loc8me.co.uk Anmeldelser 1.222

Christian was very helpful and accommodating in helping us find a house

I had very good a smooth customer service experience especially from Ollie from loc8me.

Loc8me Leeds offered my daughter a flat with her friends, all the contracts were signed, guarantor in place, deposits paid then they came back and said that the price was wrong and tried to increase it by £30 per person/ per week. They said it was an admin mistake and would not honour the advertised price or the signed contracts. Absolutely disgusted with this company.

Excellent service from Emma at the Loughborough office, dealt with my enquiry quickly!

Phil G came round from Loc8me to help with a few maintenance jobs at the house and did a great job. He fixed issues with the door stops, helped clear and tidy the garden, and sorted several other bits around the property. Everything was done to a really high standard.
Phil was friendly, professional, and really helpful throughout the visit. He explained what he was doing and made sure everything was properly sorted before he left. As a really nice extra touch, he even left us little goodie bags at the end which was completely unexpected and very appreciated.
Really pleased with the service and how efficiently everything was handled.

Working with Tayib has been a great pleasure. He is extremely communicative and conducts himself with a high degree of professionalism.

Would 100% recommend him.

As my first experience as landlord I was a bit nervous about the outcome but Emma, Izzy and the team from Hull Agency guided me and took care of everything. The whole process was easy and smooth with great and fast communication.

They charged £77 for the replacement of a broken toilet seat without telling the tenants how much this was going to cost prior to the instalment. We were also not notified when the toilet seat was going to be replaced. I would not recommend using loc8me, go with Parr Houses or Toplets instead.

A big thank you to Aaron for helping us find a house. He helped the process be less stressful and listened to everything we had to say and showed us all the houses that fit what we were looking for. We were worried about the house hunting due to it being January, but Aaron helped us find houses and kept us updated.

I was a tenant with Loc8me Liverpool for nearly 3 years. Upon leaving, they attempted to charge me £195 (more than my entire deposit) for a 'professional deep clean.'

The 'damages' they are using to justify this charge are actually structural water damage. The photos they uploaded show 'rashes' on the walls and marks inside cupboards that were caused by water ingress and damp during the tenancy—these are maintenance issues, not cleaning issues.

They are effectively trying to make a tenant pay to fix long-term water damage and the natural aging of furniture that was already old/vintage when I moved in. Be very careful with your deposit and ensure you report every single leak in writing, or they will try to charge you for the damage later.

I had a flat inspection and it went really smooth. Niamh was very respectful and it felt like she was listening to my issues.

Was shown three properties by Francesca, who very kindly drove us to the second and third locations. Despite the heavy rain we had found ourselves caught in, she was incredibly friendly and helpful.

The experience me and my friends had with this company, and Josh specifically were great, he was extremely nice, and was great at giving us all the information about each house we got taken to. They also helped with finding houses for us to look at, and were extremely kind and helpful the entire way through.

We had a viewing with Ella and she was very approachable and friendly !

Flats are constantly being broken in to and tenants threatened, and Loc8me won’t even install a proper lock on the front door, let alone CCTV or burglar alarms! What a joke. Won’t even meet with us to discuss the issues property, been going on for 6 months.

I wouldn't recommend using these guys if you value things like being able to sleep through the night or having a working lock on your door.

Loc8me refused to respond to requests to install cctv, better locks, and burglar alarms from tenants when their flats were constantly being broken into. Men have got in and threatened sexual violence against tenants. Loc8me dismiss concerns and did nothing. And absolute disgrace. Don’t rent from them. They don’t care about tenant safety.

Tenants living in fear due to loc8me’s refusal to provide safe living. All they’re asking for is CCTV, locks on their doors and not having to worry about sexual assault from strangers due to easy access to the building. They’ve ignored tenants simple asks putting them all at risk whilst taking thousands in rent off them. Shame!!

These guys are con artists. They don't look after their tenants and don't provide a secure place to live. Not even a lock on doors. They laugh at tenants threatened with rape. Don't rent with these guys ever!

My daughter moved into a property that has all male tenants without being told of this, there also Asian and have little spoken English, which made me as a parent uncomfortable however since September there has been multiple instances which have been reported to loc8me but only general conversations have been had with the tenants and nothing has changed
Most recently my daughter came to me in a state as she caught on of the naked tenants stood outside her bathroom when showering and then found him entering her private bathroom, for what reason???? There has been issues of cleanliness and more important inappropriate behaviour from the male tenants ranging from not licking front door, bringing back groups of upto 10 friends late at night and staying over making noise into early hours and to the point Abbie not feeling safe in the shared house inappropriate comments being made to her from the tenants, I have asked for her to be released from her tenancy for her safety and I have explained I will be involving the police and asked that she speak with the landlord to offer him half the rent until end of august and a face to face interview but no urgency at all from the company they just do not seem to be bothered whilst there getting money

I am appalled that my daughter is at risk and her mental health and studies are now being affected

Do not go with this company and any other company I would as that there open and clear about who your daughter will be sharing with, as they told me that they don’t need to tell them who is sharing accommodation but no locks on doors too causes big issues relating to safety