Returned an item and company co firmed receipt but more than a month down the line still no refund. Have opened a dispute with affirm who I made the payments through and waiting on a response. It... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As so many have mentioned the refund process is a bit of a chore. Send emails providing proof item has been received by them…..ignored. Follow up emails ignored. As the items are sold by other ou... Se mere
Ordered 4 items in Little Mistress Sale - fast delivery in good condition. Very pleased with white Alice Temperley peasant blouse, sage crop trousers, grey ballgown which were great fit and super val... Se mere
Virksomheden har svaret
As many others have commented, the refund process has been an absolute joke. I ordered a dress in April and returned it almost immediately, in April. We are now almost in June and I have still not re... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
25 Plumbers Row, E1 1EQ , London, Storbritannien
- enquires@little-mistress.co.uk
- little-mistress.com
2,0
Under middel
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lacking customer care
Sent my dress without a belt. When I raised the concern asking for a replacement belt asap for the wedding a week later no one even responded at all. Unresponsive, lack of customer care says a lot! Returned.
28. marts 2023
Besvarelse fra Little Mistress
We are really sorry about this. We can confirm we have replied to your emails received on 03/04/2023 and 19/04/2023. A full refund has now been processed and an email confirmation was sent.
Please accept our most sincere apology for the inconvenience this may have caused you.
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Great fit (thanks to Lycra)
Fast and efficient service, fair price and a Great fit (thanks to Lycra)
11. april 2023
Besvarelse fra Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Besvarelse fra Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
First time buyer
First time buyer. Perfect fit! Can’t wait to wear it at my brother’s wedding.
5. april 2023
Besvarelse fra Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
Don't forget to tags us in your photos. We love seeing our customers 💕
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
A little anxious at the start but all ended well
Apart from having to print out an order receipt and not receiving a confirmation email as standard, the process was easy and delivery as stated.
The dress is flattering but I wish I had ordered a smaller size, and I still
might.
2. april 2023
Besvarelse fra Little Mistress
Thank you for your 4-star review 😍 We are greatful for your effort to support our business 🥰
Please always check your junk email folder if you have not seen our order confirmation email sent on 31st March 2023, 9:39 pm and order dispatch confirmation sent on 3rd April 2023, 1:46 pm. We are glad to hear you are happy with the outcome and looking forward to welcoming you again.
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Dress didn’t fit to wrap at all
Dress didn’t fit to wrap at all. It’s probably better to go a size or two up.
Dress returned and was refunded in good time.
6. april 2023
Besvarelse fra Little Mistress
Thank you for your feedback. We are keen to find out more. We emailed you from enquiries@little-mistress.co.uk.
We apologise for the inconvenience this may have caused you.
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Besvarelse fra Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
A great quality buy
A great quality buy , delivered with great speed . I’m very pleased and will shop with Little Mistress again
7. april 2023
Besvarelse fra Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
Most importantly, we are delighted you will shop with us again 👏
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
An error was made on my order but I was…
An error was made on my order but I was listened to and the error corrected v quickly
30. marts 2023
Besvarelse fra Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
We are delighted to hear we were able to resolve your enquiry quickly and to your satisfaction 👏
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Well made but the zip was stiff and…
Well made but the zip was stiff and wouldn’t go up so I returned the dress as I didn’t want to risk the zip failing. Also slightly tight across the chest.
26. marts 2023
Besvarelse fra Little Mistress
Thank you for your feedback. We passed it on to our product specialist to help us improve. We can confirm your return has been received and refunded.
We apologise for the inconvenience this may have caused you.
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Besvarelse fra Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Order received wrong
Order received wrong. Item missing
One item filthy dirty on the bottom
Emailed customer service several times. No response!
26. marts 2023
Besvarelse fra Little Mistress
We are really sorry about this. We can confirm we have repied to your emails received on 29/03/2023 and 30/03/2023 and continued to have a regular email conversations on 30/03/2023 and 05/04/2023 and 06/04/2023. Your replacement items have also been sent and an email confirmation was sent.
Please accept our most sincere apology for the inconvenience this may have caused you.
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Besvarelse fra Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰👏
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Correct details for return not given
23. marts 2023
Besvarelse fra Little Mistress
Thank you for bringing this to our attention. We can see you are trying to make a return from Republic of Ireland. We emailed today to clarify our returns information specific to your area.
We apologise for the confusion and the inconvenience this may have caused you.
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
What you see is what you get
Highly recommended. I ordered two dresses on next day delivery. One was to be used for an evening event the following day after it should have arrived. The two dresses when they eventually arrived were perfect as seen on the website.
If you live on the edges of the UK far from London, you may want to reconsider urgent deliveries as they are not guaranteed.
21. marts 2023
Besvarelse fra Little Mistress
Thank you for your 4-star review 😍 We are greatful for your effort to support our business 🥰
We are happy to hear you enjoyed your shopping experience with us 👏 but most importantly, we are delighted to hear, you will highly recommend us to others.
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
a Very beautiful dress as described
a Very beautiful dress as described. perfect size and very good quality materials.
22. marts 2023
Besvarelse fra Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
We are delighted to hear you are happy with your beautiful dress 👏 Don't forget to tag us on your socials x
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
I purchased one jumpsuit from Burjuman…
I purchased one jumpsuit from Burjuman mall, UAE
And when i tried the dress at home the zip got failed the next day only i went to the store to exchange as it comes under quality issue , the dress was with tags and same but zip wasn’t working. The salesman was very rude and denied to exchange it.
It’s very disappointing when you buy such an expensive dress but this type of brands don’t bother about their customer satisfaction.
29. marts 2023
Uopfordret anmeldelse
Besvarelse fra Little Mistress
Thank you for bringing this to our attention. It sounds like you made your purchase from a 3rd party retailer. We would really like to investigate this for you so please could you email us your receipt, photos of the garments/problem areas and the retailers and individuals information at enquiries@little-mistress.co.uk
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Having never used little mistress…
Having never used little mistress before I was very pleased, the Order came very quickly and the dress is fantastic quality and looks lovely on so can’t wait to wear it for a wedding next year
24. marts 2023
Besvarelse fra Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
To hear your order arrived very quickly and that you love your dress is music to our ears 👏 Don't forget to tag us on your social x
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Order 2 dresses due to size
Order 2 dresses due to size, package well, came before I thought, which was brilliant, quality better than expected. Was exactly like the photo. Really satisfied, love the colour and fit, would recommend Little Mistress to anyone and I’m over 50 haha.
20. marts 2023
Besvarelse fra Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
Delighted to hear you are really satisfied with our service. But most importantly, we are excited to hear you will recommend us to anyone 😘👏
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Besvarelse fra Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
Great to hear you enjoyed shopping with us 👏
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.