Very happy with my experience with Lone Rider. I recently contacted their customer service regarding an issue with my MotoCAN, and they handled the situation quickly, professionally and fairly.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Beställde ett set av Led lampor och Lone Rider var snabba att skick dem. Tyvärr valde man FedEx till transporten. Det är väl känt att FedEx är och förblir helt odugliga på att göra sitt jobb. Ja... Se mere
Virksomheden har svaret
Hi. I Owned A BWM R1250GS 2021 and all my added equipments are from Lone Rider. I Have Motopegs, MTL9 Lights, Rackless MotoBags, MotoCase, Headlight Guard & Bottle Holder. First. Every p... Se mere
I have the lone rider rackless pannier bags and really like them. When I recently had an issue with a strap clip replacement, the communication was quickly responded to and options provided. Thank you... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Lone Rider designs and builds gear for the adventurous motorcyclist "Kit that’s created by riders, proven on the road, and engineered to last."
Kontaktoplysninger
Storbritannien
- lonerider.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fari eccellenti, qualità superiore e resa reale su strada
Ho acquistato i fari Lone Rider per la mia moto e posso dire che fanno davvero la differenza.
La qualità costruttiva è superiore alla media: materiali solidi, sensazione di prodotto progettato per durare e nessun gioco nelle regolazioni. L’installazione è stata più semplice del previsto con MotoCan® e la regolazione dell’intensità è precisa e intuitiva.
Su strada la resa è notevole: fascio pulito, potente, perfetto sia di notte sia nelle strade secondarie dove serve visibilità vera. Nessun surriscaldamento, nessuna vibrazione.
Sono gli unici fari che ho montato finora che mi hanno dato la sensazione di “upgrade vero”, non solo estetico.
Prodotto consigliato a chi vuole qualità reale e non accessori da scaffale.
Great Products and Great Team. Perfect for Real Adventurers
I had a great experience with LONE RIDER. Professional and prompt. I am a long distance adventurer and it is important for me to work only with companies that are truly reliable.
I have traveled through 59 countries including iconic riding destinations such as Mongolia, Siberia, the Pamir Highway, Nordkapp and Dakar, Lone Rider products give me everything I need for a successful adventure.
Super goede service en producten
Super goede service en producten tot de volgende bestelling
Bardzo miła i pomocna Anna,zawsze…
Bardzo miła i pomocna Anna,zawsze doradzi i pomoże. Miły kontakt profesjonalna obsługa więcej napiszę jak dotrą do mnie zamówione rzeczy. Pozdrawiam Marius
Moto bags
I recently purchased moto bags from Lone Rider. I made a mistake during the placement of my order and of course it was during a holiday week. I emailed Lone Rider in hopes they would contact me, and thankfully they did! Anna Moto made things excellent! So grateful for the customer support! Bags were delivered ahead of schedule and look and work awesome! I highly recommend LR.
Great availability of the support team…
Great availability of the support team (Anna).Always keen to answer quickly your queries, reactive and genuinely helping to sort any issues or provide quick and accurate feedback on products features or ordering. Highly recommend this brand for its customer support effectiveness !
Lone Rider excellent
exceptional products, excellent after-sales service, kind, helpful and courteous.
Great products, and great after sales support
The Lone Rider team not only supply top class products their after sales support is absolutely top notch.
I made an error on an order which Anna resolved in less than an hour on a Sunday evening, you really couldn't ask for better.
What a great company to deal with, highly recommended!
Les produits sont de très bonne qualité…
Les produits sont de très bonne qualité et la livraison est extrêmement rapide.
De plus, suite à une erreur de ma part sur une commande un dimanche soir, le service de Lone rider a été très réactif et compétent pour régler très rapidement le problème. Merci encore.
Je recommande vivement ce site.
A great experience.
Fantastic, high quality technical products, matched by their high quality of customer care. Impressive brand.
Lone rider full equipped
I am full equipped with Lonerider on my r1300gsa (and before my tiger 900).
What i like: the top qualité, AND the customer service. Anne (cs) is extremely responsive. A geniune sense of service.
What i dislike: the price 😅 BUT due to high quality of produts (lone rider is less expansive than other supplier for this kind of equipment).
Just a warning: Ensure that new employees maintain this customer service philosophy.
So I love lone rider equipment
I want to clarify that I am not sponsored; I bought all my equipment myself (I often wait for Black Friday).
Seamless warranty support—replacement shipped in 24 hours
After 4–5 months of normal use, my MotoCAN for the BMW R1300GS began causing intermittent CAN-bus faults (TFT instrument cluster wouldn’t power on). I contacted Lone Rider via the website and Anna replied quickly, politely, and clearly. She confirmed my address and requested my tax id for customs. As soon as I sent it, she processed a no-charge replacement with free shipping. Zero hassle, great communication, and real problem solving. Big thanks to Anna and the Lone Rider team. Highly recommended!
Lone rider os the best
Lone rider os the best. Verry beautyfull and quality products. Verry good service and nice people to communicate with. I recommend lone rider for the full 100%.
Thank you people of lone rider!
Service client au top !
En plus de vendre du matériel de qualité, le service clientèle est très réactif et toujours près à chercher des solutions pour contenter le client, d’autres marques devraient s’en inspirer !
Je suis client de Lone Rider depuis 2023
Je suis client de Lone Rider depuis plusieurs années et je suis entièrement satisfait de leur service. La qualité du matériel est excellente, la rapidité de livraison est remarquable et la garantie proposée est tout simplement extraordinaire. Je recommande vivement !”
Safe rider ✌️
Excellent experience
Excellent experience. Very attentive and does everything to help you with your choices and orders. Very responsive in replying.
Thank you Anna.
Products, Order Mistake
I reached out to LR inquiring about some of their products. Anna replied and answered all my questions within just a few hours. I had a few more questions and she quickly provided all the information I needed.
During Black Friday, I placed a significant order and after the order was complete, I realized I chose an incorrect bundle. I sent an email informing about my error and LR replied back within minutes and corrected my order and refunded the difference!
I don't usually leave reviews, but when I get great support and/or service, my review is the least I can do to show my appreciation for their hard work.
Super experience !
I just bought my first articles Lonerider . The purchase experience was perfect and the customer service helped me in a Very quick and efficient manner.
Now i’m waiting the delivery in order to test the products on a daily base.
10 out of 10 for customer service
10 out of 10 for customer service! They went out their way to meet my order demands! Highly recommended!
Thanks Anna and Samm!!
Amazing Customer Experience
I recently purchased a few items from Lonerider ADV Gear and the whole experience was absolutely fantastic. The team made everything smooth and hassle-free, and you can tell they genuinely care about their customers. Communication was great, the process was simple, and it honestly felt like they went the extra mile to make sure I was looked after.
I’m genuinely excited for my new gear to arrive — if the buying experience is anything to go by, I know the products are going to be top-notch. Highly recommend Lonerider ADV Gear!
Cheers
Michael - Canberra Australia
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








