Despatch of goods was very impressive, quick. However, one top sent was the wrong colour, the other had a hole in it. No phone number to contact the shop- very unusual .... and no response to my ema... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is new ski shop in London is really fab! The selection is large and at all price points so options for everyone. The staff are super helpful offering flexible exchanges or refunds if a Christmas... Se mere
Virksomheden har svaret
Last February I was wandering down the Kings Road vaguely thinking that i needed to replace my disintegrating ski jacket. Then my wife spotted teh pop up at 129 and we went inside leaving half an hour... Se mere
Virksomheden har svaret
Service is slow. I bought a jacket online which didn’t fit. I wasn’t able to return easily as the return policy or process wasn’t clear. Someone finally contacted me and sent a return label but 12 day... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Ski and winter clothing store with an exclusive selection of winter sports brands. Shop the new collections from over 30 ski brands including Perfect Moment, Goldbergh, Fusalp, J Lindeberg, Rossignol, Falke, Hestra, Icebreaker, Oakley, Vuarnet amongst many more. Discover our store in London, where we will transport you to the mountains and you can discover the brands you usually only see in resorts. Our expert staff will be on hand to help with anything you need.
Kontaktoplysninger
55 King's Road, SW3 4ND, London, Storbritannien
- hello@londonskico.com
- londonskico.com
3,9
God
202 anmeldelser
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful and very curteous
20. februar 2024
Response Received: Adjusted Rating
After a week-long wait, they eventually responded to my emails. I'll bump up my original review by two stars since it seems they value customer opinions and reviews. However, the week-long wait for a reply is still not ideal. Now, let's see how the purchasing process unfolds.
19. februar 2024
Uopfordret anmeldelse
Great stuff and service
Good choice of stuff (a bit too expensive though!) and a very friendly and helpful sales person Mahesh in Canary Wharf store.
18. februar 2024
Great product and service
Purchased 2 items which arrived quickly and well wrapped. Absolutely loved the items - We Norwegians.
12. januar 2024
Fantastic service
31. januar 2024
Dirty white ski jacket delivered
I ordered a white ski jacket from Fusalp in December 2023. The jacket arrived quickly as promised. However when I opened the box the ski jacket was not even protected in plastic or paper. There were brown marks (on a white jacket...) on the sleeves and on the front of the jacket. I contacted the shop the same day to explain the problem but they never replied since then. I paid €800 for a white ski jacket that looks like a second-hand due to visible dirty spots AND with no after-sales service.
27. december 2023
Uopfordret anmeldelse
Excellent service from ordering to…
Excellent service from ordering to delivery
Was kept informed on delivery and emailed back to confirm that it was received and i was happy with my purchase definitely will be shopping with them again excellent service
Ver happy customer
Kay 🤗🤗
17. januar 2024
Exceptional service
Exceptional service, very friendly and professional. Excellent advice about perfect moment brand, love it , just bought a whole ski set from perfect moment and love it .
11. januar 2024
Great service
The shop assistant was very helpful in finding what I was looking for, looking through newly delivered boxes of stock, all while fielding many customers and keeping cheerful throughout, making the whole process very pleasant
13. januar 2024
Besvarelse fra London Ski Co.
Hi Tim, thank you for taking the time to review us. We're really pleased you had a positive experience with us!
Great choice and fast delivery
Great choice and fast delivery. Made a great Xmas surprise
19. december 2023
Besvarelse fra London Ski Co.
Many thanks, Chris and Happy New Year!
Prompt delivery and a high quality…
Prompt delivery and a high quality garment. My husband loved his new top, this was the perfect present.
20. december 2023
Besvarelse fra London Ski Co.
Thanks for taking the time to review us Emily! We're pleased your husband loved his new top!
Besvarelse fra London Ski Co.
Thanks Cristian, we're really pleased you had a great experience with us.
Item shipped quickly
Item shipped quickly. Very happy with my purchase, quality item that looks great at a good price. Thanks !
14. december 2023
Besvarelse fra London Ski Co.
Many thanks, Eric. Hope you had a great Xmas!
Excellent customer service
Excellent customer service. Delivery was rapid and the returns process was completely hassle-free.
11. december 2023
Besvarelse fra London Ski Co.
Many thanks, Richard. Have a great Christmas
Besvarelse fra London Ski Co.
Many thanks!
Great Customer Service
They made a mistake with my original order and sent the wrong thing but the customer service to sort this out was great - easy to get in contact with and they rectified the issue very quickly.
3. december 2023
Besvarelse fra London Ski Co.
Many thanks Michelle!
Besvarelse fra London Ski Co.
Many thanks, Susan!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.