We purchased our 4m x 3m from our local Dobbies Garden Centre. The service and communication from Lillevilla was fantastic and we highly recommend this company. The cabin was delivered earlier than ex... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After driving over to Essex just to make shure they existed we were pleasantly surprised. As soon as we met Lyn I felt comfortable about going ahead and wasn't disappointed every thing from start to... Se mere
Virksomheden har svaret
We reserved the cabin with a deposit last autumn but didn't need it till now, so very impressed the price was honoured. Delivery was quick and easy. Our installer was friendly and informative, did a... Se mere
Virksomheden har svaret
We had our 6x3m building installed prior to Christmas. The installation team did a fantastic job and actually completed a day early, fuelled by bacon sarnies and strong coffee. The building comes wit... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Quality Log cabins designed and supplied from Finland installed throughout main land U.K.
Kontaktoplysninger
White Elm Garden Centre, CM34LR, Chelmsford, Storbritannien
- 01245400202
- info@lillevilla.co.uk
- lillevilla.co.uk
4,7
Fremragende
217 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Broken door handle
The door handle broke on our Lillevilla 388 rang them and asked if they could supply a replacement! Within 24 hours a new door handle arrived through the post. That's service😀
25. januar 2024
Uopfordret anmeldelse
Besvarelse fra Lillevilla
I am glad we could help you! We hope you enjoy your cabin for many years to come!
The best in the business
We bought the 365 model and we absolutely love it! Lillevilla is so helpful over the phone and great at responding to emails. They answered and questions we had along the way and gave some great advice. Jimmy and Jay who came to build the cabin for us were just brilliant and the cabin is top quality! We have recommended to neighbours and friends who all love the cabin! Highly recommend!
10. januar 2024
Uopfordret anmeldelse
Besvarelse fra Lillevilla
Thank you for your kind words! We always try our best to provide our customers with exactly what they want and need. I will pass on your praise to Jimmy and Jay, I am sure they will be happy to hear you had a good experience with them. We hope you enjoy your cabin for many years to come.
The driver was excellent
The driver was excellent - it is s difficult road to get down in a six wheeler, he also made the effort to put the load where I wanted it rather than where it was easiest - whilst moving for a couple of panicked neighbours who needed to get out of our narrow lane!!
29. december 2023
Besvarelse fra Lillevilla
Thank you so much for your kind words! The drivers always try to help as much as possible and I am glad this was another such occasion! We hope you enjoy your cabin for many years to come.
30m2 Cabin nearly complete!
Finally our cabin will be in use from tomorrow! Happy now our family can now enjoy the new living space.
20. december 2023
Uopfordret anmeldelse
Besvarelse fra Lillevilla
Thank you for taking the time to leave this review. We appreciate it and hope you and your family enjoy your cabin for many years to come. Happy Christmas.
All of the Lillevilla Team have been…
All of the Lillevilla Team have been great in handling my queries and requests, by phone and by e-mail.
When the discussions were concluded, the required timber was ordered from Finland by the Team.
I was informed, and they kept me updated about the delivery, and how to treat and look after the timber - by email.
With reference to the order being delivered - Gareth, was a true professional and gentleman.
Gareth contacted me the day before delivery, to confirm the delivery, and then we agreed that he would call me 15 minutes before arriving on the day of delivery.
The timber was delivered on time and placed perfectly where requested,
Thank you again,
28. november 2023
Besvarelse fra Lillevilla
Thanks so much for taking the time to leave us a review. We really appreciate it. We hope you enjoy your log cabin for many more years!
Good Job
The studio was built over the last 2 days . Throughout my conversations and messages with Lillevilla the company have been very helpful . The guys who constructed were brilliant and the finished product appears to be ideal, well made and designed. Now it’s up to me to paint and protect it
13. december 2023
Besvarelse fra Lillevilla
Thank you for your kind words! Best of luck with the painting! We hope you enjoy your cabin for any years to come!
Friendly sales team with great…
Friendly sales team with great communication throughout. Fitter was very efficient and friendly and the cabin has been build to a very high standard.
3. november 2023
Besvarelse fra Lillevilla
Thank you for you kind words! We hope you enjoy your cabin for many years to come!
