Despatch of goods was very impressive, quick. However, one top sent was the wrong colour, the other had a hole in it. No phone number to contact the shop- very unusual .... and no response to my ema... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is new ski shop in London is really fab! The selection is large and at all price points so options for everyone. The staff are super helpful offering flexible exchanges or refunds if a Christmas... Se mere
Virksomheden har svaret
Last February I was wandering down the Kings Road vaguely thinking that i needed to replace my disintegrating ski jacket. Then my wife spotted teh pop up at 129 and we went inside leaving half an hour... Se mere
Virksomheden har svaret
Service is slow. I bought a jacket online which didn’t fit. I wasn’t able to return easily as the return policy or process wasn’t clear. Someone finally contacted me and sent a return label but 12 day... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Ski and winter clothing store with an exclusive selection of winter sports brands. Shop the new collections from over 30 ski brands including Perfect Moment, Goldbergh, Fusalp, J Lindeberg, Rossignol, Falke, Hestra, Icebreaker, Oakley, Vuarnet amongst many more. Discover our store in London, where we will transport you to the mountains and you can discover the brands you usually only see in resorts. Our expert staff will be on hand to help with anything you need.
Kontaktoplysninger
55 King's Road, SW3 4ND, London, Storbritannien
- hello@londonskico.com
- londonskico.com
3,9
God
202 anmeldelser
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra London Ski Co.
Thank you for the 5 Star review!
Correct products shipped and received…
Correct products shipped and received on time, good emails on order and shipping and tracking updates
2. december 2024
Besvarelse fra London Ski Co.
Thank you for your kind review Shirley!
Best selection of ski wear!
Best selection of ski wear! Have the most fabulous brands and range. The staff were so helpful with sizing and suggestions! Will be my go to for any ski wear! Highly reccommed!!
3. november 2024
Uopfordret anmeldelse
Besvarelse fra London Ski Co.
Thank you for the kind review Kate!
Very slow at responding and poor…
Very slow at responding and poor communication over the phone
8. oktober 2024
Amazing
Amazing. Ordered from Australia Sunday night and my order was on my doorstep 4 days later. Love love love my pants!
19. august 2024
Besvarelse fra London Ski Co.
We're pleased you enjoyed your experience with us Georgina!
Amazing selection of skiwear
Amazing selection of skiwear. Customer service were highly responsive when I had a question on an item, and it was a seamless order process. Will shop again!
10. juli 2024
Uopfordret anmeldelse
Besvarelse fra London Ski Co.
Thank you Sarah!
The website is misleading on return &…
The website is misleading on return & refund.
Customer service is poor. I didn't get any response after I pointed out the misleading information on the website.
I don't recommend this website to anyone.
17. juni 2024
Excellent communication and customer…
Excellent communication and customer service. Excellent product.
21. maj 2024
Besvarelse fra London Ski Co.
Thank you for taking the time to review! We're pleased you were happy with the service.
Besvarelse fra London Ski Co.
Thank you!
I purchased a top and hat as a…
I purchased a top and hat as a birthday gift for my sister and wasnt Told at the time of purchase that they hadn’t the top so when the package was sent for delivery I received a refund for the top and the Hat was delivered, if I had known at the time of purchase I could have gotten something else for my sister. I was surprised at this level of service from London ski co as my previous dealing with them was great
15. april 2024
Besvarelse fra London Ski Co.
We apologise for your experience here, sometimes we do encounter inaccuracies with our inventory which is what caused this problem. We are taking steps to ensure it doesn't happen in the future.
Besvarelse fra London Ski Co.
Thank you for your kind review
I bought a top which is unravelling on…
I bought a top which is unravelling on its first usage, can you help me please? Many thanks
27. marts 2024
Uopfordret anmeldelse
Besvarelse fra London Ski Co.
Hi, of course. Please email hello@londonskico.com and we will come back to you
Fast Delivery & Top Notch Skiwear
Fast Delivery
Good range of top skiwear. Fast delivery and happy with my new ski jacket. Thanks
14. marts 2024
Hestra ski mittens
Great mittens at a good price.
Quick delivery with no problems
Will use again.
12. marts 2024
The quality of my jumper is beautiful
The quality of my jumper is beautiful. Unfortunately, my ski socks never arrived on time. I paid for next day delivery, and my sweater came the next day. However, my socks didn't arrive even after 3 days, so I had to go on vacation without them. I guess it was more of a problem with FedEx.
14. marts 2024
Quality gear and super speedy delivery.
I bought two great pieces of knitwear having been tempted onto the LSC site by the Sale. Great quality and amazingly swift service - ordered in the evening and delivered 36 hours later.
7. marts 2024
Quick and easy beautiful products
Quick and easy beautiful products
Reagular updates when on its way
Good service.😁⛷️
7. marts 2024
Great ski clothes and very helpful staff
7. marts 2024
the delivery was fast and precise
the delivery was fast and precise. the communication was great!
5. marts 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.