Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Despatch of goods was very impressive, quick. However, one top sent was the wrong colour, the other had a hole in it. No phone number to contact the shop- very unusual .... and no response to my ema... Se mere

Bedømt til 5 ud af 5 stjerner

This is new ski shop in London is really fab! The selection is large and at all price points so options for everyone. The staff are super helpful offering flexible exchanges or refunds if a Christmas... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Last February I was wandering down the Kings Road vaguely thinking that i needed to replace my disintegrating ski jacket. Then my wife spotted teh pop up at 129 and we went inside leaving half an hour... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Service is slow. I bought a jacket online which didn’t fit. I wasn’t able to return easily as the return policy or process wasn’t clear. Someone finally contacted me and sent a return label but 12 day... Se mere

Virksomhedsoplysninger

  1. Vintersportsbutik
  2. Sportstøjbutik
  3. Tøjbutik
  4. Butik med udendørstøj og -udstyr
  5. Overtøjsbutik
  6. Skibutik

Skrevet af virksomheden

Ski and winter clothing store with an exclusive selection of winter sports brands. Shop the new collections from over 30 ski brands including Perfect Moment, Goldbergh, Fusalp, J Lindeberg, Rossignol, Falke, Hestra, Icebreaker, Oakley, Vuarnet amongst many more. Discover our store in London, where we will transport you to the mountains and you can discover the brands you usually only see in resorts. Our expert staff will be on hand to help with anything you need.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

202 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 20 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great Experience

Having visited The London Ski Company stores in Chelsea and Mayfair I decided to place an online order. I made a mistake with the order but it was resolved really quickly with a friendly e-mail from Joe. Fantastic range of quality ski wear and great customer service. I would highly recommend.

27. februar 2025
London Ski Co. -logo

Besvarelse fra London Ski Co.

Many thanks for taking the time to review us, Nicola! We're happy you're pleased with your product

Bedømt til 5 ud af 5 stjerner

Item as described

Item as described, and a very fast delivery. Good communication.

27. februar 2025
London Ski Co. -logo

Besvarelse fra London Ski Co.

Thanks for taking the time to review us!

Bedømt til 5 ud af 5 stjerner

Online purchase

I liked the product , the site was easy to use and delivery prompt

5. februar 2025
London Ski Co. -logo

Besvarelse fra London Ski Co.

Thank you for the 5* review, Brian!

Bedømt til 1 ud af 5 stjerner

Terrible customer service and extremely…

Terrible customer service and extremely poor communication.
I purchased a pair of ski mittens online and paid extra for next day delivery.
Despite receiving email confirmation of my order (and funds leaving my credit card) immediately, the mittens were not shipped and there was no explanation as to why from LondonskiCo.
After days of my emails and what apps going unanswered, they eventually came back to me saying the transaction had been flagged as suspicious and that’s why the mittens had not been shipped. (But why no immediate email to clarify and why take my money?)
They then offered to ship next day… five days later and more unanswered what’s apps, I’ve now finally received and email saying the mittens are now out of stock!

The whole experience has been incredibly frustrating, especially as I’ve now missed the delivery window to order the mittens from another merchant, in time for my upcoming ski trip!!

I would avoid buying anything from londonskico in future!

7. februar 2025
Uopfordret anmeldelse
London Ski Co. -logo

Besvarelse fra London Ski Co.

Thank you for taking the time to review your experience with us, we have taken steps to ensure this will not happen again.

Bedømt til 5 ud af 5 stjerner

Awesome service

Sadly had to return a beautiful jumper as it was too big. After a bit of confusion on my part and through emails the return process was in fact very easy straightforward and they provided great customer service and patience with myself!
Would def by again from them

31. januar 2025
Uopfordret anmeldelse
London Ski Co. -logo

Besvarelse fra London Ski Co.

Hi Gillian, Thank you for your review, we have made numerous attempts to respond to your returns request but we are not sure you are receiving our emails. Can you please re-reach out to us or call us on our store number and we can provide instruction that way. Many thanks

Bedømt til 5 ud af 5 stjerner

I love the sweater

I love the sweater. The material, color and style are great. The shipping service was good and fast. I am a happy customer and I will buy from this company again.

18. januar 2025
London Ski Co. -logo

Besvarelse fra London Ski Co.

Thanks for taking the time to review us Sindy!

Bedømt til 5 ud af 5 stjerner

Good quality hat

Easy to order , free delivery and arrived quickly. Lovely ski hat, good quality and looks fabulous on .

15. januar 2025
London Ski Co. -logo

Besvarelse fra London Ski Co.

Thanks Kim!

Bedømt til 5 ud af 5 stjerner

Service and selection!…

I tried to get a ski shop in Colorado to send me the turtleneck that I fell in love with. They would not take my credit card info over the phone and the turtleneck wasn’t on their website, so I went searching! Found it at London Ski Co and not only did I have it in 4 days, I saved money by shopping internationally! Will check with London Ski Co from now on, before shopping internationally the States!

10. januar 2025
London Ski Co. -logo

Besvarelse fra London Ski Co.

Thanks for taking the time to review us Angie, we're so happy you had a great experience with us.

Bedømt til 5 ud af 5 stjerner

I have recieved so many compliments on…

I have recieved so many compliments on my shirt. I ordered the XL because I didn’t want it to fit tight like a base layer. I am 5’9 123 lbs. loved it so much and the quality is exceptional that I ordered it in white as well.

6. januar 2025
London Ski Co. -logo

Besvarelse fra London Ski Co.

Thanks Natalie, we're so pleased you like your new item from us!

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service. Order was delivered before 9am the next day. Contacted the store to check product info before placing order, and received a response to query almost immediately. Will definitely order from this site again.

11. december 2024
London Ski Co. -logo

Besvarelse fra London Ski Co.

Thank you for taking the time to review us! We're pleased you were happy with the level of service provided

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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