Cake was delicious but not like before red velvet was my top fav but now the taste become different compared to first time I taste Lola’s cake. Dislike your staff from Waterloo branch. She’s rude and... Se mere
Virksomheden har svaret
Lokation
Skift lokationWaterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT London, GB
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I will order again from Lola's , the delivery was quick, I had spoken to customer service rep a few days ago and her reassurance on how long it takes to deliver was reassuring. The cake was so well... Se mere
The cupcakes and brownies are delicious and affordable too! I haven’t tried their full sized cakes (yet…) but I really want to. Honestly the icing, toppings and cake are sooo yummy. I especially love... Se mere
Everytime we visit London we always have to have a Naked Victoria Sponge Cake on Order. Absolutley Gorgeous. On this occassion i had my wifes Birthday Cake booked to pick up from Waterloo but our Trai... Se mere
Virksomhedsoplysninger
Om Lola's - Lola's Waterloo
Skrevet af virksomheden
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrevet af virksomheden
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktoplysninger
Waterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT, London, Storbritannien
- +44203 318 1629
4,5
Fremragende
195 anmeldelser
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The cake was amazing
The cake was amazing, perfectly decorated and tasted delicious. Pick up was easy and swift. My only criticism is that there aren't more small gluten free cakes as the birthday cake I ordered fed 18 and I would have preferred to buy a smaller size.
15. december 2022
The girl who gave me the cake at…
The girl who gave me the cake at Waterloo station was very helpful and nice.
The cake was nice. If I need to provide some feedback is about the buttermilk cream . In my opinion the layer was too thin and it lacked flavour.
14. december 2022
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Fresh lovely cakes.
12. december 2022
Besvarelse fra Lola's - Lola's Waterloo
Hi Kuda,
This is an automated message to let you know that we've got your mail, but its currently outside of our business hours. One of our customer team, will be back in touch with you as soon as possible.
Our average response time is 1 hour , so you should hear from us very soon.
Thank you for your patience.
Great service as always…
Great service as always especially at Waterloo branch collection. The tiramisu cake is the best!
3. december 2022
The experience was fab
The experience was fab; friendly person on the phone reassuring me the cake would be ready for collection the next day. So easy to order (online), helpful smiley assistant at Lola’s Waterloo. The cake was delicious and enjoyed by all. Thank you so much!
1. december 2022
Fantastic
Cake looked fantastic and everything was ready on the day I wanted. Also very tasty
3. december 2022
I will order again from Lola's
I will order again from Lola's , the delivery was quick, I had spoken to customer service rep a few days ago and her reassurance on how long it takes to deliver was reassuring.
The cake was so well packaged and tasted great. It meant for 24 people according to the size I ordered on their online catalogue, but It was infact enough for 26 children and 8 Adults , and these were decent sizes..
3. december 2022
Amazing service and delivery from the…
Amazing service and delivery from the team at Lolas, so supportive and helpful from the get go. The cake arrived early, the cake was to die for and everyone polished it off to a T. Great cake ! Wonderful service. Will be using these guys again for sure. Other businesses could learn a ton from these guys and their staff.
27. november 2022
Best cake !!
I ordered Rocky Road Cake. The best cake we had. The communication and collection was also very easy. Would try their other cakes next time. Would definitely recommend.
18. november 2022
Website was easy to order and cake…
Website was easy to order and cake arrived at my collection point earlier than I expected which was very helpful.
Cake was beautifully packed, looked amazing and most importantly delicious.
Thank you Lola
12. november 2022
Delicious vegan cakes
They make delicious cakes that too vegan. Lots of different kinds. Very good customer service. I finally found nice place to have vegan cakes. Very much recommend.
Thanks xoxoxo
25. september 2022
Uopfordret anmeldelse
Birthday cake
Ordered a birthday cake for my daughter, she was very happy with the design. The only reason for not giving 5 stars is that the icing was a little thick in some places which made the cake overly sweet but other than that the cake was lovely.
1. april 2022
Awesome 🎂
Awesome super cute lion cake for a birthday! Wouldn't hesitate to purchase from Lola's again
16. marts 2022
Cake was excellent
Cake was excellent - only not five stars as so very expensive. Worth it for a special occasion.
15. marts 2022
SO GOOD!
I bought the victoria sponge naked cake for my husband's 40th birthday. The cake looked even better than I was expecting from the pictures online, I expected it to be nice but I was thrilled when I collected it. It also tasted amazing, everyone loved it! Such great value compared to others out there. Would definitely recommend and Lola's has become my new go-to place for future birthday cakes!
9. marts 2022
Ordered the chocolate frosting rainbow…
Ordered the chocolate frosting rainbow cake and it was smashing. Everyone loved it oh so much. Pickup from waterloo kiosk was quick and efficient. Will always pick Lola's over any cake store. The birthday kid was over the moon. We are still waiting for the return of the rose pistachio cupcakes that were a super hit few years ago. Please bring it back on the menu.
3. marts 2022
I ordered a party cake (with the…
I ordered a party cake (with the cupcakes on top) for my son's birthday. The delivery was perfect and on time, And the cake was as delicious as it looked amazing. As it was quite big, I had lots of leftovers and the guests enjoyed it so much that they all left with a slice of it!
24. februar 2022
Gorgeous cake and looked stunning
Gorgeous cake and looked stunning. Prompt delivery by friendly driver. I've had 3 cakes from Lolas and all have been great.
24. februar 2022
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