Lisamate Anmeldelser 

VERY VERY poor customer service. No phone number contact and will not return a phone number I provided to them!!

This is a complete scam. Taggless clothes which violates Federal law. Their refund or exchange policies are bait and switch. Its a droppshipper that intentionally scams you out of your money. I bought two pairs of pants that were low quality and I ask for a refund the auto robot only offered a 10% refund. I had to file a CCard despute.

I purchased 3 pairs of pants. Only paid 4.99 for shipping. The pant legs are sew smaller than normal. No size on the pants, I believe they sent the wrong size. Trying to send back, but got the run around and the only way to get a full refund is if I send it back to the warehouse in Vietnam. It would cost over 90.00 to send. This company is a waste of time and money. Not worth their promises of satisfaction guaranteed.

I'm glad I only ordered one item from this non-legit company. I did finally get the item after 2-3 months. Very poor quality and wrong size. Tried to contact them for a refund. Sent countless e-mails... no response and no other way to get a hold of them.

DO NOT buy from Lisamate. The size was off and when I sent them back for a bigger size (I bought 3 pair $59.96) I was told they could not exhange them because I had sent them back to the address on the package and that that address would dispose of them. They further stated they would only give me a 10% refund ($6). These people are scammers and cheats. They have my money and they have my 3 pair of shorts. I repeat...stay away from Lisamate.

PLEASE DO NOT PURCHASE ANYTHING FROM THIS FAKE WEBSITE. THERE IS NO PHONE NUMBER TO THIS, ZERO COMMUNICATION. THE EMAIL SUPPORT LISTED ON THEIR WEBSITE DOESNT WORK.
THIS IS A FRAUD !!!!!

I would give no stars if possible. First their sizing is so off. There is nothing on the website to say what measurements are their sizes. Second is time to get product is not quick. Third, their response, if you even get one only happens when you threaten to report them. There is no information on the website where you're suppose to return items and what they ask for to return the item(s) is crazy. ex, photo of item, photo of receipt of returning item. They do not make it easy. After not hearing back from them I returned package to the address on the package that it came from. Now they are offering a 10% return of my money! DO NOT BUY FROM THEM!!! I tried to report to Better Business Bureau but you need an address. That's probably why they don't have an address on their website.

The pants i got from lisamate were very bad no tags no strech ripped at seam and the size is wrong. Iv'e tried to get the return address but they won't give it to me they make it look like you are dealing with the Usa, but it's china. DO NOT BUY FROM LISAMATE THEY ARE A SCAM. I have been putting in conplaints and photos of what is wrong but don't get back to me they are avoiding the issues.Iv'e lost 86 dollar on this website

The product I received was grossly MIS-SIZED. I ordered an xl and the product I received was no larger than Small.
They have a refund policy of 10% if the article is undamaged.
That is basically a NO refund policy.
Buyer beware! Do not have anything to do with this company.
You will be dissatisfied and lose your money as well

They took forever to ship and then would not let us exchange the item, even though we were barely in THEIR 30 day window. They told us to keep the items and offered us 5 bucks on the 60 purchase. What a joke. They then told us to keep the items and send them 30 to get the correct size. I reported them to our credit.card company.

This company can improve by having quality merchandise that is true to size and not use inferior material that is thin, wrinkled, and stiff. The pants I received are nothing like the pants I saw advertised. I have been back and forth on 8 emails with them refusing to take the product back, to finally offering me options of returning it to Vietnam and paying the cost or keeping it and receiving a 10%, and lastly a 20% refund of the purchase price. I finally disputed the charges on my credit card and I hope this will be resolved. I caution anyone buying from this company. The product they sell is trash.

I bought two pairs of ladies pants after reading their returns and exchange policy. Unfortunately the pants were too small. I contacted the company ( you can only email and they take several days to respond). This company do not honour their own advertised easy exchange policy that offers no return shipping cost for an exchange . In fact they quoted a different policy in their email. I have tried to exchange my purchase for a larger size but the company ask for $18 US shipping costs or offer a 10% partial refund. They did not acknowledge their published policy even when pointed out to them. I have emailed three times and they do not budge, sending me the same email response. I will never buy from them again. The product was ok but the quality was definitely not as good as advertised. I am contemplating reporting them to the Australian Consumer Commission but for the $56 dollars the pants cost I am not sure I can be bothered. Hopefully this post will stop others engaging with this company. I will donate the pants. I hope someone can benefit from my bad experience.

Don't buy from this company. My bad, I ordered 6 pairs of pants at one time and they were nothing like the advertisement. Cheap material and shoddy workmanship. Their 45 day return is a joke as they would not give me a return address and after many, many emails finally offered me 10% of my total order in refund and told me to keep or donate the items. Bad business guys. Only reason gave 1 star is cos I can't put up this review without a rating.

After numerous emails, I still have no address to return pants. I ordered 2 pairs of pants. They are nothing like advertised on their website. One of my pairs had a massive gap on the leg where it had not been stitched correctly. Lisamate offered me 10per cent of my full price as a refund. Do not buy from this Company.

Ordered 2 pairs pants. They were rubbish. Like made with a plastic bag. They offered return at my expense to Asia or a 10% ($7.90) refund. Will never buy from them again

Worse experience ever, never been duped like this, the product was not as shown on the website. Been trying for months to get my money back. Have ask for return address they finally gave an address in Vietnam. Please ladies do not order from this company

Purchased 2 pairs of pants 1228-3659 sizes M.

Straight into the bin. I would have thought M size would fit a size 14 (Aus). Not a chance. Lucky if they would fit a sit 6-8 (Aus).

Awful communication and replacement policy. Over a dozen emails many never answered or the same automated messages reply. The pants are of a poor quality and do not look like the ones advertised. I would never buy from them again.

I ordered clothes from this company before using Trustpilot. Previous reviews made me doubt and wondered if I had been scammed. There were emails assuring me that my order was received and that it was out for delivery but the there was a problem with my address. Alarm bells began to ring in earnest but but it did eventually turn up. I don't know why there was so much confusion but I did want people to know that this is a genuine company and you will get your goods.