Happy customers
Good friendly staff talked us through the process. We highly recommend them ,
20. november 2023
Besvarelse fra Lillevilla
Thank you for you kind words! We hope you enjoy your cabin for many years to come!
Fabulous log cabin
Fabulous product, contemporary design, quality materials, excellent delivery and installation
27. september 2023
Besvarelse fra Lillevilla
Thank you so much for your kind words! We hope you enjoy your cabin for many years to come!
Lillevilla summerhouse
So pleased with our summerhouse. Very well made.
Excellent service from start to finish. Helpful and friendly. I would definitely recommend this to other people.
15. november 2023
Besvarelse fra Lillevilla
Thank you so much for your kind words! We are always happy to help! We hope you enjoy your cabin for many years to come.
Every thing happen when it was supposed to
Every thing happen when it was supposed to happen, every thing turned up when it was supposed to and all the "workmen " were experienced and helpful and very nice. Which meant that the whole experience was very good.
25. oktober 2023
Besvarelse fra Lillevilla
Thank you for your kind words! We hope you enjoy your cabin for many years to come! Please feel free to send us pictures as well!
The delivery driver was friendly and…
The delivery driver was friendly and helpful, and took time to explain all the different parts of the cabin.
3. november 2023
Besvarelse fra Lillevilla
Thank you for your kind words. we will make sure to pass this on to the delivery team! We hope you enjoy your cabin for many years to come.
Lillevilla Cabin
Very prompt delivery. Really pleased with the construction and work work ethic of Mark. Mark was extremely quick and efficient and very informative about each part of construction and how to maintain the cabin in the future. The actual cabin meets up with all expectations.
7. november 2023
Besvarelse fra Lillevilla
Thank you so much for your kind words. We are glad that Mark did such a good job and will pass your comments onto him! We hope you enjoy your cabin for many years to come!
Spares
They were so helpful to source spares for our cabin. Trevor made the process very smooth and a great communicator.
11. oktober 2023
Besvarelse fra Lillevilla
Thank you so much for you kind words. We are glad we could help!
Garden Pavilion installed - Top Job
Everything has gone like clockwork, from the delivery through to the installation. The Lilivilla staff throughout have been polite and professional, and have got the job done without fuss, so if I could score my whole experience I would give 10 out of 10.
18. oktober 2023
Besvarelse fra Lillevilla
Thanks so much for taking the time to write this review. Customer service is really important to us as well as providing a quality building so it's great to hear you're happy with all aspects. Enjoy your log cabin :)
Pleasure to do business with you.
Lillevilla very good on communication from ordering, delivery & building. We brought a ex demo cabin so didn't go up perfect, we had Dave out for 2 days who sorted any problems made our cabin absolutely perfect he is a credit to your company. All went smoothly from start to finish, pleasure to do business with you.
Thank you very much Mike & Julie Friend.
16. oktober 2023
Besvarelse fra Lillevilla
Thanks so much for taking the time to write a review. We really appreciate it and we're so glad Dave was able to make it perfect for you!
The technician was extremely efficient…
The technician was extremely efficient and helpful. Great service
28. september 2023
Besvarelse fra Lillevilla
Thank you for your kind words. We hope you enjoy your cabin for years to come.
Professional from start to finish.
From the initial enquiry regarding purchasing my 340 ex show Log Cabin, the customer service was excellent, this was carried out throughout the process, I was kept fully informed on all aspects of the delivery. The installation team led by Ade Haigh, were brilliant. Everything was done expertly. I am more than happy with my purchase. Thank you very much. Steve Stewart MBE
27. september 2023
Besvarelse fra Lillevilla
Thank you so much for your kind words. We pride ourselves on our customer service so it is always heart-warming when we receive a comment like yours! We hope you enjoy your cabin for many years to come.
Great job
The cabin was delivered on time, very efficiently. Kenny, the installer, did a great job . We now have a great garden room, just waiting for the finishing touches. Can’t wait to start using it. Thank you to the team at Lillevilla.
Bev and Trevor.
6. oktober 2023
Besvarelse fra Lillevilla
Thank you for your kind words! We hope you enjoy your cabin for many years to come.
Dette er Trustpilot
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