I ordered a rash guard but it didn’t fit quite right and I forgot to return it until after the 30 day return policy had passed. I emailed anyway and heard back within 20 minutes with promise of a full... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am thrilled with my purchases! High quality, gorgeous patterns, and the website accurately depicts all colors. I went back and forth on some of my purchases, and Lolekai support went above and beyon... Se mere
Virksomheden har svaret
Judge a business by its actions when something goes wrong. Well I couldn't fault lolekai. Sent them an email explaining my issue and within hours I had an appologetic reply and offer of refund or repl... Se mere
Virksomheden har svaret
The customer service team at Lolekai were absolutely amazing. Possibly the best customer service I've experienced in a very long time. Really quick, efficient responses to my emails providing great s... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
From the Hawaiian "lole" (clothes) and "kai" (the sea), Lolekai is a swimwear and activewear brand bringing zero-waste production practices to the industry.
Kontaktoplysninger
4,5
Fremragende
25 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andre kiggede også på
Excellent service
I had ordered the wrong size after refreshing the page and messaged someone in customer service about the challenge. They answered back they changed the order within moments of me sending the email. Excellent service!
21. august 2026
Uopfordret anmeldelse
Besvarelse fra Lolekai
Mahalo Kyler! Quick size fix, quick smile, that is just how we like it. Thanks so much for the kind words and enjoy every wear. Aloha from all of us at Lolekai!
Great quality clothes
Great quality clothes! Fantastic customer service!!!!! I’m addicted.
Theresa
Colorado
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Lolekai
Addicted is the best word we could hear, mahalo Theresa! So happy you love the quality and the service. Sending a little aloha your way in Colorado!
pleasure to deal with them. Thank you
The service and the connection with the owners was worth dealing with this small Company- we highly recommend them; also they have very innovative designs
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Lolekai
Mahalo Viv! That connection is our favorite part too. Thank you for supporting a small team, and so glad you love the designs. Aloha and happy adventures out there!
This company stands by great customer…
This company stands by great customer service. I had an exchange and they handled it immediately. They went the extra mile to make sure I was happy. I would recommend them to anyone plus the products where nicely made and well priced.
22. august 2026
Uopfordret anmeldelse
Besvarelse fra Lolekai
Candace — thank you so much, this genuinely made our whole team's day. Handling your exchange quickly and making sure you walked away happy is exactly what we want Lolekai to stand for, so it means the world that you took the time to share it. Enjoy every wear, and we're always right here at support@lolekai.com if you ever need us. With gratitude, The Lolekai Team
No returns - do not purchase
I ordered a tankini from here, it took longer than the expected delivery to arrive. Once it did arrive I no longer needed it and the fit and quality were not on par with the price of the item. To return you have to email the company and request to start a refund - I emailed ten days ago and I have not heard anything back. I also called their customer support number but nobody picked up and I was charged for the call as it is a US number. Absolutely terrible, do not purchase from them.
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Lolekai
Hi Jessica, I'm so sorry — this isn't the experience we want for anyone.
I looked into this: we never received an email from you at our support inbox (support@lolekai.com). We pride ourselves on our fast and flexible returns and refunds policies. I've now refunded your order in full and emailed you directly. And for what it's worth, we don't offer phone support — as per our website, we ask that support gets routed to our support email inbox where we have rapid response times.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.