 ud af 5 stjerner

Look after myself.com

Look after myself.com
I gave some feedback on this bunch of charlatans c12 months ago.
They asked to speak to speak to me directly,I provided my details,never heard a thing.
Provide free cheap deals for “free”,reality take commission without any regard for customers.
B***hit coming home to roost,companies selling cheap,unsustainably energy,look after myself get their commission?
Despite umpteen requests to leave me alone,the parasites continue to mail me.

22. september 2021
Uopfordret anmeldelse
Look After My Bills-logo

Besvarelse fra Look After My Bills

Hi Anthony,

Thank you for your review.

We're sorry to hear you haven't had a good experience with us. If you need any further assistance, please contact us at support@lookaftermybills.com and we will be happy to assist you further but we have emailed you personally also.

Thank you,
Caitlan

Bedømt til 1 ud af 5 stjerner

Waste of time

Waste of time. Put me with a company that couldn't get my bills right and now that company has ceased trading.
Stick with conventional comparison sites.

22. september 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Look after my bills say....

Look after my bills say: "Our guarantee to you:

We will only switch you to energy companies that we trust and will treat you right. You don't need to lift a finger, we do all the work with the switchover".

Now they are not interested that both suppliers took money out of my account for months, owing me hundreds! Rubbish customer service. DO NOT TRUST

22. september 2021
Uopfordret anmeldelse
Look After My Bills-logo

Besvarelse fra Look After My Bills

Hi Sammie,

Thank you for your review.

We're sorry to hear you were billed continuously by both suppliers. We advise you to contact the old suppliers directly and query why you are still being billed. We want to reassure you that any overpayments will be returned to you as credit and any credit on your account will be honoured by your supplier or the new Ofgem appointed supplier if your supplier has ceased trading.

If you need any further assistance, please get back to us at support@lookaftermybills.com and we will be happy to assist you further.

Thank you,
Caitlan

Bedømt til 2 ud af 5 stjerner

Look after my bills was a good idea but…

Look after my bills was a good idea but now, for the second time in 2 years, their list of Energy companies or partners has to be questioned, after 'Green' Energy announced they would cease trading today. This, combined with a painful experience last year with Utility Point owing me £500 and it taking almost 6 months after the transfer to pay me back, will be the last time I use Look After my Bills.

22. september 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

When the going gets tough

Really disappointed with this company. I have been with them about 12 months and now my energy supplier has gone out of business this company has decided to switch off the phonelines so I can’t get in touch with anyone. When the going gets tough they ignore everybody

22. september 2021
Uopfordret anmeldelse
Look After My Bills-logo

Besvarelse fra Look After My Bills

Hi Mario,

Thank you for your review.

Unfortunately with the position of the energy market, there have been a few suppliers who have ceased trading. We're still here to assist our customers but due to the increase in customer contact we are focusing on supporting as many customers as possible via email.

If you need any further assistance, please contact us at support@lookaftermybills.com and we will be happy to assist you further.

Thank you,
Caitlan

Bedømt til 1 ud af 5 stjerner

A poor experience

Currently with People's Energy who have just ceased trading and back with BG will be taking over with higher charges. Earlier this year was with Simplicity who also folded and then BG took over. If I stay with LAMB I will have to go through this business annually and end up with higher charges overall. There will absolutely be no savings. Once I can accept as accidental but twice smacks of carelessness.When BG have taken over, I shall call it a day with LAMB and try ILAMB ( I look after my bills) instead. Ludicrous situation.

22. september 2021
Uopfordret anmeldelse
Look After My Bills-logo

Besvarelse fra Look After My Bills

Hi there,

Thanks for taking the time to write a review. I’m so sorry to hear that this happened. Your feedback helps us get better.

We apologise but suppliers going into liquidation is a unforeseen unfortunate thing. I would like to apologise for this inconvenience.

We definitely want to help you further. Please email us at support@lookaftermybills.com or give us a call on 0333 0008 000, Monday to Friday between 9am and 5.30pm.

I look forward to hearing from you.

Abdul - Energy Adviser
Look After My Bills

Bedømt til 1 ud af 5 stjerner

Not very good

Not very good. I was with British Gas for 16 years until I changed to Peoples Energy on the recommendation of LAMB.Less than three months later Peoples Energy are bust,and Ofgem has returned me to BG. Clearly no due diligence from LAMB,just collected their commission and leave muppets like me to collect the flak.

21. september 2021
Uopfordret anmeldelse
Look After My Bills-logo

Besvarelse fra Look After My Bills

Hi there,

Thanks for taking the time to write a review. I’m so sorry to hear that this happened. Your feedback helps us get better.

We apologise but suppliers going into liquidation is a unforeseen unfortunate thing. I would like to apologise for this inconvenience.

We definitely want to help you further. Please email us at support@lookaftermybills.com or give us a call on 0333 0008 000, Monday to Friday between 9am and 5.30pm.

I look forward to hearing from you.

Abdul - Energy Adviser
Look After My Bills

Bedømt til 4 ud af 5 stjerner

No problems

I have been switched twice by LAMB and have had no problems, and I have saved money not massive but enough

21. september 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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