We recently asked to get the tired bathroom in our Loc8me property refurbished, and Niamh was very helpful at getting the ball rolling. Sam did an incredible job to get it started so promptly and fin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Heather from Loc8me Manchester was so helpful today when we called. After multiple phone calls throughout the day she managed to solve our problem straight away! Thank you Heather :)
At Loc8 me, I deal with Emma, Izzy and the wider team. They are a truly professional, proactive and very responsive team who hold a wealth of knowledge and expertise in the field. I have worked with t... Se mere
Virksomheden har svaret
AVOID AVOID AVOID in Nottingham. Absolutely useless. Problems started as soon as my daughter moved in. Water ingress into her room, mold, musty smell, damaged paintwork. Had to move out and commut... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a student accommodation provider that operates in 14 cities and house 6,700 students every year. We remain a step ahead of our competitors in our belief in constantly improving and pushing the standard of student accommodation. Historically a neglected industry, we are always looking at ways to innovate and make sure our properties are the best of the bunch. Our properties are not the only thing we are proud of, as we place great emphasis in our customer service and making sure our tenants feel truly at home. For a lot of students, moving into a student home is a huge step in their independence and we want to make sure we offer the best environment for them to grow. We are powered by a team of passionate, highly enthusiastic individuals, both young and many more experienced! This blend of personalities and capabilities, combined with a unified passion for delivering great customer experiences has driven us to new heights.
Kontaktoplysninger
202 Ashby Road, LE11 5AA, Loughborough, Storbritannien
- hello@loc8me.co.uk
- loc8me.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 92 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Tom helped me move into my new house
Tom helped me move into my new house. Made the experience so easy and fun, very pleased. I work part time picking cherries out of the gutter and giving them to poor children so I’m often stressed and tired, but Tom at Loc8me made everything so much easier. Very happy thanks.

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DO NOT LIVE HERE
I wish there was an option was for no stars.
This company had no compassion and care whatsoever if you are going to rent to students you need to realise we are not people with proper jobs they should just rent to adults at this point if they do not no how to treat us correctly.
My house was dirty not professionally cleaned all year, my move in date was delayed i was homeless. I paid for bills included and had no heating or hot water all year.
No fire regulation procedures were done
There company is a bunch of kids pretending to be real estate agents. I would not recommend. As a student myself who has lived other places LOC8ME has made my uni year the worst experience of my life.
The neglect is actually so crazy
STUDENTS DO NOT LIVE WITH THEM!!

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Excellent insight
Excellent insight, great knowledge and unreal experience. Very helpful insight on the area and top service, thank you!

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Had a smooth experience when moving out…
Had a smooth experience when moving out and Connor helped facilitate the process very well

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Connor was extremely helpful with all…
Connor was extremely helpful with all aspects of the process. He removed any anxiety and worries I had and allowed for a seamless move. Couldn’t have gone any better

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Had an issue resolved
Had an issue so called up the Nottingham branch. Tom helped me alongside the team to resolve this issue. Good service.

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Suleman
This is one of the worst estate agent ever in UK,the building leaking, food being Stalin, no hot water no heating for weeks,the mattress full of bugs which cause my daughter getting rush all over her body ,the carpet all warn out fully of bugs,we had homeless people sleeping inside the building for months even after reporting it took loc8me weeks to kicked thim out and another week's to fixed the front door all the students never feel safe ,the windows not closing properly during winter time,
All these problems still they say we can't get out of agreement and if we leave we have to pay until end of August.😔😔
To all student in Birmingham bywater building please be aware of them *Loc8me* and stay far away from these crooks!! When you go to view the accomodation they promise you everything will be fixed within a week so they give agreement to sign as soon as do..that's it now they got you hooked they will take months to fixed and than break down again.

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Really helpful and easy to work with
Really helpful and easy to work with, house is really nice.

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Female safety and inadequate…
Female safety and inadequate investigation so I contacted and wrote a previous review in relation to my daughters safety within a property that was rented out by this company that may suggest no one uses as they rebut all responsibility when things get tough and I am now left in a position of seeking legal advice which I will take all the way my daughter originally too the tenancy on under the impression there was another female within the property that later pulled out but my daughter was not informed and then moved 2 males into the property that intimated her and went into her room and bathroom when told the company they did nothing would not supply locks on doors when asked for security and this there response
I am sorry to hear that Abbie has felt uncomfortable in the property. We do take any concerns around tenant safety seriously, and I can see from the communication that the branch has already responded to the issues raised and spoken with the other tenants where appropriate.
As previously explained, Abbie viewed and accepted the property as it was, including the layout and the fact that there are no locks on the bedroom doors. We have also checked the pre-tenancy communication and there was no request made for a female-only house share. The tenancy agreement remains legally binding and there is no break clause, so Abbie and her guarantor remain liable for the rent unless a suitable replacement tenant is found.
We are unable to release Abbie from the tenancy on the terms suggested. That is our final position on this matter.
Where allegations relate to threatening, criminal, or inappropriate behaviour, these should be reported to the police so they can be properly investigated. As managing agent, we cannot make findings on criminal allegations, but we will continue to respond to any reported tenancy or property management issues in the correct way.
We also need to be clear that, due to data protection and the tenancy position, we can only discuss certain details with Abbie and her named guarantor. We will therefore continue any further tenancy-related correspondence with the appropriate parties.
I appreciate this is not the outcome you were hoping for, but our position has now been confirmed.
Terrible company
Terrible company, they will try and find way to charge you more. Worst company to deal with, AVOID LIKE THE PLAGUE - Lincoln Branch.

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Christian was very helpful and…
Christian was very helpful and accommodating in helping us find a house

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I had very good a smooth customer…
I had very good a smooth customer service experience especially from Ollie from loc8me.

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Loc8me Leeds: do not trust
Loc8me Leeds offered my daughter a flat with her friends, all the contracts were signed, guarantor in place, deposits paid then they came back and said that the price was wrong and tried to increase it by £30 per person/ per week. They said it was an admin mistake and would not honour the advertised price or the signed contracts. Absolutely disgusted with this company.

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Excellent service from Emma at the…
Excellent service from Emma at the Loughborough office, dealt with my enquiry quickly!

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Phil G
Phil G came round from Loc8me to help with a few maintenance jobs at the house and did a great job. He fixed issues with the door stops, helped clear and tidy the garden, and sorted several other bits around the property. Everything was done to a really high standard.
Phil was friendly, professional, and really helpful throughout the visit. He explained what he was doing and made sure everything was properly sorted before he left. As a really nice extra touch, he even left us little goodie bags at the end which was completely unexpected and very appreciated.
Really pleased with the service and how efficiently everything was handled.

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Working with Tayib has been a great…
Working with Tayib has been a great pleasure. He is extremely communicative and conducts himself with a high degree of professionalism.
Would 100% recommend him.

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Easy and smooth experience
As my first experience as landlord I was a bit nervous about the outcome but Emma, Izzy and the team from Hull Agency guided me and took care of everything. The whole process was easy and smooth with great and fast communication.

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They charged £77 for the replacement of…
They charged £77 for the replacement of a broken toilet seat without telling the tenants how much this was going to cost prior to the instalment. We were also not notified when the toilet seat was going to be replaced. I would not recommend using loc8me, go with Parr Houses or Toplets instead.

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Excellent help
A big thank you to Aaron for helping us find a house. He helped the process be less stressful and listened to everything we had to say and showed us all the houses that fit what we were looking for. We were worried about the house hunting due to it being January, but Aaron helped us find houses and kept us updated.

Besvarelse fra loc8me.co.uk
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