Very happy with my experience with Lone Rider. I recently contacted their customer service regarding an issue with my MotoCAN, and they handled the situation quickly, professionally and fairly.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Beställde ett set av Led lampor och Lone Rider var snabba att skick dem. Tyvärr valde man FedEx till transporten. Det är väl känt att FedEx är och förblir helt odugliga på att göra sitt jobb. Ja... Se mere
Virksomheden har svaret
Hi. I Owned A BWM R1250GS 2021 and all my added equipments are from Lone Rider. I Have Motopegs, MTL9 Lights, Rackless MotoBags, MotoCase, Headlight Guard & Bottle Holder. First. Every p... Se mere
I have the lone rider rackless pannier bags and really like them. When I recently had an issue with a strap clip replacement, the communication was quickly responded to and options provided. Thank you... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Lone Rider designs and builds gear for the adventurous motorcyclist "Kit that’s created by riders, proven on the road, and engineered to last."
Kontaktoplysninger
Storbritannien
- lonerider.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
La qualita di lone rider non ha rivali.
La qualita di lone rider non ha rivali.
Non cambierei mai i loro prodotti.
I got the crash bars and headlight…
I got the crash bars and headlight guard for my BMW 1300 GS and I'm really satisfied with the design and quality. There's nothing to complain about. Easy installation, the products are solid and sturdy and beautifully complement the whole look of the motorcycle. Finally, Anna provides the best customer service. She promptly addresses any issues that may come up. She's very kind and professional.
Lone Rider is worth it
Lone Rider makes well thought out and structurally sound gear. If I have any concerns, their customer service team has always gone above and beyond to meet my needs. For those of us that have run into the supply chain delays, hang in there. You do get the products, and they have always met/ exceeded my expectations.
Good gear, good peoples
Have had lonerider gear for a few years now, and i'm always satisfied with the quality of the gear and with customer service kindness.
Buy From The Best!
I have bought several products from Lone Rider and without doubt all the gear has been of the highest quality. Anna has been exceptional with any queries or problems. A parcel of mine went missing to which I was refunded 10% of the total price and another shipment sent immediately. You do not get this level of service from most! Check out their YouTube channel if you need any information on their goods. You will not be disappoined.
I want to commend Anna's excellent…
I want to commend Anna's excellent customer service. She very kindly resolved a problem I had with some motobags. The shipping was incredibly fast and detailed. I bought some motobags for my 2019 BMW R1250GS and they fit perfectly; there's no need to add anything else to the bike. Thank you so much!
I would like to give a special thank…
I would like to give a special thank you to Anna from Lone Rider support.
Her response time, patience, and genuinely human approach were absolutely outstanding. I have rarely experienced such helpful, understanding, and professional customer support. She took the time to fully understand my situation and went above and beyond to help.
This interaction alone confirmed that I chose the right company. Anna truly represents Lone Rider in the best possible way and is one of the best support representatives I have ever dealt with.
Thank you for an excellent experience.
I have been following Lone Rider since…
I have been following Lone Rider since their inception and I have also followed and reviewed their products on YouTube.
Recently I was blessed to afford a new R1300 GSA and ordered the head light protector and the radiator guards from them. The parts arrived in exceptional good quality packaging and the parts were more impressive. I made a mistake when ordering the headlight protector not specifying the GSA and I received the wrong part.
Anna quickly responded and sorted me out with the correct part!
Lone Rider will go a long way with this quality and excellent customer service ! Regards from Cape Town South Africa
Motocase is a great product and aftersales live up to very high standards
The motocase is a great product. Great looks and the people have thought pf everything.
I had an issue with the hinge and when i contacted them they replaced it immediately. Great aftersales.
Amazing Customer Service
I ordered the Moto lights for my Africa Twin Adventure Sport. During installation, one of the wires pulled out of the plug. I emailed Anna and she told me that they would immediately send me a new one under warranty. Communication and the quick customer service was amazing. It's very rare these days. Anna was amazing and Lone Rider now has a loyal customer!
Merci Anna
Un grand merci à Anna pour l'aide apportée dans le choix de mon sac Overlander. Je l'ai récupéré hier et ai hâte de l'utiliser.
Une réactivité au-delà du raisonnable. Anna, prenez le temps de vous reposer..
Un grand merci à toute l'équipe pour cette qualité de fabrication qui semble irréprochable.
Je vous souhaite d'excellentes fêtes de fin d'année.
Philippe P.
Very happy with my lone rider 42L top…
Very happy with my lone rider 42L top case. Strong and sturdy. Anna was great. I switch bike and she got me a free re key kit for the 1300GS.
Great products, great customer service
Lone Rider products are top tier. They look great and are built to last. On top of that, their customer service is outstanding. Helpful and timely 10/10
Top quality products with a fantastic after sales team
Top quality products form a great company & the reason I only buy them.Any problems with anything I have ordered have been sorted fast & sufficiently , by Anna(worth her weight in gold). Thanks for the great service thanks Colin.
Top Company!!!
Top Quality products and very helpfully service!!
Exceptional products
Exceptional products, excellent customer service👍
What a great company to deal with
Would just like to say dealing with lone rider has been one of the greatest company's to deal with.. besides having the nicest and best motorbike equipment on the market the always answer all my questions in great time... most other companies should look at the way they do business and us them
As roll models.. I'm in my 50's own my own company can't say enough about how easy it is to do business with them.. please don't change
Ordered Motolights/Motocase/Crashbars
Ordered Motolights, a Motocase and lower crashbars on a Thursday (Black Friday offer), i did receive my items on the next Monday. Such a quick process!!! Unfortunately, when I installed the motolights, there was a problem. The customer service assistance per mail was quick too and on Wednesday, after having identified the problem (by excluding connections, Motocan and wires), they sent me a replacement motolight which arrived 2 days later. And the problem was solved. So, what to say? Qualitative products and premium customer service. Highly appreciated! So thanks to the Lonerider team for this very smooth transaction.
Privato
Una grande azienda, che propone accessori per moto dalla qualità sorprendente....prodotti rifiniti nei minimi dettagli da materiali durevoli e di alta qualità, io nei miei viaggi utilizzo le valigie morbide da 70 lt , le borsette da 6 lt e una da 4,5 lt,sono veramente spettacolari, capienti comodi nell'utilizzo, aperture a sgancio rapido e allo stesso tempo ultra sicuro, tutto rigorosamente impermeabili e dopo 3 giorni di fango e pioggia sono anche facili da pulire, che dire poi dei responsabili alle vendite, persone preparatissime e super disponibili
Qualità e disponibilità
Ho avuto la fortuna di conoscere questo brand ed ho avuto subito la sensazione di grande qualità del prodotto ed ho potuto toccare con mano ciò che avevo visto. Ma la sorpresa più gradita è stata la disponibilità post vendita, non sempre presente in altre realtà, nelle occasioni in cui ho avuto bisogno di essere ascoltato ho avuto immediatamente dei riscontri positivi anche nei periodi di grande lavoro in occasione del black friday ricevendo risposte puntuali ed esaustive. Sono molto contento di far parte della comunity LoneRider
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








