LifeFone Anmeldelser 

I talked to Marty and ordered LifeFone on 12/5, it shipped the next day and arrived yesterday (12/11). It was so simple to install that my father managed it independently - no tech experience or help necessary. This afternoon he had an emergency. The fall detection went off right away, help came over the speaker immediately and he was able to communicate with them. I received a call that he had fallen and the paramedics were there two minutes later. For my family LifeFone has already lived up to the promises and came through when exactly when we needed it. Solid dependability within the first 24 hours of use. Thanks Marty!

Fall pendant does not always trigger emergency services. Seems to trigger false alarms but on 3 occasions when a fall actually did occur the fall was not detected.
It would help if service worked on wifi also. Cell service in my home is spotty.

When the button is pressed, a representative engages right away to check in on the customer. One time when my mom didn't answer, the police department was sent to check in. I appreciate this level of response.
One area of improvement is the battery life of the pendant. It needs to be charged almost every day, which is poor compared to the quoted 5 days.

Timely response to my request for a replacement pendant. Always helpful .

We have relied on LifeFone for a few years now to safeguard our Mother. It's a very reliable and easy to use service. There are a number of devices from which to choose. The pendant works very well and is fairly unobtrusive. The customer service is excellent! Every interaction is with a knowledgeable and courteous representative. They are patient and kind! This service is just what we needed for peace of mind when our Mother spends time alone. Extremely satisfied and hardily recommend!

They follow my connection ,answering quickly and reacting when I need help. Once was for an Ambulance and recently they called to tell me that they were not receiving any input from my machine. I had not been aware of that , so If I had needed help , I would not have been able to contact them.LifeFone makes me feel comfortable and free to not worry much about falling or any other similar problem.

We have called your service on multiple occasions for my husband and each and every representative we have spoken to has been calming and kind. Gives me big peace of mind.

LifeFone allowed our independent-minded mother to remain in her home for ten-extra years. Finding the right company to monitor the safety of a loved one is difficult. After much research, we elected to use LifeFone and they quickly exceeded our high expectations. Their equipment is solid and dependable, and their service is responsive and reliable. But the biggest plus is their employees. Every person we dealt with over the years has been courteous and professional. Our elderly mother isn't very tech savvy but LifeFone personnel always treated her with with the utmost respect, compassion and patience. LifeFone's level of commitment to customer service ought to serve as an example to every other business in the industry.

I have had LifeFone for several years and have a problem with frequent falls, due to a balance disorder. I had to use my emergency button probably five or six times a year. LifeFone staff have been incredibly helpful, kind, and efficient. They also call my emergency contacts right away, to let them know what is happening. I could not be happier with their service and their kindness and their equipment.

I would like to give this company a negative rating! I attempted to sign up for the service and gave them my billing information twice. Not only did they still get it wrong, when I informed Marty that I was no longer interested as I took it as a sign not to deal with them, Marty called me a loser. I’m already dealing with putting everything in place for my loved one and to deal with this. What’s also unforgettable is that he has our personal information. I’ve never experienced customer service so disrespectful and bad.

You sent help when I needed it. Thank you!
I fell to the floor while trying to get into bed and cut my leg on my walker. You sent help that got me in bed and made sure my cut was ok.

The call center that helped me when I push the button get me cool and calm. They told me that the paramedics are on their way and everything was going to be okay. I'm very glad that I purchased your product

I appreciate the immediate availability of a representative to respond to my pushing the button on my LifeFone pendant. I recently did so to ask the person who answered a non-emergency question about the length of its battery charge. I also want to express my appreciation for your company's quick action in getting an ambulance to me in the middle of the night a couple of times in the past year or so. Once when I had food poisoning; another time when I was experiencing unexplained sharp pains in my pancreas. The later the result of cysts on this organ, for which I am now getting routine MRI checkups. I am 90 years old and live alone, and always wear my lifefone pendant when moving around my two story townhouse. I rely on your company's quick responses, and the fact that you always contact my designated supporter in the case of any emergency. I frequently take advantage of opportunities to promote your company.

This was a wonderful choice we made! It was for my 97 year old Mother-in-Law. It literally saved her life! It went off several times because she accidentally hit the alarm but the times that she really fell it instantly alerted us and EMS Services. I would highly recommend this for any elderly person! And make sure you get the Fall alert!

Customer service is terrible! Cutting me off during conversation, rushing to get me off the phone. Responded to email with specific questions and got nothing more than marketing info back, no answers to my questions. I can NOT recommend this company to anyone. I would not feel comfortable to trust my mothers health in an emergency to poor service people.

There was a quick response by a compassionate team.

Lifefone responded to my mother’s call for help immediately paramedics came and she was treated and taken to the hospital. Thank you!

All of my questions were answered and I understood.

Fast response and clear communication with family in caller list. Anyone living alone should use this service!

Everytime I had a question the staff was professional and could explained in a way made it simple to understand and resolve the issue.